Contact information: Gretchen Fox & Associates 7210 Jordan Ave., Suite C44 Canoga ParkPhone: 818-444-7331 gretchenfox.org
I paid the company $1000.00 for their loan modification service. I was told in the beginning that if my loan wasn't modified I'm entitled a full refund. Now that I've requested a refund I'm getting the run around.
I also paid them $1295.00 for their loan modification service. I have not been able to contact them. They have a voicemail on there 800 line that states they are no longer taking loan mod. customers nor servicing their existing clients and to visit grtchenfox.org to make any comments. So far no luck there as well. I am currently disputing the cc charges and trying to obtain a refund of course that does not help me to get my loan modified. Any help would be appreciated.