Great Clips At Exton PA / poor & rude customer service
We visited the Exton PA Great Clips location today being a repeat customer of many years, we expected great service from the staff members, unfortunately today was a different experience. When my daughter was called up for her turn (3 years old), she was a little hesitant and started crying a little, the woman who called us up (can't remember the name, but I think she is the owner) immediately (in her own words) told is to calm our child down IMMEDIATELY or else she will call the next customer, and that SHE HAS NO TIME FOR THIS.
We find this extreme rude on her behalf, I can understand a little frustration after a few minutes, but she not only did not provide us any time to calm our child down, she did not even provide any help of her own as we would expect from a professional person.
Looks like I have to find a new hair saloon for me and my family.
Jake Sti's Response, Aug 10, 2017
will never go back
figit's Response, Sep 29, 2018
Boynton Beach, FL, United States
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I paid for a hair cut, but got chopped. my hair is super short no style just chopped an very uneven, It looks like a MAN;S cut I am super embarrassed to go out in public as it is that bad
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