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Groupon / charged for items never purchased

1 United States

I recently discovered that I was being charged for two Groupon purchases for restaurants I never heard of. I did not make the purchases but it seems that the Groupon App did make them. When I tried to have them cancelled the Groupon rep told me I could use them as gifts but that my money could not be refunded because I did not cancel within the three days allotted by Groupon. Since I never made the purchases I was not aware of any need to cancel them. Groupon appears to lack good customer relations and good business values.

Aug 9, 2015

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