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GreenDot Visa / cant shop online

CA, United States Review updated:
5
My husband purchased this card at longs because it said u can shop online. Well you cant. You can gamble though, this is false advertisement. I tried to call and complain with the # given on the card but you cant speak to anyone.I live in a very rural area and have seen many others buy this card for the same reason, to be able to shop for xmas online. Now their money could be tied up waiting for a refund.
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Tw
  13th of Jan, 2009
Agree Disagree 0 Votes
You can get through to Customer Service. Call the number on the back of your card, select the option to report a lost or stolen card, once you are in the queue, the system will prompt you to enter your 16 digit account number or your SSN. DONT ENTER ANY INFORMATION! The queue will ask you for this information several times, and will then transfer you to a representative. This is the only way I have found to get through to anyone... and be prepared... Customer Service is in another country or at least it sounds that way... Every person I have spoken to, who represents GreenDot, has a heavy foreign accent and is very difficult to understand.

Good Luck...

twtrp8d

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Green Dot Corporation Logo Green Dot Corporation
Customer Service
Overall Satisfaction Rating

378 Reviews
3465 E Foothill Blvd.
Pasadena
CA
United States - 91107-6071
+1 866 795 7597
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