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1.4 617 Reviews

Greyhound Lines Complaints Summary

64 Resolved
553 Unresolved
Our verdict: With Greyhound Lines's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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Greyhound Lines reviews & complaints 617

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3:05 pm EDT

Greyhound Lines extremely poor service

Confirmation number: [protected]
The bus was supposed to leave Dallas to San Antonio at 3:30 AM 4/27/18. We stood in line from 2:55 AM until 4:12 AM before an announcement was made that the bus MIGHT show up between 5-5:30 AM and that we had the option to retain our place in line or sit down. No other explanation offered. While sitting in the bus station I noticed that there was an employee pushing around a cleaning cart and would periodically put a wet floor sign down, do a little spot mopping there then move on. He closed the women's bathroom for 20 minutes. I believe someone went in to replace the toilet tissue dispensers only because when I entered the restroom it looked and smelled s if it hadn't been cleaned this year. The floors were streaked black, some dried trails of mop water, other areas where patrons walked while the floor was very wet. The toilets bowls have not been scrubbed this year and the seats were not clean. What did the guy do in the bathroom for 20 minutes? The "security" lady walked around after 5 AM waking up the people who were sleeping in the corners on the floor. I'm not sure if they were patrons or homeless people because everybody did have luggage. The bus finally arrived at 5:29 AM. We left at 5:38 AM.

This late bus costed me more money than the ticket itself because I had an appointment that a deposit was placed for in San Antonio, fortunately the lady understood but did not give me a full refund on my deposit and did not fulfill the appointment as that she had other on time customers. I did call the Greyhound bus customer service to complain and was offered a $12 refund or a $20 voucher. I haven't ridden on Greyhound since 1994 because the cops were chasing a lady in the Memphis terminal who made it outside so the officers outside just starting macing her and I was maced in the process. I will NEVER willingly ride Greyhound again. When I don't want to drive short distances, Megabus will definitely get my money.

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3:56 pm EDT
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Greyhound Lines Bus Driver

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550 Invalid Recipient - https://community.mimecast.com/docs/DOC-1369#550

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---------- Forwarded message ----------
From: Kristine R
To: [protected]@greyhound.com
Cc:
Bcc:
Date: Sat, 28 Apr 2018 20:32:56 +0000
Subject: Driver intentionally left passengers behind.
This is bus 4702 Sat April 28th. Around 3:00 pm driver made stop in Nashville TN. Driver did not make any announcement. Myself, the driver and several passengers exited the bus. We noticed that the driver was aggitated but did not know why. Driver used restroom, purchased something at counter got back in the bus and began to pull out of the lot. Another passenger alerted me that the bus was driving off. Three of us ran for the bus and made it but one got left behind. When we got back he said "If it's not a scheduled stop don't get off. I said how do we know if it's a scheduled stop or a rest stop? He said he'd announce it. Unfortunately for the lady he left behind he did not announce not to get off the bus. We told him he was leaving someone behind, but he just kept driving.

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7:27 pm EDT

Greyhound Lines delays, denied food vulture for my 3 year old son and me 5 months pregnantб my son was denied a seat on a reboard bus

My case number -13512 I took a bus from Kalamazoo Michigan on april 16 2018 8:45 pm to Sacramento California. My trouble started in Denver Colorado boarded my bus 9:25 am it took us along time to leave once we were already boarded do to bus driver telling us we smelled not to use any purfume people were kicked off bus do them apparently smelling. a few hours into the trip we had to pull over and sit on side of road after much debate the driver told us we were going back to station in Denver. As soon as I got There I got in line to get reissued our tickets. when I got to the counter I handed the manager my tickets for my son and I. I was reissued a ticket for myself not my son. I handed the lady my original tickets and was not given my originals back. once I realized she only gave me one ticket not one for my son I got back in line and tried to get a new ticket for my son the manager told me I was wrong she already reissued my tickets and to get off her ticket counter, of course I did not have my origanals to even prove I had a ticket my my son. I took a breather came back and explained to her she had my originals she admitted she was wrong and issued my son a ticket. I informed her im 5 months pregnant and have a 3 year old boy with me I only packed enough food for my tip may I please get a food valture she told me they dont do that. I was supposed to bourd at 12:45 am my bus was delayed not to mention a hole day almost 24 hours of delay and hungriness already. when I got to Vegas the staff immediately screamed in my face and was in me and my 3 year old sons face I have never been so disrespected in my life. I was not being slow did not give them any kin d of reason to scream at me its like wow do they get paid to verbally abuse pregnant women and children. when I got to LA I was a re boarder and I paid $428 dollars or $433 dollars for a ticket I paid for my son to have a seat he is over 2 so legally supposed to have a seat Im 5 months pregnant and my son had to ride from LA to Sacramento on my lap my son is a big boy Im a big girl with a really round belly this was very painful. we arrived at least 40 minutes late in Sacramento by then my ride left and had to comeback I talked to every bus company involved in this trip greyhound said it was not there issue after 2 hours on phone hung up on 3 times I was very patient in the end I gave report and was offered $3 dollars for a one hour delay nothing for the physical pain verbal abuse and no food I tried to call to talk to supervisor and was given complete run around. I am a human being not a dog what kind of service is this I would like my n$428.00 dollars back.

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3:03 pm EDT

Greyhound Lines non caring bus driver on bus 86011

I was in Bridgeport waiting for the 2 o'clock bus to new haven the bus was so late it didn't arrive to Bridgeport until 3:30 knowing that he is late (driver) you would think he would quickly board the bus and continue the journey. He didn't he walked around and pretending to act as if he wasn't late and as if we where not waiting to connect onto our other buses everyone told him we needed to be leaving because of our connecting buses in new haven instead of him getting on the bus he continued to walk around and ignore the fact paid costumers had lives too now I have to wait in new haven for an 8 o'clock bus in which doesn't come for another four hours because of your unprofessional driver. It's ride and inconsiderate that these drivers don't care about how late they are.

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1:01 am EDT

Greyhound Lines service

I am sitting at this time on busb1556.I began my trip in Longview, Texas.Traveling to Frankfort, KY.Im now in Jackson, Mississippi.First off, this bus is 2 hours late.The first bus driven by bus driver Patricia is a rude, un professional and has a horrible dirty mouth.That bus was 2.5 hours late.We then proceeded to a Truck Stop between Longview and Marshall texas.20 mins into our trip.A young man was on the wrong bus.The driver turned around and went back to Longview.The man ran in the terminal and came right back out.Got back on the bus.He WAS on the correct bus.This driver did not even know he was where he should be.Furthermore I am now sitting on a bus and there is some reason why the bus keeps dieing.I letting you know this has been the worst bus ride of my life.I will persue this to the furthest of my ability.Greyhound is run by unprofessional, low class people who have no business in customer service.Also Patricia the bus driver whenever we stopped for a break stood around and smoked her cigarette by the bus with the passengers.There one of our planned ten minute stops became 18 mins.I know I timed it.I really think this company needs to regroup get new management because it's evident Greyhound is just a mutt with fleas.

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10:27 am EDT

Greyhound Lines april 10, 2018 from silver spring md to richmond va

On April 10th, 2018, I woke up at 4am. 😊 I left around 5am with my luggage, walked to the bus stop, and caught the city bus to the MARC train which took me to Union Station in Washington DC. From there, I caught the redline metro to Silver Spring Md and caught a city bus to my doctors office.

I had rescheduled this appointment at this location for the 10th since I was traveling south anyway and had already purchased a round trip ticket from greyhound to get to my daughters recital in Central Virginia . After my appointment, to avoid any city bus delays, I took a cab to greyhound which was only about a mile away, but I wanted to make extra sure I arrived with more than enough time to print my ticket.

Unfortunately, I could've saved my money and caught a city bus because greyhound was an hour late leaving the station. We were supposed to leave at 11:45am. We didn't leave until about 12:40pm. Certainly, a one hour delay would not have caused me to miss my daughters recital.

We leave the station and a few minutes later, pull over then return to the station. There is something wrong with the bus. Another bus was called to carry us to Union Station where we would transfer to continue traveling south. After about 20 minutes, someone arrives to check the bus, flips a switch, and the issue was resolved.😳

Things happen. Some things are unavoidable. Everyone knows that. But this delay was due to a lack of knowledge. I could have made her recital after all.

So I'm in the station weeping and requesting a refund. The attendants were very compassionate, very concerned and were working on my refund. The driver rushes into the station and asks if I'm going with her. She says she is only about an hour behind and it would only take a couple hours to get there. On the bus, she states there is normally about an hour layover in DC, but the driver will probably just drop off customers, pick up customers and keep going.

Yes, things happen beyond our control. That's common knowledge and completely understandable. But this was not an act of God. It was avoidable. In addition, yes, timeliness and proper planning are important if you want to arrive in time. And no, a one hour delay would not have caused me to miss her recital. But a 3 hour unnecessary delay did. Her first year at the university and her first recital for which I had planned my entire day around to attend, and I missed it unnecessarily.

Needless to say, I was very upset, frustrated and hurt. I called the greyhound customer service call center in Dallas, Tx to report my grievance and was told they would only be able to refund 3/4's of my ticket and give me a voucher for the return ticket which I did not use. Lol There is no way I wanted a voucher to take a future greyhound bus anywhere.

I requested to speak with a supervisor and was transferred to Mr. (first name)Arteaga, #3414, from whom I not only requested my round trip refund but my cab fares as well. #3414 explained he would only be able to offer the full refund of the first trip. He also stated there was no one else in the building that I could speak with regarding this matter, and no one I could contact outside of the building.

I got up at 4am to make my daughters recital. My entire day was planned around this trip. Due to negligence on greyhounds part, I missed it. I lost not only the proud opportunity to see my youngest daughters freshman year first recital, but also the round trip fare, cab fare and ended up paying an additional amtrak fare to get back.

Floor Supervisor, Mr. Arteaga, showed no compassion, and no concern and offered no resolution to my grievance other than the full fare of the first trip which he said he could not refund unless I accepted his resolution/offer. As I told him, I was not accepting any of that. I disagreed with his resolution, and I was not accepting it. Nevertheless, I told him to do what was in his ability to do, and I would do the rest to make sure someone paid for that experience.

I can not get the time I lost back. I can't get the opportunity to see my daughter back. I can't backtrack and avoid the pain I was in dragging these bags around to make a very important event that greyhound caused me to miss. In fact, upon arrival to my daughters school, I had to put my leg brace on and I'm still in pain today. They can't pay me for that. They can't pay for what I sacrificed to get there.

I will find someone at greyhound or beyond who will look into this.

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10:46 pm EDT

Greyhound Lines bus number 1156

hello I was a passaenger on the bus on march 31st 2018, I got on the bus around 10 am from Huntsville Alabama and was supposed to stay on that bus all the way to Cleveland ohio until 250am. we got off at cinncinati ohio and had a 45 min layover due to clean the bus and change drivers. the driver did not check in at the station so they couldn't call the bus when it was ready instead they switched drivers and left me and 4 others behind with all our luggage behind as well. no announcments what so ever. luckily a fellow passaengers sister got my bags and brought them to me in cinnicaiti before I left for Columbus at 225am. I had to a get a whole new route and it added 9 hours to my trip. I was suppose to be in buffalo ny at 835am april 1st 2018 instead I got here at 545pm april 1st. im high disappointed. I have to take this bus back to Alabama in two weeks was wondering if there was something you could do. email me at [protected]@yahoo.com please and thank you.

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4:29 am EDT

Greyhound Lines 10 am bus to kimberley

Its is now 11.20 was supposed to board a 10am bus, bus is late nobody came to tell us. Only a 10.30 they advised us the bus is going to the depot to be checked and cleaned. Shocking to say the least. My first two experiences were just as horrific, broken seats and cockroaches. Shudder to think about my next trip if ever. This is not customers service at all. Very bad.

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1:27 pm EDT

Greyhound Lines bus trip, delays and wait times

03/26/18, I purchased my sister a ticket departing at 11:15 from Albuquerque, NM to Conroe, TX. This bus is delayed 9+ hours with no refund option, no accommodations, and just rude customer service. How is this ok? I understand unavoidable things happen but how is not giving a refund not or offering any type of accommodations (food, hotel, blankets) ok? I could've rented my sister a car to travel and be home before the bus arrives.

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pissof9
, US
Apr 17, 2018 12:18 am EDT

I took a bus from mesa az to st cloud mn never again, when I arrive in kansas mo 1130 fri night didn't leave 130 sun morning got to mn got off the bus on bus they wanded me to stay till mongay to go from mpls to st cloud.call them I leftmy camara onthe bus call them they told me they don't have a lost and found and she can't tell me over the phone i have to go they woundn't pay my gas.

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12:34 am EDT

Greyhound Lines greyhound employee

Date: Mon, 19 Mar 2018 22:25:05 -0700
Subject: Complaint against loading employee (urgent)
I want to start off by saying that my trip was delayed several hours. When our replacement bus finally arrived at the los Angeles location, the female employee loading the bus was very rude and threatened to not allow me to ride. I said nothing rude to this lady. Unfortunately I was unable to get her name and employee number. However, she was an African American lady and was boarding passengers in the "H" and "I" dock at 10pm March 19th 2018. She was also very rude to a fellow employee who only came to relax the situation. I'm am filing this complaint in the hope that something gets done about the way the security guard and I were treated. The next few people she talks to like that aren't going to be as nice as we were.

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4:25 am EDT
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Greyhound Lines bus

1pm schedule depart from Orlando Florida, 45 minutes late on depart from Orlando(no information given attempted to call customer service, rude and uncooperative), bus break down in Byron GA, uber driver killed as he got out of his car he was hit by another speeding driver/hit and run, mile marker 149 as we were waiting for bus repair and new bus transfer due to mechanical issues(starter/electrical/smoke/driver drive hours) arrive in ATL GA 2am(scheduled 915pm), no food since 6pm(tifton GA) no food in ATL bus station, would not cook and no accommodations, new bus depart at 445am(supposed to be 1215am originally) to STL delayed again, waiting...

Angel employee ID-3321 greyhound customer service

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5:29 pm EDT

Greyhound Lines inconvenience and unable to contact anyone that knows anything

My husband is stranded in Beaumont Vidor, Tx. His 2:35 bus broke down and no one seems to know when help will arrive. He will end up missing an important appointment because of this. I am also frustrated because the costumer service line 214 849-8966 didn't have ANY information to offer and the guy I spoke to told me to try another number. Guess what? The number he gave me was the same on I called him on! I even looked the numbers up, called 800 231-2222 and the automated voice told me to call, you guessed it, 214 849-8966! How unorganized is this? Won't be using greyhound ever again!

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11:54 am EDT
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Greyhound Lines customer service

I was making a return trip from Toledo, Ohio to Youngstown, Ohio on March 4, 2018. I had a flexible ticket which meant I didn't have to pay for an extra piece of luggage. The agent working the desk was extremely rude and didn't understand that I had already paid for that. He was nasty because he didn't see it on my ticket and had to write out by hand, another baggage ticket.

If that wasn't enough, the bus was going to be almost an hour and half late that I was to be on and they didn't even announce that. I had to see if they could find me another bus and were rude about that also. There was no way that any buses were going to meet my connecting buses and I would have been stranded.

This is not the first time this has happen to me at the Toledo, Ohio bus terminal and wish that they would train their employees in customer service.

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12:17 pm EST

Greyhound Lines no communication

Last June I filed a claim at Dallas bus station for a lost suitcase that simply didn't arrive at my destination. After several calls over the course of six months, my claim turned out to be unsuccessful because I didn't have a 'bag claim number' (something I was never given in the first place).

Anyway, I've given up fighting that battle. However, in order to now claim on my own personal travel insurance, I need written confirmation from Greyhound of the outcome of my claim. I currently have no written correspondence from Greyhound that I can provide my travel insurance with, as everything since June has been handled over the phone.

I was told on the phone by a member of its baggage department (number +12148498966) that Greyhound doesn't send letters overseas (I live in the UK), but that an email could be requested and sent within 3-5 days. I received nothing and have since contacted them several times on the phone only to be told that the situation is being 'escalated' and to call back. This has been going on repeatedly for two months, today being the most recent. I've followed this up with three emails to customer. [protected]@greyhound.com that have not been replied to.

All I require is a written confirmation of my claim outcome. That's it. I don't think it's much to ask. This has dragged on for nine months already and I desperately need to move forward with my travel insurance company.

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2:39 pm EST

Greyhound Lines service

The bus driver comes and picls us up but then tell us all to wait for the next bus because a person in a wheel chair didnt wamt to get on because she felt she didn't fit i don't see why the driver would make everybody get off and wait for another bus
The bus number was 60764 the lady was very rude and not only that she was supposed to be at tropicana at 3:10 and she made it here at 3:20

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3:55 pm EST
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Greyhound Lines poor driving school. los angeles, ca

Hi my name is Terri Carter. I am now a former student at Greyhound. The buses that they're using for training is a danger to everyone. I was release because I refuse to drive a bus that was a hazard to myself and others. The bus that I was driving had more than a 2 inch play in steering wheel. Plus the transmission is going out so every time I started to come to a stop, it would give a really hard push from behind. It kept pushing the vehicle. Not only that, the Governor cutout exceed the maximum cut out of 140psi and I pointed out to them that the Low air warning did come between 55-75 PSI but they still forced me to use the vehicle. Seat was not attach to frame which cause me to slid forward when I brake. The trainer knew it, but I still had to drive the bus, the hub seal had leakage oil leak. The Bus number is 6538. Its a DL3.
The other vehicle that they made me use is a DL3 Bus number 6608. Blinker not working, the bus lean to the right side, oil leaking from seal, seat not attached to frame, smoke coming out from the rear, leaking oil from under the bus, plus missing M7 fuel card and M27 last repair on bus.
Greyhound is endangering the lives of students and innocent people.
Other students have been having the same problem.
They have trainers who are giving out incorrect information. They trainer Emanuel Dy, told me and other students that it was OK to leave a passenger in his wheelchair on the ramp to smoke. Gave us incorrect information on how to use the lift in order to service ADA passenger.
It may have been a good idea to keep some of those who have worked there for awhile, but they no longer know who to teach us the Air brake test. Some are at least 65 or 70 years old.
I shared with the director of the school, but nothing hasn't been done.
I even shared with the hiring person of drivers and I haven't heard back. I took the time to even video tape the instructor.

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7:05 pm EST

Greyhound Lines different coach/bus provided rather than greyhound bus

We bought Greyhound Canada online tickets for 3 persons from Toronto to Ottawa which was scheduled to depart at 11.30 am on 27 December 2017. When we were about to board the bus, my husband saw that it wasn't the Greyhound bus Canada rather it was Canada Coach bus. When we asked why we are provided different bus, they said it has same facilities as the Greyhound bus. Since we had to travel to Ottawa on an urgent basis, there was no other way than to board that bus. The experience was horrible! We bought the express tickets for grayhound which should have extra leg-room, Wi-Fi, etc. But the Canada Coach didn't have any of these. On the other hand, the heating or air condition system was so suffocating and at some point, it was too hot inside the bus to breathe properly. My child vomited 2 times due to this problem. That's really disappointing from such a renowned coach line as Greyhound Canada. I just want to take the opportunity to address this issue to the respective authority of the Greyhound Bus service. Please do not provide other buses if you cant afford the same quality as Greyhound bus.

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2:45 pm EST
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Greyhound Lines customer service

While trying to print tickets out of the Kiosk, we were redirected Several times to customer service. They were very rude and chose not to hear our request for help to print out our tickets. And to add to it, out 11a.m. bus leaving Chicago to Des Moines Iowa was 2 & 1/2 hours late. No one updated us or tried to offer assistance trying to see why it was so delayed.
One of the agents name was Barbara and the other had White Braids, dark complexed with a very bad ATTITUDE! She told my husband to "shut her door!" This is the worst bus terminal!

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10:14 am EST

Greyhound Lines bus number 86543

My fiancé is on bus number 86543. A passeneger lost his cell phone (prabably during travels) and the driver refused to leave until the phone was found. This is the final straw in a series of events that with ultimately leaving Joshua barely making it home in time for Christmas. Now, I'm not the cardholder on this account; his mama is. Josh was supposed to arrive home to see his family at 7:10 this morning...it's almost 9 and he's still in Colorado. I see that a bad review would get lost amongst the others, please rectify this situation with a full refund.
Busses break down; that is acceptable. What is not acceptable is a driver acting inappropriately towards passengers.
Joshua was supposed to leave Colorado last night and be with his family by now. The way your driver behaved was absolutely disgraceful.

A full refund should be produced on the cardholder's account due to, not only the inconvenience, but also because the driver was completely out of line.

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11:02 am EST
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Greyhound Lines poor customer service

I hadn't ridden Greyhound in decades. I can happily report the comfort on the bus still is quite good--quiet and smooth engine performance, gentle ride, tinted windows, wi-fi and plug-ins, seats adequately wide and so on.

But the personnel are another matter. I rode from south Texas to eastern Kansas, a 24-hour ride. At virtually every stop, the Greyhound people I encountered were either discourteous or incompetent or both. Blatant rudeness sometimes, casual unconcern the rest of the time. It was as if caring for customers was the absolutely last thing on their minds. Tickets were misprinted. My bag was almost left off the bus (till I intervened). Customers were yelled at as if we were Army draftees. We were suffered rather than looked after.

Two male passengers at two locations volunteered to me that they, too, hadn't ridden Greyhound in decades and never would again. Too bad. That might be the case for me, too. We'll see.

It clearly is a company culture problem. What is strange is that the worst examples occurred in Dallas, where the company is headquartered. That doesn't bode well for cleaning up this mess. Good luck, though.

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Greyhound Lines In-depth Review

Overview: Greyhound Lines is a renowned bus transportation company that has been serving passengers for many years. With a rich history and background, Greyhound is known for its reliable and affordable services.

Ticketing and Booking: Booking tickets with Greyhound is a breeze, whether it's done online or through other channels. The website offers a user-friendly interface and easy navigation. Different ticket types, including one-way, round trip, and flexible options, are available to cater to various travel needs. Pricing is competitive, and the company often offers discounts to make travel even more affordable.

Bus Fleet and Amenities: Greyhound boasts a diverse fleet of buses that are well-maintained and comfortable. The buses are equipped with amenities such as Wi-Fi, power outlets, and reclining seats, ensuring a pleasant journey. Cleanliness is a priority, and passengers can expect a comfortable and hygienic environment. The company also provides accessibility features for passengers with disabilities, ensuring that everyone can travel comfortably.

Routes and Destinations: Greyhound covers an extensive network of routes and destinations, making it convenient for travelers to reach their desired locations. The bus schedules are reliable, and the frequency of buses is commendable. Direct routes and connections are available, providing flexibility and convenience for passengers. The website provides information on popular routes and destinations, helping travelers plan their trips effectively.

Customer Service: Greyhound's customer support is responsive and helpful, ensuring that passengers receive the assistance they need. Multiple contact channels, including phone, email, and live chat, are available for easy communication. The company is accommodating when it comes to ticket changes, cancellations, and refunds. Customer complaints and feedback are handled efficiently, reflecting Greyhound's commitment to customer satisfaction.

Safety and Security: Greyhound prioritizes passenger safety and complies with industry regulations and standards. Measures are in place to ensure the security of luggage and personal belongings. In unforeseen events, the company has emergency protocols and effective communication systems to keep passengers informed and safe.

Onboard Experience: The seating area on Greyhound buses is comfortable and clean, providing a pleasant onboard experience. Temperature control and ventilation are well-maintained, ensuring a comfortable environment throughout the journey. Entertainment options, such as movies and music, are available to keep passengers entertained. Additionally, food and beverage services are provided, allowing passengers to enjoy refreshments during their trip.

Punctuality and Reliability: Greyhound buses are known for their on-time performance, ensuring that passengers reach their destinations as scheduled. In the event of delays, the company handles the situation professionally and communicates with passengers effectively. Cancellations and rescheduling are infrequent, reflecting the overall reliability of Greyhound's service.

User Reviews and Ratings: Greyhound receives positive reviews and ratings from various sources, indicating high customer satisfaction. Common positive feedback includes the affordability of tickets, reliable service, and helpful customer support. Negative feedback often revolves around occasional delays or issues with specific routes. Overall, customers are satisfied with Greyhound and recommend the company to others.

Loyalty Programs and Rewards: Greyhound offers loyalty programs and rewards for frequent travelers. These programs provide benefits and perks, such as discounted fares and priority boarding, making travel more rewarding for loyal customers. Earning and redeeming rewards is easy, enhancing the overall travel experience. When compared to competitors, Greyhound's loyalty programs stand out for their value and flexibility.

Sustainability and Environmental Initiatives: Greyhound is committed to sustainability and reducing its environmental impact. The company employs eco-friendly technologies and practices to minimize its carbon footprint. It also partners with environmental organizations and initiatives, demonstrating its dedication to environmental stewardship. Greyhound maintains transparency by regularly reporting on its progress and initiatives.

Conclusion: Greyhound Lines is a reliable and affordable bus transportation company that offers a comfortable and convenient travel experience. With a diverse fleet, excellent customer service, and a wide network of routes, Greyhound caters to the needs of various types of travelers. The company's commitment to safety, punctuality, and sustainability further enhances its value. Whether you're a frequent traveler or planning a one-time trip, Greyhound is a recommended choice for a hassle-free journey.

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Phone numbers

1800 231 2222 +1 (214) 849-8100 More phone numbers

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www.greyhound.com

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Use this comments board to leave complaints and reviews about Greyhound Lines. Discuss the issues you have had with Greyhound Lines and work with their customer service team to find a resolution.