I had the worst experience in Hair Club Columbia MD. I went there on Saturday, September 3, 2011 to see a hair regrow consultant. The consultant explained the product and process of treatment, with what she said was a guarantee. I decided to attend EXT woman 6 months program on that day. They treated my hair and gave me shampoo, scalp medicine, conditioner, vitamins and a comb. I had paid them $2, 756 on that day.
I start use full options on Sunday, September 4I didn’t realize what’s going on with my body that day. Early in the morning Monday, September 5 I feel dizzy and threw up. I wasn’t sure of the reason I felt sick. I stopped using product on Monday and Tuesday. For a couple days I didn’t feel sick. I started to use scalp medicine, comb my hair and take one vitamin pill on Wednesday morning. An hour later I felt sick and threw up again, I called them up at phone number on the web page. They said will have the corporate office call me back. They called me late in the afternoon I told them the story then they told me to call the Hair Club in MD. I called consultant and told her my story; she advised me to stop using the pill. I stopped the pill on that day, and that night I took a shower and used the Hair Club shampoo. After about 15 minutes I felt dizzy and threw up again. I was certain this product would not work for me.
I went in their office to meet consultant and her manager. They are trying to make me use another product. I made a firm decision to stop using all of their products and I wanted a refund of my money. They say no and refused a refund. I tried to explain that I would pay for the service on Saturday, the product I use since Sunday. They still said no, I went back with my husband to let them know this is the last chance to give me a refund, and if they still say no we will go to court. They said they didn’t do anything wrong, and since I already opened the product I can’t return.
Please stay away from Hair Club in 10630 Little Patuxent Pkwy Suite 300, Columbia Maryland. They try to sell you their product and service, but they never think about the customer. Please don’t waste your money with this company, they treat people very badly if you have a problem. You have to be very careful about Hair Club, Columbia MD. If anyone has the same problem, please email me at firstname.lastname@example.org. I’m happy to share and collect more information about their bad service.