We arranged, paid for and expected our Charter Bus Service to go without a hitch. Just a simple School Trip. College Sports Team going to a Game and back. We booked the trip 3 months in advance. We received a call at 4 PM the day before our event that they were cancelling our trip. Evidently they had many buses broke down at the same time and could not fill the ordered charters they had booked. I was dumbfounded, I know things happen--but was told they were cancelling multiple trips going out due to the issues they are having maintaining and repairing buses in a timely manner. WHAT??? Why is that my problem?? Well there are more than just your transportation company in this town. They don't seem to have the same issues you are having so GOOD RIDDANCE Gray Line of Tennessee. Nashville doesn't need that kind of poor business operation in a town this size...if you are thinking of Chartering a Bus for a church or school or other event---beware or have a backup plan!!!