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1.0 4 Reviews

Graspskills Training And Consulting Complaints Summary

0 Resolved
4 Unresolved
Our verdict: Engaging with Graspskills Training And Consulting at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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Graspskills Training And Consulting reviews & complaints 4

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Newest Graspskills Training And Consulting reviews & complaints

ComplaintsBoard
A
10:52 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Graspskills Training And Consulting graspskills safe training factual and forthright

Dear fellow consultants,

I was contacted by Teena Dsouza from this company to provide SAFe training in Slovakia. She requested me quite a few times to deliver the training as there was no trainer available for the SAFe training scheduled the next week. I agreed to help them throughout the situation. Once after finishing the training when I contacted them to redeem all the amount that I spent. There was no response given to my calls and it made me suspect their intention.

To my good fortune, they reverted back through the mail and also called the next morning. They excused saying, Teena wasn't available on the desk the previous day. When asked for payment, they assured crediting my payment within 3 working days. Even after that, I neither received the payment nor any call.

After 6 working days passed, I received my payment for the SAFe training that I had conducted in Slovakia. I have been on good terms with them since then. It has been a year, I have delivered a number of workshops for GRASPSKILLS.

From my first SAFe training for them in Slovakia and the Leading SAFe 4.5 training conducted last week, Graspskills training has always been the most factual and forthright compared to a few training companies I have dealt with.

I have something really opposite to say because of everything that I have experienced working as a subject matter expert and instructor for SAFe training. According to me, Graspskills is one of the leading and largest SAFe training providers. Well! Their way of functioning proved it to me!

I am a huge fan of review and feedback. Sometimes it makes sense and sometimes not. I believe any business is bound to crash if their clients and customers are repeatedly turned off by their experiences. Therefore, out of all this that I have never been aware of, I tend to share my experience and Graspskills review. Graspskills training arrangements are way beyond my expectation. Not only the venue but the facilities at the venue were great to experience. The courseware to be presented was mailed before the time for me to practice and prepare.

Lastly, I hope and wish they avoid the mistakes made in the past and gain faithful customers and clients with the aim to continue long-term business relations.
for more about Graspskills training Review details https://www.sitejabber.com/reviews/graspskills.com

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jacob jk
, US
Dec 18, 2018 6:23 am EST

I am glad to have come across this review. I will soon be conducting training on Business Case Writing but my previous experience was so bitter that it often makes me doubt the opposite party. My training will be held next week and they have already made the preparations. I have all the details of the venue and also the course material has been provided to me. I am amazed at their level of professionalism. Kudos Graspskills!

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Author of the review
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Audrey K
, US
Dec 19, 2018 12:31 am EST
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Replying to comment of jacob jk

Great! I firmly believe if preparations are done in advance it makes it easier for the trainer to conduct the course.

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Noah g
, US
Dec 05, 2018 2:04 am EST

Happy to read this. I am grateful that they work so hard to offer the training in the best possible environment. Graspskills requested me to deliver a PMP training, a few months ago and I found the learning and training consultants team technically smart and professional in their work. Their professional and prompt service makes Graspskills a great place to consider.

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Author of the review
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Audrey K
, US
Dec 19, 2018 12:31 am EST
Verified customer This comment was posted by a verified customer. Learn more
Replying to comment of Noah g

I am glad to hear that you too had a positive experience with them and yes their training consulting team is very smart and helpful.

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3:14 am EDT
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Graspskills Training And Consulting training enrollment

I paid for the SAFE training scheduled in August for the following details provided.
Please find the details mentioned below;
Standard Price : INR 24990 (+18% GST)
Early Bird Price: INR 21990 (+18% GST)
Early bird date : 26th July 2018

Location : Pune, India
Workshop Date : 18th and 19th Aug 2018
Timings : 09 am to 05 pm
Venue : will be updated 07 days prior to the workshop
The venue was not finalised till the last day and even after repeated followup they did not confirm. the training date lapsed and then again after followup they said that the said point of contact Priya whom i was talking to earlier has left the org and a new person called Sweta started coordinating. In all the emails that followed from me they said that the next course is planned for November 2018 and I could take that - what absurd. later on there has been no responses to the email where I have been demanding a refund of my money since they are aunable to have the in person course when I needed it.
After successful payment you will get confirmation email from us.

Please feel free to contact us for any clarifications needed, we are happy to assist you.

Awaiting your valuable reply.
Thanks and Regards,
Priya - Client Relationship Officer
Email: [protected]@skopoz.com
Phone: +[protected]

Now even the phone numbers are out f reach

+[protected] 2/3
+[protected]

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7:26 am EDT

Graspskills Training And Consulting safe training fraud

Dear Sir,

This company Graspskills is a fake fraudlant training company cheats trainers and coorporates luring them to provide trainings and certifications.

Recently I have been contacted by Teena Dsouza from this company to provide SAFE training in Budapest. She begged me several time to help her situatation as there are no trainer avalable for this training scheduled in a week. I thought okey to help in the situation and started listening her instructions. Shea asked to buy certification vouchers for the candidates which costed me $1000 and asked to buy travel and accomodatation posing that she will give back all amount and sent a contract.

I took two days off from my work and spent $1500 for their traiing. Once the training finished she got away and never spoke with tme every time I called someone else picked the phone and responded emails that they will be going to pay back my amound but since last 3 months they didnt pay me a single penny.

The company rigistered address is in Bangalore India and they provide training in EU and US. This is very difficult to bring them to law . Right now I am trying to find ways to file a police case.

Please take this complaint forward to public so that they aware of this fictious and fraud company.

Regards,
Srinivas

Read full review of Graspskills Training And Consulting and 5 comments
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MarkWilliams.mv
, US
Sep 09, 2019 10:26 am EDT

I have attended A&S training which was organized in our office. The training was excellent and the trainer had really good knowledge. We have received the course completion certificate once the training was completed. Also experienced very good chat/call support.

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Dipti Gokhale
, IN
Sep 26, 2018 2:01 am EDT
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I have been also fooled by this company called graspskills. They took prior payment online from me for SAFE course in August and did not update me on the venue in Pune. with constant followup they said course is cancelled and then after several calls /emails they refuse to answer the emails and phone calls. Please let me know how I can also join in as complainant.

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Koyelia Ghosh Roy
, US
Nov 02, 2017 8:19 am EDT

Yes, very true! They also conned me . They did the same, asked me to do everything and now not paying me my dues. Also every time you call, someone else respond and they keep deferring you. Please be aware. They are a complete FRAUD company!

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K S Umakanth
, IN
Jun 02, 2017 6:33 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Brother, I am also facing the same problem. My legal representative got in touch with them and I am about to file a case here in Hyderabad, India. I am going to stop this all drama and fake and cheating people very soon. I have clear evidence against them and they can't escape.

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Dipti Gokhale
, IN
Sep 26, 2018 2:02 am EDT
Verified customer This comment was posted by a verified customer. Learn more

hi how can I also be a complainant they have fooled me too.

ComplaintsBoard
F
4:39 am EDT

Graspskills Training And Consulting Quality of services

They charge HKD 6000 per day and provide bad quality training programs.
No quality training material.
Junior level trainers
Venue is bad
Food is bad.
Some trainers are not paid on time...
Unethical business home
NOT RECOMMENDED for training when there are cheaper and better training options available.

Read full review of Graspskills Training And Consulting and 2 comments
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Poolo
, NC
May 17, 2017 8:59 pm EDT

Wow as with comment immediately above, at the last moment I still had no venue and either had to wing it or cancel my flights and accommodation. This does not make them illegitimate but a common theme is emerging. My analysis is that they are trying to break into markets and set things up hoping to get the numbers, but this does not always occur. It could be a timing thing, I'm in NZ and they are further north, so me needing info by Friday evening is not going to ring alarm bells in the UK on Thursday night?

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Kheng Huat
, MY
Sep 01, 2016 12:23 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I signed up for the ITIL certification course on 6&7 June 2016 and was not given a venue even though the class is just a week away. Follow-up with them on and was told that I will be given the venue soon and last minute was told that the class was cancelled. I requested for refund and until know, no refund was given. Upon checking the internet, I found similar complaints and just now took 2 actions (1. make an official complaint to Consumer Complaint India and 2. make a dispute on the transaction to recover back my money).

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Graspskills Training And Consulting contacts

Phone numbers

+1 (919) 238-9981 +44 203 500 2096 More phone numbers

Website

www.graspskills.com

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