Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website

Grant Master Program CD / Charge of $39.95

2620 S. Maryland Pkwy 89109Las Vegas, NV, United States Review updated:
5
Contact information:
Phone: 866-396-5694 or 800-546-2919
I did authorize a total charge of $2.29 on Sept. 13, 2008 for a CD from Grant Master, however I did not authorize a $39.95 charge that was deducted from my bank on Sept. 13, 2008. I have tried contacting them by phone but unable to get through. Always busy! The e-mail address I have is "do not reply."

What a ripoff! How do they get away with this? I would like to try and get my money back and closed this account permanently.

Thank you in advance for your assistance.
Ho
0

Comments

Sort by: UpDate | Rating
Ry
  29th of Sep, 2008
Agree Disagree 0 Votes
I apologize for any misunderstanding regarding the services you've been receiving from our company. There are no commitments with the free product. However, there is a bonus free trial period to membership websites that accompanies the free CD and we do our best to disclose this as it is stated 4 times throughout the ordering process - on the sales page, the order page, the confirmation, it is then also explained in the 1st paragraph of the Terms and Conditions of the offer. We offer the trial periods to give our clients a chance to use the service and see the value of it for themselves before they are billed for it. The trial periods are free for 7-30 days from the order date depending on which bonuses apply. We would not have charged you had you called customer service and canceled during the trial period. It is not our desire to bill clients who do not want the membership after the free trial offer. That is why we have the Terms and Disclosures posted on the sales site directly above or below the "Ship My Kit" Button depending on the site you order from.

Here are the Terms and Disclosures that is directly below or above (depending on the site you order from) the "Ship My Kit" Button.

Terms and Disclosures. By clicking "Submit", I am ordering the Grant Master CD™ and trial membership for $1.29 for Shipping and $1.00 for Handling/Insurance, after the 7 day trial I will be charged $39.95 a month thereafter if I do not cancel. I also agree to the 14 day and 21 day bonus trials to Express Business Funding™ and Network Agenda™ for $7.95 a month and $9.95 a month thereafter, should I choose not to cancel. I have read and agree to the Privacy Policy & Terms & Conditions. Charges will appear on credit/debit statements as "Easgrant1". For questions, call 800-479-0979.

For customer service you may call 800-479-0979 and they'll be happy to assist you.

The Information on our Grant Master CD is general information that you can find for free on the internet. We have gathered the information and put it on an easy to access and navigate CD for your PC. This saves our clients the time and let’s face it frustration of having to search out this information on their own. That is why our Grant Master CD is free and you only pay $2.29 for the Shipping and Handling. Along with the Grant Master CD you receive a 7 day free trial to our Grant Resource Center. This is our members website were you will be able to learn the entire process on how to write and submit a grant proposal. It is easy to start utilizing the Grant Resource Center by simply watching the tutorial videos that explain how to access all of the features on the site. Our team of writers headed by acclaimed Grant expert Dr. Porter provides a monthly cover story that provides the newest information on grants and grant related topics. We also provide a quarterly news letter that provides in-depth information on current trends in government and private funding. As well as the latest financial advice on how to find and manage grant money. You will be able to search grants through multiple grant sources. You can search for Federal, State, and Private Grants you can also search for Scholarships. Another exclusive feature of our Grant Resource center is that you can enroll in the Grant A Day program where a Grant is given out daily. In three easy steps you can apply for the Grant a Day program and you will be eligible for it as long as you are a member of the Grant Resource Center. Here is the link to our testimonials site http://members.ravenmediainc.com/granttestimonials/ were you can read what some of our successful clients had to say about our program. Another feature we offer is our live one on one chat representatives. They are available to answer any questions you have along the way. All these features and more are designed to help you be successful in locating, applying for, and receiving a grant. The information that is offered through the Grant Resource Center website is more extensive than what other companies sell in coaching programs that cost a thousand dollars or more. So we feel that we are offering our clients the best value in the industry. We offer all this for a reasonable monthly fee of $39.95. Ordering our Grant Master CD also includes two fast action bonuses. The first fast action bonus is for Express Business Funding (EBF) which has a 14 day free trial. This program is designed to help customers through each step necessary to obtain a loan for a small business. This includes researching and putting together a business plan, presenting that plan to the SBA, filling out a loan application, and anything else that may be needed along the way. After the trial period, it is a reduced monthly membership fee of $7.95 because you are already a member of another of our programs. The second fast action bonus is a 21 day free trial for Network Agenda an affiliate company. That offers an online date book service that will allow you to keep track of your daily schedule and will even send you reminders to your email and or cell phone. After the 21 day free trial the service is $9.95 a month membership fee. We offer these trial periods to give our clients a chance to use our service and see the value of it for themselves before they are billed for it.

If you are another customer reading this and you can contact our customer service department at 800-479-0979 and they will be happy to assist you. If you've already tried our customer service department and feel like you weren't treated fairly please contact me ASAP and I will address your concern immediately. Please email me at ryanr@wskc.org or call us directly at 435-773-1795 and I would be happy to address your concerns ASAP.

Sincerely,
Customer Service Administrator
Sh
  15th of Oct, 2008
Agree Disagree 0 Votes
I went on-line to seek information about grants. I had no idea that I was even ordering anything. I received a CD for 2.29 that I did not want. I sent it back to the company that was posted on the CD cover and hope that it reaches the company to get my $2.29 back. I don't know how my account was accessed. I am on a fixed income and do not buy software of information I can get from the library. I work for the city of Norfolk, VA and can get information on how to search for grants. My boss does all the time for clients. I would like to write a statement for the company to put me on the no call list, no email list, and stay away from my account list. I am very very very angry right now. I am trying to pay my bills and I see money comming out of my account from a company I never heard of. What a ripp off indeed!!!11
Sh
  15th of Oct, 2008
Agree Disagree 0 Votes
How is the CD free if you have to take $2.29 from a person's account??? Can you answer that ?

Post your comment

Submit
     

Reply to

close
Send