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Greenway Van Lines

Greenway Van Lines review: Lost Goods 2

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4:12 pm EDT
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I contracted this company to move from New York to Florida in August of 2009. Greenway Van Lines contracted a mover company from New Jersey to pick up my personal goods that were all packed in cartons and numbered and labeled by myself. Greenway Van Lines neglected to do a credit check on this subcontractor called Speed Link USA D/B/A Accurate Moving Services. The subcontractor that picked up my things were only two men and they neglected to list on the bill of lading 3 of my cartons which I bought to their attention and also the sales rep at Greenway Van Lines. They kept assuring me that everything would be fine and I would receive my things. Well, the three cartons which I packed while they were picking up the rest, were the cartons that were not delivered. I filed a claim with this Accurate Moving Service company per Greenway Van Lines and never heard from them since February of 2010 when Mr. Joseph Ashdot from Accurate and one of the man of the day of the pickup also, said to me that by law they have 6 months to process the claim. I tried to send an email today 8/4 for a status on that claim and the email was returned due to email address not found. I lost personal things of value. If I do not receive any compensation, then I want more people to know about these types of businesses that have no respect for people that are paying already alot for the service and still are riped off. The law also does nothing to protect our rights and allow these type of companies to register their business. I will also be reporting them to other agencies where consumers can be aware of these schemes. SB (Florida)

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Zack
, US
Mar 04, 2010 5:47 am EST

Charged me for delivering a sofa but I didn't have a sofa and their driver signed the inventiry sheet stating I didn't have asofa sofa.

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The Movers Pro
, EG
Sep 05, 2010 11:44 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Susana Barbosa, You should have purchased private insurance, moving companies don't carrier insurance they carry Limited Valuation Coverage of $0.60 cents per LBS per article, this is not insurance. You need read the booklet they provide at pickup "YOUR RIGHTS AND REPSOBILITIES"! Don't blame the company for your own stupity, further yes you hire a service to load and transport your goods, even though they are responceable for your shipment they are limited to the coverage, further anything that is PBO "pack by owner" is not covered so if those boxes got lost they will only pay $0.90 cent per box average out the size of the boxes and the size of the box, . example if the box is 1.5 cubic feet at a ratio of 7 they assume the box weights 10.5 LBS. I beleave Greenway Van Lines closed thier doors so, if the contract was with Greenway there is not much you can do.