H2O Pool Products — EXTREMELY poor customer service
This company is TERRIBLE! They take your money -- pronto -- then take their sweet time getting your stuff shipped. Took mine nearly two weeks to get to me. Two months later, one of the parts I ordered was defective. I attempted to email them. No response. Then I called and left a message. Still no response. So I shipped the defective product back to them with a note explaining the problem. That was two weeks ago. No response to that either. Now I'm out $25 with no recourse since it the charge was put on a debit card. The address they use is a PO Box. They have awful reviews on another complaint website as well. http://www.resellerratings.com/store/H2O_Pool_Products#reviews
Wish I had seen those BEFORE I ordered. I would NEVER do business with this company again and would recommend that others stay away too, unless you've got money to lose.