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1.3 69 Reviews

GunBroker Complaints Summary

5 Resolved
64 Unresolved
Our verdict: If considering services from GunBroker with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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GunBroker reviews & complaints 69

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10:03 am EDT

GunBroker Refusal to refund for item sold but never shipped and relisted

Sold item but never shipped. Had seller contact them and relisted but still will not remove charge. Have contacted them seven times and they will not respond. Filed a request for refund two times and they will not respond or refund. Customer service is a joke and now they have locked my account. No phone umber to call and using their customer service pp get no response. They suck big time.

Desired outcome: refund of charges

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Richard Patrick Linares
, US
Jul 06, 2022 10:15 am EDT

Have same issue with gunbroker get same reply that you did. I am done use them.

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Mark Bartholdi
, US
Jul 02, 2021 2:08 pm EDT

customer service has always be a joke with these fools

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7:46 am EDT

GunBroker [protected]

I bid on this particular item and won on gunbroker and since the seller of this item has been going up on the price and isn't forthcoming with any tracking info I am at my wits end with this guy and wanted to launch a complaint against him and hopefully he won't be able to sell anything on gunbroker

Desired outcome: I am going to file suit on this [censored] in small claims court

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12:09 pm EST

GunBroker Buyer protection conflicting/unlawful t&c’s

I won an HKVP9 auction for $500. Allen Russel the seller reached out to me via text immediately. We made arrangement for me to sent money online from my Wells Fargo Account, as proof of purchase, to the account of his choosing (his daughter-in-laws account). He confirmed receipt via text and committed to contacting my FFL and sending item to him via FedEx.

The next day I received this letter from GunBroker:

" Pertaining to Item # [protected] - HK VP9 9mm Mint Condition for sale

Recently you won the item referenced above from a seller on the site under User Name: allenrussell641

There is a chance the transaction could be fraudulent and we request you to NOT FORWARD FUNDS TO THE SELLER.

The Order related to this item has been Cancelled. Please do not respond to communication from the seller or forward payment.

If you have any questions, please respond to this support issue.

Thank you for using GunBroker.com."

Allen Russel the seller never contacted my FFL, never sent me the FedEx tracking number or the item.

I immediately contacted GunBroker to report the problem on Dec 18, 2020.

I said, " You sent this warning 18 hours after I already paid him. Ugh."

Gunbroker said, " Please contact your financial institution to dispute the payment."

I said, " I will follow up with a financial institution dispute. Gunbroker.com site assured coverage up to $500 ($100 deductible). I followed all the rules required for it."

Gunbroker to my surprise led me astray, claiming, " There is not a Buyer's Protection Program Claim on the site at this time. Please make sure you initiate and complete if your financial institution is not able to reverse the payment."

I said, " ? I have screen captures of your Buyer Protection active at the time of this incident and its Terms and Conditions. If financial institution fails I intend to use it..." because I relied on this protection to proceed with auction participation.

I worked with my financial institution tirelessly until I received in the mail today (March 8) a denial letter YOUR Buyer Protection Program requires. I could NOT file for your protection, according to YOUR instructions until this letter was available, within 30-60 days your program placed at odds with receiving protection.

So two conflicting requirements — "supply your financial institutions denial letter" AND file within "30-60 days of transaction" suggest a remedy is forthcoming.

Desired outcome: Accept claim, reimburse the $400 of $500 lost

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Update by Kevin Shelley
Mar 09, 2021 3:14 pm EST

There is a thread of emails between me and a GunBroker service rep since I first file and attempted to file a GunBroker Buyer Protection claim. A human once replied, but afterward I only get auto replies “Your request (1042424) has been updated. To add additional comments, reply to this email.” How does anyone get a human and notified of a determination and reimbursement?

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3:47 pm EST
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GunBroker Registering

Please help be get re registered. I have tried endlessly to get registered again.
Have used multiple user names, passwords many times and it always reverts to one of the names is already in there and will not let me proceed to register. I have so many usernames and passwords I am completely lost as what to do
Can you clear all of my info and let me start over. This is the only thing I can think of to get me registered.
Thank you
Scott Coulson

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11:45 am EST
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GunBroker Guns won and paid for not delivered

I recently won two guns at GunBrokers .These guns were paid for along with shipping charge.One of the The owners of the guns admitted he sold his gun to someone else.because he could not wait for the FFL.The gunsmith had tried to contact him several times to make sure he had the right number and address as the address given was that of a insurance company .The people at the insurance company that answered the phone did not know him.I asked GunBroker for help and GunBroker replied they would consider it. .I received no help. Since then the man I contacted has said, he is going to keep my money.I have tried asking GunBroker several times with no answer.The item I bid on and paid for was n#[protected].The person was J.S. Dibetta from WV.The man said he sent me e-mails but I never received them until he sold the gun.The other gun, Item #8869661 from Collectors Fire Arms has never heard of me .I have a receipt for the transaction from them. Please help me. I have purchased over 30 rifles from GunBrokers in the past and never had a problem. Ralph Prescott. email [protected]@yahoo.com

Desired outcome: I want my money back

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rapidfire10ring
Spokane, US
Apr 05, 2021 6:48 pm EDT
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I am going through a similar situation. the seller sent my FFL an EMPTY gun case that was booked at 5 pounds shipping. My FFL weighed the package and it came in at 5 lb, 7 oz. A rifle and scope should weigh at least 10 pounds.

Seller adamantly stated he shipped the rifle, then got back to me and stated he found the rifle and would ship and provide the tracking number. Today he gave me the old tracking number, and implied the FFL had stolen the rifle.

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rapidfire10ring
Spokane, US
Apr 05, 2021 7:24 pm EDT
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As an aside, moniey or payment sent through the US Postal service for products or services not rendered is mail fraud, a felony. Furthermore the ATF can be called in on this.

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10:55 am EST
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GunBroker Non paying buyer

Unable to request credit
In order to request a credit you must relist item 882798907.

This is what I get when I attempt to request a credit. I did relist the item and it sold but I relisted it as an auction this time instead of relisting it as a buy it now. Originally the buyer backed out and decided not to pay for the item. I immediately relisted it as an auction and it sold about a week later. Gunbroker agents are dancing around the fact that they have charged me twice for the same listing sale even though they acknowledged the fact that it was relisted. I have tried contacting them several times and they will not resolve the over charge to my account. Also mysteriously the break down of the recent charges has disappeared.

(Non Paying Buyer)
Initiated

882798907
Buyer:
Item End Date: 11/06/2020
Start: 11/10/2020
Request Credit: 11/20/2020-1/05/2021)

Kevin Kans
November 14, 2020 14:01
A CREDIT REQUEST [ Non Paying Buyer ] has already been started for this item [ 882798907 ].

(Requester Kevin Kans Created November 14, 2020 14:01 Last activity November 14, 2020 14:01
Id #1004471 Status open Priority — Billing Detail Non Paying Bidder Username truthinchrist Item Number 882798907

The item resold: #885281308
Sale Date 11/27/2020
Expiration 2/07/2021
Sale Price: $1, 550.00
Total Price: $1, 550.00
1 Bids
1 Qty

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Old Fat Tank 🦁
, US
Jun 24, 2021 7:47 pm EDT

Did you hit Relist with Changes or just start a brand new listing? If you started a new listing and didn't "relist", then you're out of luck.

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1:26 pm EST
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GunBroker Cancelling fees for non-paying bidders.

Order [protected] and [protected]. I submitted credit requests but since fees were still showing on my account. Cancelled both orders hoping that it would resolve the issues.. To no avail. I am not getting any responses for support except that they are looking into it. Feels like I am dealing with robots?

I do not understand what is so difficult to resolve? No sales = no fees!. In addition both non-paying bidders have not been removed from gb for not only not paying but having the wrong address listed.?

It is extremely frustrating to not get a higher level of support especially dealing with firearms sales.. And no phone support?
Thank you
Henri Casanova
[protected]

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12:09 am EDT
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GunBroker Terrible, unethical service

Gunbroker as Gunbroker.com
Total Rip off site. If you leave negative feedback for a seller that screws you, they will remove it if the seller asks, but let's the seller's lies in their feedback of you remain, because they make money off the seller not you. They are too stupid to know that without buyers they don't make ANY MONEY...!
There are too many other Honest sites out there, you do not need to deal with these blatant feedback sell outs!

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10:09 pm EDT
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GunBroker Customer service & billing

I had a winning bidder back out and fail to pay. I jumped through all of Gunbroker's hoops to get a credit. I waited the 10+day period as well. After the time was up, I sent a message (about 2 weeks ago) inquiring about the credit. No response. I sent 2-3 more messages and still no response. Today my credit card was charged for the entire amount. I sent them a message today to ask why they charged me even though my credit request process was complete. I'm not very hopeful they're going to refund me. My biggest complaint is that they don't even have the courtesy to RESPOND to multiple inquiries. Needless to say I won't be using Gunbroker again. I'll also encourage everyone I'm in contact with in the firearms industry (about 5 FFLs a week) not to use (or discontinue using) Gunbroker as well.

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11:39 am EDT

GunBroker Seller engaged in fraudulent misrepresentation, customer support blew off my request for help

I purchased an item on gunbroker, only to have the seller try to invoice me for his cost of the sale, even though the auction clearly stated "seller does not collect taxes / fees"... Also, the seller tried to charge me for a more expensive shipping option (ups ground), when he stated in the auction usps priority was available, and I requested the cheapest available option. When I confronted him about that, he claimed he no longer shipped via usps because he had something stolen at the post office, despite the fact that he listed usps as an available shipment method in the auction. When I requested support from gunbroker, they waited 4 days, did not contact me to get more information (though they were apparently in contact with the seller) and after four days issued a dismissive two sentence response that demonstrated that they had not read my complaint or the rationale for requesting bid cancellation, and only covered one of the two problems I indicated in my support request, affirming that I had to comply and pay the previously undisclosed fee. I tried following up with them, but they didn't respond.

Either the person who responded to this claim is intellectually deficient and can't be bothered to read what I wrote, or he is biased towards sellers and/or completing the auction so gunbroker can get their fee. Either way, I don't think i'm going to do business with them any more, since they treated me like I was a second-class citizen in the dispute resolution process, and ultimately ruled against me when it was about as clear as it could be that the seller engaged in deceptive advertising.

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rapidfire10ring
Spokane, US
Apr 05, 2021 7:00 pm EDT
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The big problem is ...which company or auction site can you trust any more? GB only has real customer support for high-end SELLERS, not the buyers.
And the complaints and customer service are non existent. I have had many good experiences there, and in a perfect world that is what you should have.

But if you are screwed by the buyer...you are screwed. No help from Gunbroker at all.

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1:08 pm EST
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GunBroker customer service

I liked to use Gunbroker.com because they have some good stuff on their site. At some point, someone bid or bought something, which I obviously didn't pay for because I had no idea about it because I didn't bid on it. I found out about this when I tried to sign into my account. GB.com suspended my account and I couldn't even request they reopen until 11/11/19. I have written them countless times and all I've received were automated emails, that didn't even address my issue. The automated emails said I could request reactivation of my account on 11/11/19 but when I did they changed the date to the end of November. No one from GB.com has ever contacted me regarding the fraudulent purchase that was made on my account, in fact no one has contacted me at all, despite the fact both my wife and I have been locked out of our accounts for over three months and counting for something we didn't do. If GB.com didn't have the selection of parts they do I would never give them any future business. Enjoy the site, just know, if ever there is a problem with your account, like fraud for instance, you will be s**t out of luck. So unbelievably disappointing.

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Bigger Bullets LLC
, US
Nov 25, 2019 6:33 pm EST

Seems you may have bigger problems. If you didn't make the purchase then someone has gotten your Gunbroker user name and password. What other log in information do they have?

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8:45 am EDT
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GunBroker item 803179166

Complaint form to gun broker.

Hi hallo I nermin brodlic have gun broker account I accidentally clicked buy now but this is not a item I like or love, I want to cancell it the agent of gun broker notify me he can not remove it or delete it, it has to be payed for it, because of gun broker policy I don't understand why can not gun broker just cancel my item, because I never made real official transaction and item is not payed. They want me to pay for item why should I pay for item I don't like it don't make any sense o hope gun broker can change their policy .
4-17-019

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Update by Fritzland
Apr 17, 2019 7:55 am EDT

Hi hallo I'm nermin brodlic I accidentally clicked on buy now on gun brokers .but I made my decision to cancel item [protected]

And gun brokers refuse to cancell my item they want me to pay for it.why is that happening on gun brokers.com

Sincerely nermin brodlic

Resolved

Nothing I was haapy

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Bigger Bullets LLC
, US
Nov 25, 2019 6:02 pm EST

I am the seller that Mr. Brodlic purchased from on Gunbroker.com. Gunbroker does not allow sellers to cancel orders period. Once a member clicks on the purchase button the seller is charged commission fees regardless of successful completion of the transaction. The only recourse for the seller is to leave bad feedback. I suppose Gunbroker does this to circumvent sellers cancelling orders to avoid commission fees. This policy is clearly stated in the user agreement. It sucks but that's the way it is.

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2:19 pm EST

GunBroker seller refuses to communicate with me.

I purchased a gun from a gunbroker seller on Nov.30th.
I mailed my payment 10 days ago. After a week I emailed the seller to ask if he had received my payment...something I routinely do and which I believe is understandable considering the unreliability of the postal service, particularly at this time of year. Rather than answering my question the seller told me to read "paragraph 9" of their terms and conditions. I was surprised to discover that paragraph 9 states that they don't have to answer sellers' questions. This initiated an email battle which undoubtedly consumed more of the seller's time that it would have taken to simply do me the courtesy of confirming whether or not they'd received my payment. I am left not knowing if my payment was received and, if so, when/whether the gun has been shipped. I'm not naming names at this point as I feel gunbroker buyers might benefit from a change in your own terms and conditions which would require sellers to extend the simple courtesy of answering such basic questions.
I have used your service for years and have, up until now, encountered no problems. I hope this can be addressed.
Thank you,
William Hungate

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Lightered knot
, US
Jan 07, 2020 4:17 pm EST

Gun sellers are typically jerks, I don't think they have any skills so when they make a few dollars by taking a picture and posting it, now all the sudden they are GODS!

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6:00 am EDT
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GunBroker DO NOT trust with credit card or bank account information.

- Gunbroker.com double charged my credit card for selling one item. I've given them 30 days plus 24 hours notice to compensate, but they still have not returned what they have taken. They say it's only "due diligence", and always have an "reason" for their actions - but after reading the dozens (or maybe hundreds) of complaints on BBB, scam report, and several other sites you'll understand why I believe they are running a purely dishonest online operation. Charging a credit card for money not due is fraud. My advise is to not give them ANY credit card or bank account information. Once they have your credit card or bank account they will take money from it whether it's legitimate or not. I believe they will do or say anything, including altering records and account activity, to prolong this activity.

- If you risk doing business with them - keep good records and screen shots images of ALL account activity and communications. In this case, I believe they clearly altered the records once they saw an opportunity for additional financial gain. There is no "customer service" that I can see, so the due-diligence argument is moot and moreover misleading.

- I have no doubt that you WILL be financial harmed by Gunbroker.com, sooner or later. To file meaningful complaints, or to recover illegal financial transactions, contact the Attorney Generals for the State of Georgia and your state of residence to protect other consumers. If it involves a credit card, you can also contact the Federal Trade Commission and file an online complaint for credit card fraud. You can also contact the Bureau of ATFE and file an ethics complaint. In light of all of this, Gunbroker.com clearly has no place in the public trust whatsoever and I believe their FFL MUST be revoked.

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3:57 pm EST
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GunBroker Payment to seller, 4 months and no delivery of the firearm

Purchased a firearm on this site 4 months ago and have not received it yet. Gunbroker has been no help in resolving the situation. They say the don't even verify a firearm exist or if it is legal to sell to the civilian market. They almost never respond and then it is in vague terms to just say they responded. There are hundreds of complaints on web sites, seem to be very good evaluation of this company and how they do business. A better name probably should be GunJunker especially for their buyers. They also seem to uprate their rating of their sellers on their site. May be time for a class action against this company and time for the ATF to look into their procedures. They do pave their way by being associated with the gun groups. Am a life member of the NRA but feel they are lacking in their association of this business on the years. Best advice is not to deal with them and pass it own to your friends. If you do your "6" is highly exposed.

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7:30 pm EDT
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GunBroker Bad service

Auction # [protected] - seller Gerbig militaria

Seller left neg feedback and refused to ship item because I wouldn't pay twice. Claimed I failed to send enough to cover sales tax. My original payment was more than 7% (NE sales tax amount) over the sales price on the invoice the seller provided. The original invoice did not show how much of what I paid OVER the sales price was for shipping and handling or how much was for taxes. Invoice was for $119.99 from customer. I paid in full. I received a 2nd invoice for more than $128.00 after they already received $119.99, not an invoice for $8 additional dollars. I asked for a refund. Seller stated they would refund. Today I received my postal money order, torn apart in the mail. I doubt I can cash it in now. I have copies of all emails.

Then Gunbroker removed my negative feedback for this seller. I guess they pay enough for Gunbroker to allow this type of client. How is it my responsibility to double check a seller's invoice to make sure they charge sales tax. Especially when the amount they provide in their invoice more than covered the 7% NE sales tax. There is no way I could itemize their invoice based on the info they provided. They screwed up. Gunbroker is screwing up by allowing honest buyers to get screwed. They didn't send the item at the price THEY told me to pay. They did not refund my money. That's theft.

Gunbroker lets any who'll pay them steal money from honest people.

Pathetic

Also Google Gerbig militaria, in trouble with ATF for selling guns to felons. Just the people Gunbroker should promote.

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3:41 am EDT
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GunBroker worst eCommerce auction website in the history of the internet!

Gunbroker is the worst eCommerce auction website in the history of the internet! To start I have been a member for 8 years and had over 300 transactions on gunbroker until I willfully terminated my account (quite the process in itself). But, It is completely a sellers world the opposite of Ebay. There's no real buyer's protection at all against dishonest scamming sellers. The reason being is they have a monopoly and abuse it.
For example sellers will put "actual shipping cost" then charge you 3-5 times what it actually costs to ship an item (happens almost every time) and if you argue it you will end up with an NPB (none paying bidder) if you get 2 or more of these in a 90 day period you account will be automatically suspended. I know becuase I have several friends that this happen to. Also, Item will often (more often than not) not be as described e.g missing parts/accessories or completely none functional (it's the reason lowlifes sell their broken c*** on gunbroker because there is no accountability for sellers and they wouldn't last 2 mins at a gunshow or a website who actually cares about it's buyers).
I have bought several hundred firearms off gunbroker in 8 years and can't even began to remember how many of them were defective and not as described. Luckfully I am an experienced gunsmith and have access to lathe's and cnc's therefore I've been able to fix most of them but if aren't be prepared to be screwed eventually. The customer support is a joke! if you do get them to actually read you're comment (assuming they can) in a support ticket and reply you're lucky. And pray to God you don't get GBsupport2006. This piece of [censored] is a the most unprofessional ahole I've ever encountered. Really all the support staff is that way. All they care about is getting their final value fees and could care less whether or not the buyer is scammed.
If you want to buy guns online I recommend Auctionarms, armslist or gunsamerica... really anything other than gunbroker. I terminated my account last month after being screwed for the last time and as usual not getting any help from gunbroker staff. I will never do business with them again. BTW I don't work for anyone this is an honest assessment based on over 300 transactions in 8 years. I hate to see people get shafted. Especially my fello gun nuts. I can't say strongly enough to avoid gunbroker at all costs. I know it is tempting when you see the low prices but it's not worth it you will get screwed eventually and will be out more cash than the amount you would have spent by going to another site or just going to your local gun store.

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Bigger Bullets LLC
, US
Nov 25, 2019 6:21 pm EST

300 guns bought in 8 years? Didn't you learn your lesson after the first 100?

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Frank A. Coffey
Knoxville, US
Mar 07, 2009 3:37 am EST

Being charged with having an account with this website and charges back to 2002 and service charges for past due account.

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William L Gibson
Chapmanville, US
Jul 04, 2014 5:17 pm EDT

You are blaming your own failure to perform due diligence on items you're purchasing and sellers you're buying from on Gunbroker?
You have "friends" who have had all these "problems" occur - but you don't have any first-hand experience like this.
You're blaming Gunbroker for the seller not sending you items you think you're supposed to get?
You've bought "several hundred" guns over 8 years time - why did you stay so long if you're "always getting ripped off"? Are you stupid?

The only reason the other online auction companies aren't on your "hit list" is because they're insignificant in the market.
Plain and simple, you are either an anti-gunner shill posting your "review", or someone P.T. Barnum described as being "born every minute"!

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6:04 pm EST
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GunBroker Fraud

I had a gun broker seller had one thing listed for sale and sent something that was not he had listed it is junk I hope karma catches this crud he screwed me out of a good Sume of money any one looking to buy on gun broker should research the seller very good before biding or you may get stuck with someone junk and if not in the same state you will have trouble trying to sue them if any body wants this clowns name email me at. [protected]@thewavz.com and gun brokers fraud insurance is a real big joke thanks for letting me tell someone

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ndgunrack13
Valley City, ND 58072, US
Apr 28, 2014 1:12 am EDT
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The guy and GB are complete no counts.

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ndgunrack13
Valley City, ND 58072, US
Apr 28, 2014 1:10 am EDT
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I have filed fraud on a seller "gunspiker" for selling NOS when in fact it was a return from Mills Fleet Farm. Century arms had a record of the gun and I was told it was sold and returned to them for repair. I get it with a broken stock and cant get results from filing fraud on the seller. Hopeless is an understatement 9 months and still no reply? A complete lack of anything resembling CS.

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liberty1776
Cottage Grove, US
Feb 22, 2014 8:54 am EST
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Your actual complaint is against the guy that screwed you, not gunbroker, isn't it?

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1:22 pm EDT
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GunBroker Registration discrimination

If GunBroker.com had a decent customer service department it might be a good company, but it doesn’t. I wanted to bid on a Springfield M1A, so I registered. It was approved, and then it was disapproved. My contact information was “invalid.” I rechecked what I had entered and it was correct, so I sent a note to customer service asking for assistance. Nine hours later they replied that my contact information was “invalid.” With only three hours left for the auction I replied again that my info was correct and provided address and phone number. 24 hours later I sent another note. Three days later they replied that “General Delivery” was not a valid address. I notified customer service that “General Delivery” was the only mail service available for my area. There is no delivery to houses for thousands of people here and the wait list for PO Boxes is more than a year. My driver's license shows General Delivery, my credit cards are registered here, and my eBay and PayPal are registered here. Their next reply was that they can’t verify my address and Hawaii is not a gun friendly state. And if I can get a gun dealer to vouch for me and provide their license number, then GunBroker won’t report me to BATFE to investigate. All the other companies I deal with verified my address, including GunsAmerica, so I’m keeping my business there. Now I’m not surprised that GunBroker.com is rated “F” by BBB.

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GunBroker Fraud

Zero customer service/support. I am a small FFL gunsmith shop owner in Maine and supplement my income by doing gunsmithing work and consignment sales. GunBroker.com works great when honorable people deal with one-another, but, when a nasty drunken fool from Florida wins four of my firearms I turned to gunbroker's customer support system for some help in dealing with him and got nothing. My one and only response was a canned response to follow gunbroker's vague and open-ended "Non-Paying Bidder Report" flow chart. After 55 days of dealing with the drunken and belligerent fool in Florida I left feedback on him to warn others and he left retaliation feedback against me and gunbroker's computer locked my account. I'll be contacting appropriate authorities about gunbroker's apparent requirement that belligerent alcoholics be sold firearms.

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Bigger Bullets LLC
, US
Nov 25, 2019 6:26 pm EST

You should have followed the Non-Paying bidder process to the letter. For each transaction. Send a payment reminder. 10 days later file a non-paying bidder report. Re-list the item. Leave Negative feedback. Once a non-paying bidder report is filed, the buyer cannot leave feedback on the transaction.

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Darbsstuff
, US
Oct 10, 2016 11:35 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I have been a gun broker member for about 3 years. I've had mixed experiences lately. Most have been ok but the last few not so much. I won a pair of grips, they came fast but did not fit the gun he said they were for and the guy would not refund them. I also bought a pistol that the ad said functioned and after shipping and ffl fee, the pistol was junk and had a bunch of broken parts, nothing was done. I had a guy sell me a sheath and knife, ship them to me and I received them, then he said I didn't pay for the sheath and filed a non paying bidder report. ( I even have the tracking number of the package he sent me showing it was already delivered) gun broker customer service did nothing. I also had a couple customers return the money orders that I sent them because I had let them know that I was out of town when auction ended and that I'd send money orders when I returned home, both sellers acknowledged and said fine. Then I sent out both money orders and one 2 days later filed a non paying bidder report and the other 4 days later... One said he would send me one of my items but not the other cuz it was relisted and he's send my refund... But too late, he's already filed a report and left neg feed back so my account has been suspended. How can I be a non paying bidder if I kept good communication and my payment is being returned? A couple sellers never sent anything and did not refund... Small items( but it's the principal). Don't get me wrong I've gotten some good deals as well, but not lately, it seems the site is only out for the crooks! Stay away don't join!

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mssurrey
London, GB
Jun 03, 2014 12:52 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Wow - I didn't realize that Gunbroker was such a sleazy site. I'm also having issues with their so-called 'Customer Support' who closed my case before any resolution.

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