Grant Resource / Unauthorized monthly charges
I am very upset with this company. I paid for shipping on 1/24/09 for funding resource that was said to be free on the website. On 1/27/09 they took out the 1.98 that I was well aware of due to the shipping of the FREE cd. On 3/9/09 69.95 was debited from my checking account. I called today 3/13/09 and spoke to Dominque regarding this era and told her I wanted my money back. She put me on hold and told me she asked a supervisior regarding my request. She told me that the money could not be reversed but I could use the website since I already paid for it. I told her 'No' becauase all I wanted was information that was supposed to have cost me 1.98 in shipping and the cd was supposed to be free. I told her I have a bank that would have not problem getting my money back to me but they would come after them for reimbursement and I wanted to keep it between myself and Grand Funding Search. This did not make her change her mind and all I got from her is how sorry she was. She probaly was but the fact of the matter I did not authorize this 69.95 charge and I did call my bank today (USAA BANKING) and did get my money back as I knew they would. This is a sad company and I would not use or refer them to others. I went to the website and saw all these complaints and figured I should share my story. I was one of the lucky ones who did get the money back unlike some others whom are still attempting to get their funds returned to them. I am Military and that 's why I would never leave USAA Banking they are just this good and I can take them with me wherever I go. Grant funding search should be a shame of themselves. Oh and let me add...when I called they told me that I was set up in a subscription and that if I did not call more funds would have been debited. Dominque closed the account out (so she says) I will see if she really did close it or not if my account was debited again next month and I will be back on here telling you all what happened on here again.