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H R Block / Awful company

1 United States
Contact information:

Bought federal-state package, 49$. Did Federal return, now time to download state, tried several times (2 different states). Keep getting 'problem number 28' Waited a few hours tried again, tried different state, same error 28. Tried -searched for 'problem number 28. not found. Its their problem code and yet cant find it in their own search program.

I know realize I was unable to download state package last year and had to download taxteturn.pdf rom the 2 state I needed -it downloaded (fast).

Sent complaint message to company, no response.


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