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The good, the bad, and the ugly - discover what customers are saying about Grays Outdoor Services

Welcome to our customer reviews and complaints page for Grays Outdoor Services. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Grays Outdoor Services.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Grays Outdoor Services's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Grays Outdoor Services, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Grays Outdoor Services. Your feedback is an important part of our community and will help others make informed decisions.

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5:47 pm EDT
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Grays Outdoor Services Praise

Before I hired Grays Outdoor Services, I read the complaint on this site. I was concerned about their work and almost hired someone else to do my work. However, having once been criticized on the internet, I decided to give them a chance. I was very pleased with the products they brought here and their workmanship. They were very nice and easy to work with. I do not have a complaint. I have praise for them.

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peter steel
hell, US
Mar 22, 2010 6:28 pm EDT

whats wrong with you, once a thief and liar always a thief and liar, you got lucky

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10:00 pm EDT
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Grays Outdoor Services the ###s that keep writing about me and my company grays outdoor ali and tom

to the ###s that keep writiing about me and my company grays outdoor tom first of all you didnt do you job u showed up in a escort to remove a tree for three hundred dollars that you begged me for the job and cost me 600.00 cause u could not complete it so after your forth day there i hired another company to finish what he started he had no idea what to do sorry tom tomczah you would been paid if u finished the project you begged for as for ali that has wrote so much bad stuff and 6 complanits he want a 2000 job for pretty much free we bought his material and we were rained out he wanted his money i said either take your materials or let us do job the next day then they started all this lies and calling and starting troulbe for nothing sorry guys i run a good bussiness and very good quailty for or customers just cant please you to thank tom gray

Read full review of Grays Outdoor Services and 10 comments
Update by thomas gray
Sep 15, 2013 8:27 pm EDT

to bruce u are a drunk lying person we came out and finish your stump even after u called me druck at 11 at night I sure did hang up but we finished the job tom from tnt tree and stump did stump wrong not us ### get your facts strait and cause I didn't give u more money back u paying 1600 stupied not 2400 u cannot afford that so we helped remember oh u forgot to mention that we thank u for the business job was done correct and keep your personal comments to yourself

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Tom Tomczak
Washington, US
Apr 19, 2012 9:56 am EDT
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Thomas Gray, What a ###. Your day is coming!

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Gray's Unethical Services
Warren, US
Apr 19, 2012 9:41 am EDT
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Tom Gray . . . you are a COWARD! You don't even have the courage to talk to me on the phone when I call. Like the chicken-### you are, you hang up and run away with your tail between your legs. Your dad must be awfully ashamed for having raised such an unethical, lying coward. And the really sad part (for you) is that you can't win this fight. The longer you resist, the more expensive it is going to be for you. But I guess you're too STUPID to understand that . . . . . . ###!

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Gray's Unethical Services
Warren, US
Apr 19, 2012 9:31 am EDT
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Another photo of Gray's shoddy work . . .

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Gray's Unethical Services
Warren, US
Apr 19, 2012 9:29 am EDT
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I also was cheated by Tom Gray and Gray's Outdoor Services! DO NOT HIRE THIS COMPANY! THEY WILL STEAL YOU BLIND, if they get the chance. Here are photos of the stump they left behind . . . the one they said they had ground out.

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Gray's Unethical Services
Warren, US
Apr 19, 2012 9:24 am EDT
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Tom Gray is a crook! He does nott do what he has been paid to do and hides that fact. I hired him to remove a tree and a stump. His equipment broke, and rather than set up a future date to grind out my stump, the S-O-B decided to hide the stump with wood chips, take my money, and hang up when I called him to tell him that I found out what he had done. The last laugh is on him. I can prove that he took cash for the job and did not declare it to the IRS. He will not;t be able to B-S them so easily. You are an A-hole, Tom. You lost a $2, 400 job I had referred you for (before I had found out what an unethical ### you are!). And next, the IRS is going to be knocking on your door. It will be a pleasure watching you lose everything!

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Gray's Unethical Services
Warren, US
Apr 19, 2012 9:21 am EDT
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Tom Gray is a crook! He doesn't do what he's been paid to do and hides that fact. I hired him to remove a tree and a stump. His equipment broke, and rather than set up a future date to grind out my stump, the S-O-B decided to hide the stump with wood chips, take my money, and hang up when I called him to tell him that I found out what he'd done. The last laugh's on him. I can prove that he took cash for the job and didn't declare it to the IRS. He won't be able to B-S them so easily. You're an A-hole, Tom. You lost a $2, 400 job I'd referred you for (before I'd found out what an unethical ### you are!). And next, the IRS is going to be knocking on your door. It'll be a pleasure watching you lose everything!

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Tom Tomczak
Washington, US
Jul 29, 2010 7:44 pm EDT
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Thomas Grey, your being watched. your day is coming!

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peter steel
hell, US
Mar 22, 2010 6:23 pm EDT

Thoamas Gray is pretty much a choirboy

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Osborne Concrete
Romulus, US
Sep 02, 2009 8:41 am EDT

If you run such a good business and are so reputible, you should pay your debts and not steal from people. Writing bad checks is a felony. If you are such a good person you should resolve these complaints.

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Tom Tomczak
Washington, US
Aug 31, 2009 11:26 am EDT
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To all who read this: Thomas gey is a deadbeat. He will rip you off and take your money. He is not to be trusted, NO MATTER WHAT HE SAYS. Ask any of the people who wrote complaints. Do not hire him. Stop with the lies Tom, your a deadbeat, and a theif. People beware of greys outdoor services, and Thomas Grey. He is a con man!

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9:40 am EDT

Grays Outdoor Services Money refund

I requested a Landscaping service from www.leads.com, a website that provides services and enables you to be contacted by different service companies. Grays Outdoor Services contacted me. Thomas Gray, the owner of the company came to my house and gave me an estimate of $1000 on the job. We agreed for him to get started right of way. He came back few days later and showed me sample of stones to be used. After agreement on everything, he drafted an agreement and asked for $400 deposit with a promise to start the job the next day. I gave him $400 and took the copy of the agreement that had $400 paid with a balance of $600 at completion of the job. The second day, no one showed up. I called Thomas Gray, he gave me several execuses, that they're on their way and they were finsihing another job. Then said, he will show up the same afternoon. No one showed up. I called again, he said, they couldn't start and asked if he can start tomorrow, I agreed. No one showed up again. I called, and he gave me many other execuses. I asked him: When are you coming to do the job, He said Monday, I agreed, he didn't show up on Monday, then called me and said Wednesday, and he didn't show up either. I finally, called him and asked him for the deposit back. He said, that he will be at my house that same day to give me my money back. He did not show up. I called and offered that I will go and pick it up myself. He didn't respond. This issue has been going on since September 4th. I called www.leads.com and www.servicemagic.com. Those 2 sites recommend him. They both told me that e is a member of the BBB. and he was rated highly. I couldn't find his name on your website. I requested that he gives me my money back, and he still didn't respond. Please be aware that I gave him so many chances, and he still failed to respond promptly and return the deposit. Please help. Thank you for your time

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Tom Tomczak
Washington, US
May 30, 2012 7:40 am EDT
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Thomas Gray likes to rip people off. His run is coming to a end. People like Gray get what they deserve.

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Paul Bing
Rochester Hills, US
Sep 24, 2010 8:40 pm EDT

Learn from others mistakes. If not, check BBB on this name and judge yourself

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M. Tajin
Novi, US
Jul 29, 2010 6:00 pm EDT

Hello All,
I wish I had seen this forum before. I have given him about 5K to complete my landscaping work and since last week I am not able to reach him over the phone. I am not what to do.

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ajaxian
Grosse Pointe, US
Mar 06, 2010 2:02 pm EST

I have just contacted the Better Business Bureau regarding Tom Gray and his bogus company. I also was contacted by him through Service Magic when I was searching for a snow removal service. I reported him to Service Magic and have copied and pasted the complaints on this board and emailed them to their Customer Complaints address. This guy is a real piece of work. I am at least thankful that I only gave him a deposit up front. Even though it is only $125, I will follow this through to the end. He came to my house to collect the deposit for snow removal services, and kept calling to say that he was sending his guys to do the job. Obviously nobody ever came. This guy is definitely a low-life thief and I feel like an idiot for being taken by him. I am sorry for everybody that he has scammed, but happy to know that I was right to report this guy to the BBB.

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Tom Tomczak
Washington, US
Sep 02, 2009 12:24 pm EDT
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As i stated before, Thomas grey is a liar, He rips people off, then tries to justify his criminal doings. I beleive every complaint on here. I know osbourn concrete is telling the truth. If you hire Thomas Grey, you deserve what you get. He's going to rip off the wrong person one day, and he will get what he deserves. Thomas Grey: I hope you have eyes in the back of your head!

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Osborne Concrete
Romulus, US
Sep 02, 2009 8:38 am EDT

Gray's did NOT stop payment on their check, it was returned for non-sufficient funds. I have visited both homes to which we delivered concrete on that day, and there was no shortage. The only contact with Mr. Gray was to set up a payment arrangement for which we have received NOTHING. It is too bad our legal system is so messed up that we cannot get any help to prosecute a felony. We have been in business since 1965, certified and licensed by Wayne County and the Michigan Department of Transportation. If you still want to hire Mr. Gray after reading these comments, then good luck to you. Also, check out the Better Business Bureau's site, as there are more interesting comments posted there.

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Tom Tomczak
Washington, US
Aug 31, 2009 8:08 am EDT
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To grey's out door services: Tom your a low life piece of ###. A liar as well. All these people cant be wrong! This forum is not for you to justify yourself. Its to make other poeple aware that your a crook and a thief. ###! you will get what you deserve!

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thomas gray
Livonia, US
Aug 30, 2009 10:12 pm EDT

to joe which was my expartner in business that was a druck drug addict theif that sold all my equipment from me and his family i owed him nothing his company energenic enterprises out of canton the have no ins or skills to do our work low life .as for mark naim is a fake name form ali his wife zeinab elzin all the complates over there wanting everthing free and starting and making serverl lies and multi complants as for osbourne yes we stopped a check on them they shorted us but four yardsa and messes up our job they have nowe being paid for what we recieved as for renee that is a issue of its own and being delt with now as tom tomczach this guy is cant do what he says he could and cost my company alot of my he showed up to remove a tree from a contractors home with a escort and i had to hire a company tp finish it for my customer as for adam ill be refunding his money i owe him his three hundred sorry for this we been in business for 12 years and still goin strong we wish we could please everyone just not always thanks again

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Tom Tomczak
Washington, US
Jun 18, 2009 7:34 pm EDT
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Your absolutly correct. we all need to get together, and have him prosicuted, and put in jail. Lets do this people! He has to be stopped, or he will keep doing this!

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Osborne Concrete
Romulus, US
Jun 17, 2009 8:41 am EDT

I supplied materials to Gray's Outdoor Services. He wrote me a bad check. It's been 30 days and it is still not resolved. I agree with all of you and hope that someone puts him in jail. Anyone that reads this and still hires this man deserves to get taken - beware!

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