GRC Vitapro Vitamins / Unauthorized charges for 8 months!
The following is a partial exerp from a letter sent to the Attorney General of Texas. So far, nothing has worked.
On 5/30/2007, I ordered a trial one-month supply of the VITAPOWER from an infomercial. It was a free 30-day trial supply that I could cancel at any time, but I had to give my credit card to pay for shipping of $4.99. Before the 30-day deadline was up, I tried to call to cancel but couldn't find a phone number on any of the literature. I looked them up on line and sent a letter.
On 6/29/2007, they charged my VISA $33.94. I tried to contact them again.
On 7/30/2007, they sent another supply and charged my VISA $33.94. I kept calling until I got someone who said they would cancel the shipments and that I should send the latest shipment back to them. I did that and they never gave me a refund.
Then on 8/27/2007, they did it again. I called and got real irate and sent a letter and they said that they would credit me the amount and stop the shipments.
9/28/07, They charged another $33.94. I didn't notice the charge because it was on my October bill.
10/31/2007, they did it again. I can't believe these crooks. I hate to cancel my VISA card, but it looks like I will have to. I called my bank and disputed the charge and am waiting for the reply. That's $173.70 after the shipping for my "FREE" 30-day trial sample.
12/1/2007, they did it again. I asked my bank to stop the charges, but they allowed it again. I have hand to cancel that credit card and now have a new number. I hope this will finally stop. I called and complained again.
Today, 12/20/2007, I called Vitapro at the number above and spoke with Ruby, Operator 3108 and she has assured me that it is now canceled. Unfortunately, I didn't get the other Operator numbers and they don't have any record in the computer of my other complaints. What a SCAM. Will you please do something to make this stop??? The charge information says "PURCHASE", that is a lie. I did not purchase this.