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Green Dot Corporation / my green dot card

1 United States

I bought a green dot card a couple months ago set it all up and got my new card with my name on it mailed to me .. green dot sent out text messages and emails stating that they were now doing direct deposit for taxes . I went in and did my taxes yesterday and got granted my $3500 fast part for today. I go to use my card and green dot had placed a block on it so I can not use my money . Now they are saying that I have to send in copies of my driver's license and it can take 5 days to review. They refuse to put me on with anyone who I can understand correctly . Please help me. I need my money . My family is going to end up homeless. This isnt fair .

Jan 30, 2019

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