GT EXPRESS 101 / Improper business!
I ordered the product by phone for the offer of $39.99 with the second one free. The whole process of order was complicated, not clear and detailed on the transaction, and the process was done with a machine, not a real person. The next day, I called the customer service to cancel the order. They said it had been processed and can't be canceled (although I received emails of processing and delivery confirmation 2 days after the complaint). The total amount they charged me on this transaction was $83.70. I was not sure where this amount came from, there was no detail, everything did not make any sense. I did not process any further because I experienced a bad customer service with them when I tried the cancellation. Two months later they charged my credit card again for $13.90. I am not sure what to do with this and they already have my credit card number now.
If they can not fix this problem, I will go further than just complaints.