Menu
Gunthy-Renker
Gunthy-Renker Customer Service Phone, Email, Contacts

Gunthy-Renker
reviews & complaints

www.guthy-renker.com
www.guthy-renker.com

Learn how the rating is calculated

2.3 6 Reviews

Gunthy-Renker Complaints Summary

2 Resolved
4 Unresolved
Our verdict: Engaging with Gunthy-Renker, which has a below-average resolution rate, demands caution. Thoroughly assess their service reviews and explore how they handle unresolved complaints. If you encounter issues, document your experiences meticulously and be persistent in seeking resolutions.
Verified
The authenticity of the customer service contact information for Gunthy-Renker has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of Gunthy-Renker. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Gunthy-Renker reviews & complaints 6

Sort by:

Newest Gunthy-Renker reviews & complaints

ComplaintsBoard
N
7:30 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Gunthy-Renker Product does not work it is garbage

I am not happy with your product, it did nothing. I want to know when you are going to stop trying to take monney out of my account, if i have to i will close that accout i don'n want to have to do this but if you continue to try to take money from this account i will contact the bbb. Thank you for doing this i hope to hear from you soon thru my email only

[protected]@yahoo.Com

Desired outcome: COMFORMATION THU MY EMAIL THAT THIS HAS BEEN TAKEN ARE OF

Read full review of Gunthy-Renker
Hide full review
ComplaintsBoard
R
4:52 pm EST

Gunthy-Renker Wen fraudulent charges on my account

I was reviewing my checking account and saw that WEN charged my account for $105 and some change! I haven't ordered anything from them in about 2 years! I had the hardest time back then sending unordered shipments and then getting reimbursed. Now, two years later, they charge my checking account. This has caused untold trouble for me. The bank shut down my debit card due to the fraud, so now, I can't get any cash at all unless I go there. Now, I have to change all my bills. I want to sue, big time. I'm sick of this so much. Ugh!

Read full review of Gunthy-Renker and 1 comment
Hide full review
1 comment
Add a comment
G
G
GuthyRenkerHelp
, US
Nov 06, 2015 11:57 am EST

Hello- Our team is here to help. Please contact the Corporate Escalation Team here: http://www.wen.com/lp/cet so that we can learn more and offer further assistance. Thank you. –WEN Customer Care

ComplaintsBoard
P
10:53 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Gunthy-Renker CUSTOMER SERVICE

I HAVE BEEN A WEN CUSTOMER FOR OVER 2 YEARS AND I LOVE THE PRODUCT. HOWEVER, GUNTHY RENKER IS THE COMPANY MARKETING "SETS" OF THE PRODUCT AND THEIR CUSTOMER SERVICE IS EXTREMELY POOR! IF I DIDN'T LOVE THE PRODUCT SO MUCH, I WOULD CANCEL FOREVER! FOR EXAMPLE, I NEEDED MY REGULAR AUTO SHIP TO SHIP TWO WEEKS EARLY. I CALLED AHEAD OF TIME AND WAS TOLD IT WOULD BE DONE RIGHT AWAY. WHEN IT DIDN'T COME, I CALLED AGAIN AND WAS PLACATED AND TOLD THEY WOULD SHIP IMMEDIATELY. THAT STILL HASN'T BEEN DONE, SO I CALLED TODAY AND WAS TOLD THAT ANY CHANGE TOOK 3 DAYS AND EACH TIME WOULD GIVE ME A DUPLICATE SHIPMENT. AND IT IS THE "WAY OUR SYSTEM IS SET UP"! THEY DON'T CARE ABOUT THEIR CUSTOMERS AND THEY DO NOT WORK WITH YOU NOR DO THEY CARE ABOUT KEEPING YOUR BUSINESS. I AM LOOKING IN TO DEALING WITH CHAZ DEAN DIRECT! HIS PRODUCT IS TERRIFIC IF YOU USE IT THE CORRECT WAY. I LOVE THE PRODUCT, HATE THE MARKETING COMPANY!

Read full review of Gunthy-Renker
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review

Is Gunthy-Renker legit?

Our verdict: Gunthy-Renker's operations, reviewed by Complaints Board, reveal a mostly legit stature albeit not without reservations. This assessment encourages users to navigate Gunthy-Renker's offerings with a discerning eye, especially scrutinizing the fine print and any user feedback closely.

Gunthy-Renker earns 63% level of Trustworthiness

Good Credibility Notice: Gunthy-Renker rated around 63% by Complaints Board. Generally safe, but exercise caution in information sharing.

We found clear and detailed contact information for Gunthy-Renker. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Guthy-renker.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • We detected that guthy-renker.com is missing an SSL certificate, which is a cause for concern. Without an SSL certificate, the website may not be taking adequate steps to protect users' sensitive information. This can increase the risk of intercepted data being used for malicious purposes.
  • Gunthy-Renker protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to Gunthy-Renker has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
  • We conducted a search on social media and found several negative reviews related to Gunthy-Renker. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
J
10:28 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Gunthy-Renker Cancelled & keep getting charged

I absolutely LOVE the Wen Haircare by Chaz Dean, but I have been paying so much money paying for it through auto pay, so I cancelled my auto pay acct. & went searching for the Chaz Dean Salon website. Sure enough, you can purchase Wen at the salon website, but this way one can order 1 bottle to whatever you want. I am still attempting to cancel my auto pay even after 3-4 months of purchasing it through the salon website. Every
time I think it's cancelled, I end up getting charged again? This month so far...2 debits from my acct. $25 & $45! I can't afford this mistake & if I can't find out what to do soon then I will have to contact a lawyer.

Read full review of Gunthy-Renker and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
P
P
ProductReviews
, US
Jan 01, 2010 4:29 pm EST

Call Guthy-Renker, the owner of the Wen Haircare infomercial. Dial [protected], or toll-free at [protected]. An agent at the Corporate Office I suggest you speak with is Renee at Extension# 5517, she has really helped me with my problems with GR Proactiv product. I hope this helps!

ComplaintsBoard
A
6:50 am EDT

Gunthy-Renker refuses to answer email re: 2x cc payments

GRC* Chaz Dean 3 OF [protected] CA 30.99
29.95 USD @ 1.0347
22 Jun 2008 GRC* Chaz Dean 2 OF [protected] CA 31.22
29.95 USD @ 1.0424

I have sent 2 compaints through this site and still no response. They charged my visa twice and only one item was sent to me and I sent it back to them. I want these charges reversed on my visa asap or I will take action against them.
kala t simpson

Read full review of Gunthy-Renker
Hide full review
ComplaintsBoard
N
12:00 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Gunthy-Renker - Unauthorized charges!

Today is Sunday the 12th of November 2006. I officially have begun my journey into the world of grc and their questionable business practices. My email is nano1976 at yahoo, i will welcome any of the past posters, readers and future readers to pass on to me their personal experiences and steps taken to recoup any or all monies lost to this company. I...

Read full review of Gunthy-Renker and 15 comments
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact Gunthy-Renker customer service

Website

www.guthy-renker.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Gunthy-Renker?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Gunthy-Renker Customer Service. Initial Gunthy-Renker complaints should be directed to their team directly. You can find contact details for Gunthy-Renker above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Gunthy-Renker. Discuss the issues you have had with Gunthy-Renker and work with their customer service team to find a resolution.