I signed up with GVO about three weeks ago seeking a money making opportunity. I paid $110 to start up. I soon realized that it was not for me, it would take too much of my time and I am not ready for that. I canceled a week later, when I canceled I was told that someone from the 'financial office' would contact me regarding my refund of $110. Nobody called me. I have contacted this company numerous times since then, about 4 times a week. I keep being told that my file would be forwarded to someone from the financial office named Osiaris (which probably does not even exist) I've kept my cool until now.
Beginning last week I started receiving calls from GVO in which I think is the 'financial office' calling, actually turns out to be someone trying to either 1. Get me into their conference call 2. Coach me through my website 3. Sign me up for services!!! What the hell?!?! I thought I canceled. I receive e-mails from them inviting me to their conference calls as well. Everytime I talk to someone I tell them my situation and they show my account to be active and that's why they call and they promise to correct the problem and de-activate it. AND forward my account to the 'financial office'.
I spoke with someone by the name of Joe Dennis (in which did not exist) today. Again I was given the same promise, I was told that someone would call me within 24 hours. GUESS WHAT? they called me about an hour later!! AND again this person was trying to offer services to me!!! I don't want their services. So AGAIN I told them that I was not interested and that I was expecting a call from the 'financial office' regarding my refund. The girl on the phone transferred me to her 'supervisor' which refused to give me his name. I told him my situation again and I told him that I spoke to Joe Dennis earlier that day to cancel my membership...for the 10th time, he said there was NOT ANYBODY THERE BY THAT NAME' He was very rude, told me that I would not get my money back because I had a website up and running now. I told him that wasn't true, he said 'sure you do, you have to, what's your GVO number?' I told him I was never issued one, he said 'yes you have' I said 'when and how, cause I wasn't aware' he ended the call with 'okay, good luck with your business, I will have someone call you' CLICK... he hung up on me! I couldn't believe it, I wish this business was in my area cause I would go in person and handle it myself.
These people need more training especially in customer service. They need to get their records straight. I will let as many people as I can know NOT to bother with this company. It is a scam! Luckily I canceled my membership, I have also canceled the card I used with them because I am more than sure they will try to charge me the monthly maintenance fee for the website that I still do not have access to.