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Gymboree / boston/chestnut hill

1 Boston, MA, United States

11/10/2016 at 3pm, i went to Gymboree in chestnuthill mall boston to return 2 items which i bought 2 days ago. I had the tags and receipts with me. During the process I was one and the only customer . While the sales person trying to make the return the other sales person seemed available and i asked her whether there is a small bag or not? The one who is dealing with me opened her eyes wide and shouted at me and said i had to wait, she was dealing with the return first. I got shocked and said i didnt ask her, i asked the other woman who seemed available. How rude and impolite treatment it was. This was a good sign for me to understand not only the quality of the management but also the quality of the products. I will never ever go to that store again. The other think is the poor air conditioning system every time i go there. May be it was one of the reasons of why the sales persons are always nervous in that store.Very unfortunate shopping.!!i should have stopped shopping from this brand before.

Nov 10, 2016

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