Great Gateways / Bad service
I received Great Gateways free cruise certificate after listening to the timeshare representation from Elite Gateways. I mailed in the attached form on 07/27/07, and received my first registration letter called cruise registration validation form. Month later I received pick your cruise form, after another month I received night cruise registration form, after that 7 days cruise planning form asking me to choose TWO EXACT DEPARTURE DATES 90 DAYS IN ADVANCE, ONE MONTH APART, ONLY THGROUGH FEBRUARY 29. By the time we finished with never ending mail-in forms, I only had two choices of days within all these restrictions. And (what a surprise!) another letter says that they have no availability for these dates along with advertisement of another cruise for regular price. I called asking what proof do they have since almost all cruise lines were widely available for these dates especially so many days in advance. Great Gateways Rep says that they do not have any proof but only have 4 free (!) allotments per cruise. Let see, all the people at work and my neighbors received this invitation for free cruise, and when we were at the time share representation they were booked every day, every couple of hours with auditoriums full of people. Thousands and thousands of people got these free cruises which they unquestionably could not fulfill since there are only 4 allotments per cruise.
This is a false advertisement and scam.
From: Message Author (click here to email author)
Date: Thursday, 10-Jan-08 14:54:49 CST
Business: Reply Online Consumer: Comment On This
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I can hardly believe the first commented people unless they work for Grand Incentives Inc. Anyway it is NOT COMPLIMENTARY. By the time you done with the endless and senseless paperwork the price is the same as the one you would get on Expedia. That is the plan. There is the vacation certificate warning publication in depart of agriculture about this Ã¢ï¿½ï¿½free cruiseÃ¢ï¿½ï¿½ scam: http://www.800helpfla.com/travel_text.html.
Make sure to also check out how many complaints have been submitted to BBB: http://westflorida.bbb.org/WWWRoot/Report.aspx?site=47&bbb=0653&firm=90017298.
By the way even if it shows as resolved it only means that Grand Incentives Inc replied something. No matter what. That is happened with mine complaint.
And another thing: if any of you received a gas rebate certificate from Grand Incentives Inc, you can throw it away. 6 months after registering there was still no rebate check in mail, and I kept calling just to get a kick out how many different excuses they would use.
Save yourself a trouble. I learn it the hard way: nothing is free.