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grant researchguide.com / scam. charged my acct. and never got product.

1 United States Review updated:
Contact information:
Phone: 216 587-5120

I was solicited thru the telephone by grant research guide.com to buy a CD for 2.95 and I would have free access to their website for 7 days. Well before the 7 days ended, I called and cancelled my membership. They still billed my credit card for the 2.95, but never shipped me the CD. I have been calling and calling, trying to get a refund or to get the CD mailed to me. No luck. Now all of a sudden, there are no refunds and there is no one you can talk with about this. The reps keep telling me to email this person called Jarvis(a supposedly supervisor) with no last name. Well, I did just this. I emailed the company attention Jarvis in the billing dept. twice and still no response. My ticket ID #s are [protected] and [protected]. They billed my credit card and still to this day i have no CD. This all started on Oct.9th. The reps tell me that there isn't anything they can do about this that only this Jarvis with no last name in there billing dept. can refund my money and there is no way to get in touch with this person. He doesn't have a last name or address other than grantresearchguide.com

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Comments

  • La
      2nd of Jul, 2009
    0 Votes
    grant researchguide.com - harassing calls 25 calls in one day
    Grant research guide.com
    New York
    United States
    grantresearchguide.com

    This person called himself John Gordon, whom sounds of middle east accent..keeps calling for me to give credit card number for 2.95 charge for a free government loan package, which will be delivered to my homes after I make payment.
    He gave me employee 2392 id.number and 1888276-8105...
    He is now blocking his number and calling me from unknown number...

    please look into this...

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