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Greyhound Linesrefund

Review updated:

I am trying to get my money back for a ticket for me and my daughter, because we were going to a funeral but they canceled the funeral after we brought our tickets, so how can we get our money back? we don't have 6 hundred dollars to throw away and I'm in my 80's I need that money.we wouldn't have reserved tickets if we knew ahead of time that the funeral was not going to take place.

Ve
Nov 12, 2018
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Comments

  • Om
      Nov 12, 2018

    Did you purchase refundable tickets? If not, then you are likely out of luck. It took 5 seconds to find this information on the Greyhound website.

    If something comes up and you need to cancel or postpone your trip, you'll be able to get a refund or exchange depending on the type of fare you've chosen. You'll need to do this before the travel date of your original ticket.

    Refundable tickets (Flexible tickets)
    Get a full refund
    Exchange your ticket to another date or time for free

    Non-refundable tickets (all other fare types)
    No refunds allowed
    Exchange your ticket for another date or time for a $20 fee

    https://www.greyhound.com/en/help-and-info/travel-dilemmas/ticket-refunds-exchanges

    +2 Votes

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