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GT Express101 / Scam and rip-off!

1 United States Review updated:

I ordered the GT Express 101 on May 31, 2007. It was a buy one get one free deal and for the advertised price of $39.90+$14.95 for S/H each split up in 2 easy payments. Needless to say, my credit card was billed $103.00 on June 11th but no product. I called the customer service line and was told they were closed even though it was during normal business hours. After numerous times trying, I finally reach a rep in the Philippines who stated that my order had been shipped therefore I cannot cancel. They could not explain why I was billed so much and told me not to except the package when it arrived. It is now June 22 and I have yet to see this wonderful machine. I was told it was shipped on June 7th and after I stated it doesn't take 2 weeks to ship from Oh to Il she was speechless. She then told me It arrived at my post office on June 11th. My local post office cannot locate the package. I am definitely going to report GT MEDIA or GT MERCHANDING LLC amongst the other names they go by to the Better Business Bureau and the Attorney General. This is a total SCAM. I've definitely learned my lesson... when it looks too good to be true... it's usually not!!

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Comments

  • Ka
      6th of Nov, 2008
    0 Votes

    Huh, unfortunatly I bought one at a department store here in evansville. I promptly made ham and rubber eggs! But the exciting thing was when trying to remove said eggs while hold handle on bottom section the lid fell on the back of my hand causing 2nd and third degree burns!!!

  • Le
      23rd of Sep, 2010
    0 Votes

    I ordered this item from TV, and hung up on the computer part way through, deciding it was taking too long to get through the process...and have since gotten a package in the mail and have been billed $95.70 for my troubles...

    I called the customer service number on the invoice, and was told that even though I didn't complete the order process, by getting far enough to give my credit card number gave them permission to bill and ship it anyway...THIS SHOULD BE ILLEGAL!!!

    SO now they tell me I can send it back, but since I opened the box(you have to go to get to the invoice)I would have to pay the shipping and handling on it...

    This product and company is a RIP OFF and needs to be shut down...

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