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Grant Master CD / scam-charged me twice.

1 Batavia, NY, United States Review updated:
Contact information:
Phone: 585-766-1119

I was charged $7.95 and also $39.95 for the 2007 Grant Master Deluxe Edition marketed by Raven Media. I then incurred a $30 overdraft fee, for lack of funds, which I did not authorize. I am now going to follow up with the Attorney Generals Office, and file a complaint and take any action I can against them.

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  • Tr
      21st of Mar, 2008
    0 Votes
    Grant Master CD - Fraud Charges
    RAVEN MEDIA
    2620 S. Maryland Parkway #969
    Las Vegas
    Nevada
    United States
    https://grantmastercd.securepagehost.com/(S(fzh1dr24kqovuy22mx11se45))/Default.aspx?q=34004&e=bdrghtt0320

    Here is a copy of the Privacy Policy Just updated last friday


    Effective Date: 03/14/2008

    GrantMasterCD Privacy Policy

    Thank you for visiting the GrantMasterCD website located at www.GrantMasterCD.com (the "Site, " "GrantMasterCD, " "we, " "us"). GrantMasterCD has created this Privacy Statement and Policy ("Privacy Policy") so that you are aware of how we gather information and how that information is disseminated. We understand the importance that Internet users place on privacy, and we have designed our service with this in mind.

    Information

    This Privacy Policy applies to end-users that access the Site, and/or register for, or purchase, the products and/or services offered by and through the Site. The types of personally identifiable information that we collect at the Site, during registration and when you make a purchase may include, without limitation, any of the following: your name, street address, e-mail address, telephone number (home and work), date of birth and credit card information. In addition, we may request information about your use of, or interest in, the types of products and services offered by the third party sellers with whom we have partnered to offer you the products and services available at the Site.

    If you are a resident of the State of California and would like to opt-out from the disclosure of your personal information to any third-party for marketing purposes, please Click Here. Please be advised that where California residents opt-out from permitting their personal information to be shared, such individuals may still receive selected offers directly from us, in accordance with the law.

    IP Addresses

    We use your IP address to help diagnose problems with our server, to administer our Site and to prevent fraud. Your IP address is used to gather broad demographic information, as well as to offer you products and services.

    Cookies

    We use cookies to deliver content specific to your interests. Cookies are text files that we place in your computer's browser to store your preferences. Cookies do not personally identify you in any way.

    Contests and Surveys

    From time to time, we run contests on our Site. To participate in these contests we may ask for personal information including, but not limited to, your name, e-mail address, street address, telephone number (home and work), date of birth and credit card information.

    From time to time, we may conduct user surveys. Survey information will be used for the purposes of monitoring or improving our Site, products and/or services and to help us identify third-party offers that may be of interest to you.

    Sharing of Information

    GrantMasterCD uses the information described above to tailor our content and help our advertisers and third party marketers better understand the demographic profile of our Site's users. This is essential to keep the costs of our products and/or services reasonable. The personally identifiable information that you submit to GrantMasterCD remains your property, however, by submitting that information to GrantMasterCD you grant GrantMasterCD the right to use that information as set forth herein. We may use your personal information and/or transfer the personal information you supply on the Site to other third party businesses, subject to applicable state and federal law, for any legal purpose including, without limitation to: (a) bring selected retail opportunities and promotional offers to you via direct mail marketing, e-mail marketing, telemarketing and/or online banner advertising; (b) when necessary, to receive a product or service that you may have ordered from such third party while using the Site or when responding to offers provided by GrantMasterCD; (c) tracking compliance with our GrantMasterCD Website Terms and Conditions ("Terms and Conditions"); and (d) for validation, suppression, content improvement and feedback purposes. These third party businesses may include providers of direct marketing services and applications, including look up and reference, data enhancement, suppression and validation and e-mail marketing. We, or these third party businesses, may, from time to time, supplement the information we collect online with outside records (e.g., information from such third party businesses or other entities) to enhance our ability to serve you, to tailor our content to you and to offer you targeted advertising and other opportunities to purchase products or services that we believe may be of interest to you. By permitting GrantMasterCD to collect this information, you will be able to receive free information on products and services that may be of interest to you. We use contact information collected from our Site to send you information about us, to keep you informed of products and services that may be of interest to you, as well as to service your account with us should you place an order. In addition, you agree that we may contact you with updates and/or any other information that we may deem appropriate for you to receive in connection with your account and/or the Site.

    We also use this information to personalize your experience with GrantMasterCD. Contact information is also used to reach you, when necessary, regarding the use of our Site, products and/or services.

    By submitting your e-mail address at the Site, you agree to receive e-mail marketing from GrantMasterCD and our third party advertisers. GrantMasterCD, and our third party advertisers, may maintain separate e-mail lists for different purposes. If you wish to end your e-mail subscription to a particular list, you must follow the instructions contained in each e-mail correspondence that you receive from GrantMasterCD or the applicable third party advertiser to unsubscribe from that particular list. To unsubscribe from all GrantMasterCD e-mail lists, please click here or send a letter to RAVEN MEDIA, 2620 S. Maryland Parkway #969, Las Vegas, Nevada 89109, ATTN: Customer Service. We only send e-mail marketing to individuals that have agreed to receive e-mail from GrantMasterCD and to individuals that have otherwise agreed, on third party websites, to receive e-mail marketing from other companies, such as GrantMasterCD. GrantMasterCD does not send unsolicited commercial e-mail. As a result, certain statutes requiring particular formatting for unsolicited commercial e-mail may not be applicable to the commercial e-mail that is sent by GrantMasterCD. Notwithstanding the foregoing, we will not send you any e-mail marketing, or allow any third party to send you e-mail marketing, from which you cannot unsubscribe.

    You may choose to stop receiving future communications regarding products and services we may offer to you (see the "Opt-Out/Unsubscribe" section below), however we may be required to contact you thereafter regarding any order or purchase that you may make while on this Site.

    In addition, you agree that by submitting your e-mail address at the Site and/or registering for the products and/or service offered herein, such act constitutes a purchase, an inquiry and/or an application for purposes of the Amended Telemarketing Sales Rule, 16 CFR '310 et seq. (the "ATSR") and any applicable state and local do-not-call regulations. Notwithstanding that your telephone number may be listed on the Federal Trade Commission's Do-Not-Call List, or an applicable state do-not-call list, GrantMasterCD retains the right to contact you via telemarketing in accordance with the ATSR and the applicable state regulations. Moreover, by registering with, or requesting information from, a third party advertiser at or through the Site, such action shall constitute a purchase, an inquiry and/or an application with the respective third party advertiser for purposes of the ATSR and any applicable state and local do-not-call regulations and you may be contacted via e-mail, direct mail and/or telemarketing by such third party advertiser in accordance with the ATSR and the applicable state regulations.

    GrantMasterCD does not control, and is not responsible for, the practices of our advertisers or third party marketers.

    We will never disclose any credit card or other financial information to any third-party marketers or other non-governmental entity. Notwithstanding the foregoing, we may: (a) share the fact that we have credit card information on file for specific users of the Site but we will not share your specific credit card information with such third parties without your prior informed consent; (b) share your credit card information with consumer credit agencies; and (c) disclose your credit card information and/or financial information to third party processors for the sole purpose of effectuating transactions that you enter into at the Site. We may also disclose your personally identifiable and/or financial information: (a) to a governmental entity if so ordered by a court of law, to comply with the local, state and federal laws (b) where otherwise required by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law or comply with a legal process served on our Site; or (c) if we are sold or acquired.

    If payment is made for any of our products and/or services by check, and such payment is subsequently dishonored by the bank from where the check is drawn, GrantMasterCD reserves the right to resubmit the payment electronically either directly or through a third-party payment and/or collection service. You agree that you are responsible for any and all fees pertaining to a returned payment, regardless of the reason. The Returned Check Fee is currently US$25.00 for each occurrence, and will be added to your account. Any order not paid due to returned payments after a reasonable period of time will be considered fraudulent and will be turned over either for collection and/or subsequent prosecution.

    Site as an Agent

    Please be advised that in certain circumstances, we act as a limited agent for certain third party partners, including the actual third party provider of some of the products and/or services available at or through the Site. In these circumstances we will collect and send your personal information to the respective third party partner directly and you will be subject to the third party partner's privacy policy. To view the third party partner's privacy policy, please Click Here.

    Other Websites

    This Site, and/or the products and/or services offered herein, may contain links to other websites. GrantMasterCD does not endorse, nor are we responsible for the privacy practices or the content of such websites. The entities that advertise and/or place links at the Site including, but not limited to, these websites, are independent third parties and are not affiliated with us. Additionally, certain components of our products and/or services may be provided by partners. In these circumstances: (a) you will be redirected to the applicable third party partner's website after you have completed the applicable application page; (b) either we will collect and send your personal information to the third party partner, or such third party partner will itself collect your personal information, in connection with completing your purchase from such third party partner; and (c) your purchase will subject you to such third party partner's privacy policy.

    Third-Party Offers

    GrantMasterCD provides its' users with the opportunity to receive special offers, products and/or services from us and other third parties. By providing your information to us during any of the GrantMasterCD information collection processes, you are providing affirmative consent to receive offers that we feel may be of interest to you from third parties. Furthermore, if you indicate the desire to receive certain offers, products or services from a specific vendor during the applicable information collection process, your personally identifiable information that was provided during that GrantMasterCD information collection process will be shared with the applicable third party so that such third party may provide their product or service to you and so that you do not have to complete another information collection form to purchase or receive that product or service.

    Security

    All collected information is stored in a technically and physically secure environment. When our registration/application process prompts users to enter sensitive information (such as credit card information), and when we store and transmit such sensitive information, that information is encrypted and is protected with SSL encryption software. While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user information off-line. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information that you transmit to us, and you do so at your own risk. Once we receive your transmission, we make reasonable efforts to ensure its security on our systems. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job are granted access to personal information. Furthermore, access to this information is strictly limited, and not accessible to the public. Our employees are dedicated to ensuring the security and privacy of all user information. Employees not adhering to our firm policies are subject to disciplinary action.

    Please note that any attempt to breach the security of the network, our servers, databases or other hardware or software supporting this Site or other websites under the control of GrantMasterCD constitutes a crime punishable by law. We will turn over to authorities, any and all evidence relating to a potential breach of security or other abuse against the network, servers, databases or other such supporting equipment or software. In compliance with applicable federal and state laws, we shall notify you in the event that we learn of an information security breach with respect to your personal information. You will be notified via e-mail in the event of such a breach. Please be advised that notice may be delayed in order to address the needs of law enforcement, determine the scope of network damage, and to engage in remedial measures.

    Children's Guidelines

    We take special steps to safeguard the privacy of children. It is important for children to get permission from their parents before accessing or supplying any personal information to GrantMasterCD. We will never knowingly collect personally identifiable information from people under eighteen (18) years of age.

    Opt-Out/Unsubscribe

    To stop receiving future communications from us, please Click Here or send a letter to RAVEN MEDIA, 2620 S. Maryland Parkway #969, Las Vegas, Nevada 89109, ATTN: Customer Service.

    Changes in Privacy Policy

    GrantMasterCD reserves the right to change or update this privacy policy at any time by posting a notice on our Site that we are changing our privacy policy. If the manner in which we use personally identifiable information changes, GrantMasterCD will notify you by: (a) posting the changes as a start-up screen prior to your subsequent use of the products and/or service offered herein; (b) sending the modified policy to the users via email; (c) placing a link to the modified policy on the GrantMasterCD home page; or (d) by any other reasonable means acceptable under applicable state and federal law. You will have a choice as to whether or not we use your information in this different manner. At any time that you do not agree with the changes, you must opt out from receiving future communications from us (see the "Opt-Out/Unsubscribe" section above). Failure to opt out after notice of any such changes constitutes an affirmative acknowledgement and acceptance by you of the modified Privacy Policy.

    Contacting the Site

    Our "contact us" page contains e-mail links that allow you to contact us directly with any questions or comments that you may have. We read every message sent in and try to reply promptly to each one. This information is used to respond directly to your questions and comments.

    If you have any questions about this Privacy Policy or the practices of GrantMasterCD, please feel free to contact us at:

    RAVEN MEDIA, 2620 S. Maryland Parkway #969, Las Vegas, Nevada 89109, ATTN: Customer Service. PrivacyPolicy@ProductCustomerService.com




    Terms & Conditions:

    *******************You abide by the rules of Belize:***************************


    Raven Media
    Terms and Conditions

    Revised as of 07/13/06

    Bonus Material Terms and Termination.

    By purchasing this product, you agree to adhere to the termination agreement as outlined on the order page, confirmation of order page, and confirmation email, which is that you, the buyer, are not entitled to a refund of the upfront cost of any shipping and handling that may or may not have been charged to you for delivery of said product. Furthermore, any free trials that may or may not be offered with this product are only free during the said allotted time of the free trial period as outlined within the product sales page, confirmation of order page, and confirmation email. If you have not cancelled the free bonus within the free trial period (if offered on product purchasing), you are agreeing to purchase the bonus material and/or service at a monthly reoccurring cost. This can be cancelled at anytime simply by calling the customer service number provided in the confirmation email and stating your desire to cancel said bonus material. However, in order to not be charged any future reoccurring cost, please give ample time (2 business days) to be cancelled out of any reoccurring billing system before the next scheduled charge to your account (this does not apply during any trial period). Not cancelling trial programs constitutes authorization, by you, the buyer, for any charges (as outlined) for the associated bonus service until your request to cancel has been received by our customer service staff. By not cancelling the bonus program during the trial period or prior to two days before a scheduled billing cycle, you agree that any reoccurring charges billed to you will be non-refundable.

    Customer Remedy

    Our company's entire liability, and the purchaser's exclusive remedy, shall be a refund of the price paid or replacement of our products, at our option. We limit replacement to thirty days.

    There shall be No Warranties express or implied.

    ALL WEB SITES, PRODUCTS AND SERVICES ARE PROVIDED, AS IS, WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. OUR COMPANY DOES NOT WARRANT, GUARANTEE, OR MAKE ANY REPRESENTATIONS REGARDING THE USE, OR THE RESULTS OF THE USE, OF THE WEB SITES, PRODUCTS, SERVICES OR WRITTEN MATERIALS IN THE TERMS OF CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE WEB SITES, PRODUCTS AND SERVICES ARE ASSUMED BY YOU. IF THE WEB SITES, PRODUCTS, SERVICES OR WRITTEN MATERIALS HAVE CAUSED DAMAGE OR HARM IN ANY WAY, YOU, AND NOT OUR COMPANY, ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION.

    THIS IS THE ONLY WARRANT OF ANY KIND, EITHER EXPRESS OR IMPLIED, THAT IS MADE BY OUR COMPANY. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY OUR COMPANY SHALL CREATE A WARRANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY, AND YOU MAY NOT RELY ON SUCH INFORMATION OR ADVICE TO DO SO UNLESS EXPRESSLY STATED HEREIN.

    Limitation & Exclusion of Liability

    These warranties exclude all incidental or consequential damages. Our company, and its suppliers, will not be liable for any damages whatsoever, including without limitation, damages for loss of business profits, business interruption, loss of business information, or other pecuniary loss. Some states do not allow the exclusion or limitation of liability, so the above limitations may not apply to you.

    ************************Legal Forum, Choice of Laws & Official Language**************************

    This offering is a contract between you the buyer and our business, the seller. The seller is located in Belize City, Belize and by doing business with us you agree that this offering is made from Belize City, Belize and shall be governed by the laws of Belize ... By electing to participate in this offer, you are entering into a contract.

    This Agreement shall be governed by and construed in accordance with the laws of Belize, without regard to its conflict of laws rules. Any legal action arising out of this Agreement shall be litigated and enforced under the laws of Belize. In addition, you agree to submit to the jurisdiction of the courts of Belize, and that any legal action pursued by you shall be within the exclusive jurisdiction of the courts Belize in Belize City, Belize.

    The terms constituting this offering are set forth in writing on this Web site. You hereby agree to submit to the jurisdiction located in Belize City, Belize to resolve any disputes or litigation hereunder. Whether or not you choose to print this offering, containing the terms and conditions as described herein, you agree that this contract constitutes a writing.

    This agreement is being written in English, which is to be the official language of the contract's text and interpretation. If you do not agree with the above terms and conditions, you have the option to not participate in this offer.

    Copyrights

    Ravan Media and/or associated third parties hold the rights to this Web site and all products, materials and/or services related thereto, and all other information, such as copyrighted material, trademarks, intellectual property, work product and other proprietary information. You may not modify, publish, transmit, participate in the transfer or sale of, create derivative works of, and on in any way exploit, in whole or in part, any Proprietary or other Material.

    Purchasing Agreement

    By purchasing this product you agree to all the terms and agreements for payment and delivery as outlined on the product and order page, confirmation of order page, and confirmation email.

    Assignment of rights

    By providing any personal information, you agree and are giving permission that Raven Media, its associates, sponsors and co-sponsors of this offer may contact you by means of telephone, e-mail or other sources of marketing, even if your number is found on a do not call registry or listed on an opt out list pursuant to the CAN-SPAM Act.

    License

    All images, text, contents, products and scripts are licensed and never sold, unless otherwise stated. Reproduction is prohibited. You may not use, copy, emulate, clone, rent, lease, sell, modify, decompile, disassemble, otherwise reverse engineer, or transfer the licensed program, or product, or service, or any subset of the licensed program, product or service, without express written consent from Raven Media. Any such unauthorized use shall result in immediate and automatic termination of this license and may result in criminal and/or civil prosecution.
    Our company reserves all rights not expressly granted here.

    Copyright ©2006 Raven Media All Rights Reserved

  • Ry
      24th of Mar, 2008
    0 Votes

    This CD based Grant Program is designed to help customers Locate Grants, Find Grant Applications, Write Grant Proposals, and assist them with anything else that may be needed in the process of obtaining grant funding. The CD offers the ability to search for grants by keyword(s), in up to 5 simultaneous categories. This program is supplemented by a member's site, This site offers access to live chat support for assistance with any part of the application and proposal process or questions pertaining to the CD or the member's site. Also access to one of the largest grant data bases you can find anywhere. Where you can find both government and private grantors, the private foundation grants are ones you will not find with many grant information companies. It offers information from Dr. Porter who is a licensed and certified grant writer. The information that is offered through our members website is more extensive than what other companies sell in coaching programs that cost thousands of dollars. So we feel that we are offering our clients the best value in the industry. If you do decide that our members site will be useful for you in the future you can call customer service and reactivate your account. It also includes to fast action bonuses. The first fast action bonus is for Express Business Funding (EBF) is a 14 day free trial. This program is designed to help customers through each step necessary to obtain a loan for a small business. This includes researching and putting together a business plan, presenting that plan to the SBA, filling out a loan application, and anything else that may be needed along the way. After the trial it is a reduced monthly membership fee of $7.95 as you are already a member of another of our programs. The second fast action bonus is a 21 day free trial for Network Agenda an affiliate company that offers an online date book that will allow you to keep track of your daily schedule and will even send you reminders to your cell phone. We offer the trial periods to give our clients a chance to use the service and see the value of it for themselves before they are billed for it.
    If you are another customer reading this and you can contact our customer service department at (866) 396-5694 Monday thru Friday 9am to 9pm Eastern Standard Time and they will be happy to assist you. If you've already tried our customer service department and feel like you weren't treated fairly please contact me ASAP and I will address your concern immediately. Please email me at ryanr@wskc.org or call me directly at 435-773-1795 and I would be happy to address your concerns ASAP.

    Sincerely,
    Ryan R.

  • Da
      31st of Mar, 2008
    0 Votes
    Grant Master CD - charge to credit card
    BSM/Grant Search Asst
    Nevada
    United States
    Phone: 1-866-370-7270

    I also was charged for a product I did not receive. After calling the customer service number and answering every question the same way... I want a credit to my account, I do not want your product... Mr. Man in India gave me a confirmation code for a refund. He was completely cordial. We'll see how long it takes, and if I receive my refund.

  • Na
      6th of May, 2008
    0 Votes
    Grant Master CD - Cancelled Services. Unauthorized charge of $1.29
    Texas
    United States
    Phone: 214-632-9749

    I cancelled all services connected with Grant Master CD and now I am being charged $1.29 on my debit from Bill Check Waus Kirkland US. I did not authorize that charge or any future charges. This company deserves to be investigated and have criminal charges brought against them.

  • To
      6th of May, 2008
    0 Votes

    Grant Master is in no way affiliated with Bill Check Waus Kirkland US and there is absolutely no reason for Grant Master to be the title of this complaint. Your account and all charges associated with your Grant Master program were cancelled when you called customer service and requested to cancel.

    If you are another customer reading this and you can contact our customer service department at (866) 396-5694 Monday thru Friday 9am to 9pm Eastern Standard Time and they will be happy to assist you. If you've already tried our customer service department and feel like you weren't treated fairly please contact me ASAP and I will address your concern immediately. Please email me at ryanr@wskc.org or call me directly at 435-773-1795 and I would be happy to address your concerns ASAP.

    Sincerely,
    Ryan R.

  • Ta
      11th of Jun, 2008
    0 Votes
    Grant Master CD - Unauthorized charges
    Grant Master CD
    420 N Dean Road Apt 11-E
    Auburn
    Alabama
    United States
    Phone: 3347038464

    My Name is Lisa. I wanted to complaint about the service I have receive from Grant Master. I was sure that online process was safe and secure until I gave grant master my trust. Grant Master website is not user friendly. It is hard to even figure out how to apply to a federal grant. I wanted to start my own business. I have not received any software or anything from grant master and I am already starting to see charges of 39.95 on my bank account. How are these guys going to charge me and I have not receive any type of calls about my cd to assure that I am really going to receive anything. I saw that you have to cancel before 7 days and it has already been seven days and I have not receive anything not even and freaking email that they said I would receive so that "I CAN LOGIN TO GET GREAT OFFERS AND ASSISTANCE" I has a bunch of lies. Then when you call to get some information on the issue they people that have answer the phone don't even know how to assist all they can do is argue about the situation. I can understand If i was charge maybe $4.00 or something but this is $40 for a service that I have not receive. I feel like I was just putting my credit card information and trust into people would do not help. I have posed on my website the service under "Do Not Do Business" with these people because of the service you receive. But don't have to worry about me doing business with these people are anyone ASSOCIATED with this government. This experience will make me sit there and read terms and conditions all day. Maybe even call to get someone there to read them. I should not have to wait my time and money on the internet and making calls just to use your service. Already had to pay for a cd that I have not receive. I wish that this business will be review and possibly shut down because of it non-user friendly website and misleading terms and conditions.

  • Ry
      12th of Jun, 2008
    0 Votes

    Dear Talisa,

    You placed your order for our Grant Master CD on 6/2/08 and it takes 10 to 14 days to arrive, it has only been 10 days. Secondly you were sent a Thank you email directly after you purchased the CD. (I have not recieve anything not even and freaking email that they said I would recieve so that "I CAN LOGIN TO GET GREAT OFFERS AND ASSISTANCE" I has a bunch of lies. ) The email was sent 06/02/08 21:39:54 and you opened the email 8 minutes later 06/02/2008 21:47:22. Our data base shows that you did log into our members web-site and set up a unique password “$40 for a service that I have not receive”. So you did receive the service for which you were charged for. The 7 day trial period is for you to have a chance to use the service that we offer to determine if it is a service that will benefit you. The trial is not for the Grant Master CD the CD is free and yours to keep whether or not you cancel your trial membership. The Trial membership and additional charges are not hidden in the long terms and conditions. They are list in the first paragraph in the terms and conditions and it refers you to read the Terms and Disclosures on the sales page.

    Here is information you should have read when you signed up for the program on the internet.

    This is the first paragraph of the Term & Conditions, the link for the terms is on every page of the sales site that you ordered from.

    Bonus Material Terms and Termination.
    By purchasing this product, you agree to adhere to the termination agreement as outlined on the order page, confirmation of order page, and confirmation email, which is that you, the buyer, are not entitled to a refund of the upfront cost of any shipping and handling that may or may not have been charged to you for delivery of said product. Furthermore, any free trials that may or may not be offered with this product are only free during the said allotted time of the free trial period as outlined within the product sales page, confirmation of order page. If you have not cancelled the free bonus within the free trial period (if offered on product purchasing), you are agreeing to purchase the bonus material and/or service at a monthly reoccurring cost. This can be cancelled at anytime simply by calling the customer service number provided in the confirmation email and stating your desire to cancel said bonus material. However, in order to not be charged any future reoccurring cost, please give ample time (2 business days) to be cancelled out of any reoccurring billing system before the next scheduled charge to your account (this does not apply during any trial period). Not cancelling trial programs constitutes authorization, by you, the buyer, for any charges (as outlined) for the associated bonus service until your request to cancel has been received by our customer service staff. By not cancelling the bonus program during the trial period or prior to two days before a scheduled billing cycle, you agree that any reoccurring charges billed to you will be non-refundable.

    Here are the Terms and Disclosures that is directly below or above ( depending on the site you order from) the "Ship My Kit" Button. Also the first paragraph of the Term & Condition refers you to Terms and Disclosures on the sales page.

    Terms and Disclosures.
    Terms and Disclosures. By clicking "Submit", I am ordering the Grant Master CD™ and trial membership for $1.29 for Shipping and $1.00 for Handling/Insurance, after the 7 day trial I will be charged $39.95 a month thereafter if I do not cancel. I also agree to the 14 day and 21 day bonus trials to Express Business Funding™ and Network Agenda™ for $7.95 a month and $9.95 a month thereafter, should I choose not to cancel. I have read and agree to the Privacy Policy & Terms & Conditions. Charges will appear on credit/debit statements as "Easgrant1". For questions, call 800-479-0979.

    The Information on our Grant Master CD is general information that you can find for free on the internet. We have gathered the information and put it on an easy to access and navigate CD for your PC. This saves our clients the time and let’s face it frustration of having to search out this information on their own. That is why our Grant Master CD is free and you only pay $2.29 for the Shipping and Handling. Along with the Grant Master CD you receive a 7 day free trial to our Grant Resource center. This is our members website were you will be able to learn the entire process on how to write and submit a grant proposal. It is easy to start utilizing the Grant Resource Center by simply watching the tutorial videos that explain how to access all of the features on the site. Our team of writers headed by acclaimed Grant expert Dr. Porter provides a monthly cover story that provides the newest information on grants and grant related topics. We also provide a quarterly news letter that provides in-depth information on current trends in government and private funding. As well as the latest financial advice on how to find and manage grant money. You will be able to search grants through multiple grant sources. You can search for Federal, State, and Private Grants you can also search for Scholarships. Another exclusive feature of our Grant Resource center is that you can enroll in the Grant A Day program where a Grant is given out daily. In three easy steps you can apply for the Grant a Day program and you will be eligible for it as long as you are a member of the Grant Resource center. Here is the link to our testimonials site http://members.ravenmediainc.com/granttestimonials/ were you can read what some of our successful clients had to say about our program. Another feature we offer is our live one on one chat representatives. They are available to answer any questions you have along the way. All these features and more are designed to help you be successful in locating, applying for, and receiving a grant. The information that is offered through the Grant Resource Center website is more extensive than what other companies sell in coaching programs that cost a thousand dollars or more. So we feel that we are offering our clients the best value in the industry. We offer all this for a reasonable monthly fee of $39.95. Ordering our Grant Master CD also includes two fast action bonuses. The first fast action bonus is for Express Business Funding (EBF) which has a 14 day free trial. This program is designed to help customers through each step necessary to obtain a loan for a small business. This includes researching and putting together a business plan, presenting that plan to the SBA, filling out a loan application, and anything else that may be needed along the way. After the trial period, it is a reduced monthly membership fee of $7.95 because you are already a member of another of our programs. The second fast action bonus is a 21 day free trial for Network Agenda an affiliate company. That offers an online date book service that will allow you to keep track of your daily schedule and will even send you reminders to your email and or cell phone. After the 21 day free trial the service is $9.95 a month membership fee. We offer these trial periods to give our clients a chance to use our service and see the value of it for themselves before they are billed for it.

    If you are another customer reading this and you can contact our customer service department at (866) 396-5694 Monday thru Friday 9am to 9pm Eastern Standard Time and they will be happy to assist you. If you've already tried our customer service department and feel like you weren't treated fairly please contact me ASAP and I will address your concern immediately. Please email me at ryanr@wskc.org or call me directly at 435-773-1795 and I would be happy to address your concerns ASAP.

    Sincerely,
    Ryan R.

  • Cu
      6th of Jul, 2008
    0 Votes

    I am writing on my lack of knowledge about your grant master program, I asked you to refund my money that you received a couple weeks ago .You kindly sent it back to my account, I really appreciated that. You see I didn't received my cd until the seven days were up, and I was worried you were runnig off with my money. A couple days before that someone took my debit card numbers and took money in my checking. Now do you understand that realy scared me I live off my S.S.Disabilty and every penny I need very much. Both of us meaning my wife and I need our money we both have had back surgery, we don't get around this mobile home dosen't give us much room for walkers, wheeled chairs. We need you to help us e-mail me at curtis.lajiness@sbcglobal.net or crtslajiness@yahoo.com Please help us. I ask for your forgiveness on how I acted. I do have your cd now, will the username and password stiil work?

    Thank You
    Curtis Lajiness

  • Ed
      19th of Jul, 2008
    0 Votes

    They told me that all i would have to pay is 3.85
    for the cd and if iwould try thy internet service that would be 49.95 I TOLD HIM NO CAUSE I COULD NOT AFFORD it, and they still are charging me 49.95 on my debit card. how do i get my monet back. for this month july- 02-08.

  • Sh
      30th of Jul, 2008
    0 Votes

    I was ripped off as well, it does not matter what web site you order from, I read that it was 1.oo and there was no other price, FREE shipping and and handling! this is a Huge scam! I was charged 1.00then 1.29 day later then 39.95 and there was NO slection of delivery method for download, terms and conditions saying you would have to cancel none of that was on the page I visited.

  • Cr
      6th of Aug, 2008
    0 Votes

    This was a complete rip off. I ordered the Grant Master and they not only charged me @39.95 per month, but they also charged me $7.95 and a $9.95 charged from a company associated with them namedBusiness Fund. They charged me twice during the month of July totalling over $90.
    I called a customer service number to investigate the matter and I was informed there was a contract that I didn't even know existed. I was given confirmation numbers and told that I would be reimbursed...we will see.

  • Da
      9th of Aug, 2008
    0 Votes
    Grant Master CD - No site for personal home improvement
    Grant Master CD
    141 Oxford Rd
    New Hartford
    New York
    United States
    Phone: 315 797-3201

    I'm in extreme need of home improvement. I can't locate any sites for my personal needs. I can't afford to pay for this service with no results. I'd like a refund if possible. I had someone check the cd to make sure I wasn't missing something.

    Thank you,
    Darlene Ludwikowski.

  • Ry
      11th of Aug, 2008
    0 Votes

    For customer service you may call 800-479-0979 and they'll be happy to assist you.
    The Information on our Grant Master CD is general information that you can find for free on the internet. We have gathered the information and put it on an easy to access and navigate CD for your PC. This saves our clients the time and let’s face it frustration of having to search out this information on their own. That is why our Grant Master CD is free and you only pay $2.29 for the Shipping and Handling. Along with the Grant Master CD you receive a 7 day free trial to our Grant Resource Center. This is our members website were you will be able to learn the entire process on how to write and submit a grant proposal. It is easy to start utilizing the Grant Resource Center by simply watching the tutorial videos that explain how to access all of the features on the site. Our team of writers headed by acclaimed Grant expert Dr. Porter provides a monthly cover story that provides the newest information on grants and grant related topics. We also provide a quarterly news letter that provides in-depth information on current trends in government and private funding. As well as the latest financial advice on how to find and manage grant money. You will be able to search grants through multiple grant sources. You can search for Federal, State, and Private Grants you can also search for Scholarships. Another exclusive feature of our Grant Resource center is that you can enroll in the Grant A Day program where a Grant is given out daily. In three easy steps you can apply for the Grant a Day program and you will be eligible for it as long as you are a member of the Grant Resource Center. Here is the link to our testimonials site http://members.ravenmediainc.com/granttestimonials/ were you can read what some of our successful clients had to say about our program. Another feature we offer is our live one on one chat representatives. They are available to answer any questions you have along the way. All these features and more are designed to help you be successful in locating, applying for, and receiving a grant. The information that is offered through the Grant Resource Center website is more extensive than what other companies sell in coaching programs that cost a thousand dollars or more. So we feel that we are offering our clients the best value in the industry. We offer all this for a reasonable monthly fee of $39.95. Ordering our Grant Master CD also includes two fast action bonuses. The first fast action bonus is for Express Business Funding (EBF) which has a 14 day free trial. This program is designed to help customers through each step necessary to obtain a loan for a small business. This includes researching and putting together a business plan, presenting that plan to the SBA, filling out a loan application, and anything else that may be needed along the way. After the trial period, it is a reduced monthly membership fee of $7.95 because you are already a member of another of our programs. The second fast action bonus is a 21 day free trial for Network Agenda an affiliate company. That offers an online date book service that will allow you to keep track of your daily schedule and will even send you reminders to your email and or cell phone. After the 21 day free trial the service is $9.95 a month membership fee. We offer these trial periods to give our clients a chance to use our service and see the value of it for themselves before they are billed for it.

    If you are another customer reading this and you can contact our customer service department at 800-479-0979 and they will be happy to assist you. If you've already tried our customer service department and feel like you weren't treated fairly please contact me ASAP and I will address your concern immediately. Please email me at ryanr@wskc.org or call me directly at 435-773-1795 and I would be happy to address your concerns ASAP.

    Sincerely,
    Ryan R.

  • Re
      24th of Aug, 2008
    0 Votes

    MR RYAN ; HAVE READ YOUR DOUBLE TALK TO THE VICTIMS YOU HAVE SCAMMED. YOU ARE AS GOOD AS THOSE UK AND NIGERIAN SCAMMERS . MAY NOT BE TO THE SAME DEGREE AS FAR AS AMOUNTS, BUT THE PEOPLE WHO TRY TO ORDER BOUGUS, WORTHLESS CD, S ARE AS MYSELF IN A DESPERT SITUATION AND FALL PRAY TO PEOPLE LIKE YOU. I TRULY THINK YOUR DAYS AS AN INTERNET SCAMMER IS COMMING TO AN END. MAY GOD HAVE MERCY ON YOUR SOUL. REV LAWRENCE BROOKS

  • Ro
      30th of Aug, 2008
    0 Votes

    Like the complaintant, I failed to read the "Terms" section, yet my CD came promptly. I too called to cancell the automatic monthly billing withdrawals, to date I have been billed twice. I have, twice, in the last several days communicated via your Contact web page (ticket number 0808300901-105, sorry, 2nd number is on a different computer). I am now going to mail a stop payment request to the only address I can find:
    2008 Grant Every Day
    Grant Master CD
    5428 Rainbow Drive, Ste 220
    Las Vegas, NV 90210

    I understand that your business practice is legal, though subjectively perceived as deceptive and wrong.
    I understand that I am not due a refund.
    The following action I require from you, Immediatly cease and desist in making electronic withdrawals from my bank /debit/Visa Card account. Today's date 30 August 2008, Time: 11:51 cst.

    I do wish you would provide all neccessary contact information within your Terms section thereby reducing everyones frustration.

    Thank You

  • Wa
      1st of Sep, 2008
    0 Votes

    I also sign up for a trial period then I took my name off because it did not benefit me at all but every month they keep taking money out of my account how do I stop them from doing it my account also was over draft twice because of this please allow them to remove me from they list I did not like nothing about this product. please stop them from taking money from my account/,

  • Dr
      6th of Oct, 2008
    0 Votes
    Grant Master CD - withdrew funds
    Grant Master
    2620 S Maryland Pkwy
    Las Vegas
    Nevada
    United States
    Phone: 18005462919
    yourgrantmaster.com

    through email offered free cd on govt grant info and required shipping cost only of 2.99 So far they have charged my bank, 3.50 and 39.99. I did not authorize any of this.

  • Ph
      22nd of Nov, 2008
    0 Votes
    Grant Master CD - HAVE NOT RECEIVED WISH TO CANCEL BEFORE MY TIME IS UP NO ONE ANSWERS FOR ME TO CANCEL
    GRANT RESOURCE CENTER
    99RIVERSIDE LANE
    RIVERSIDE 06878
    Connecticut
    United States
    Phone: 203 253 7543
    SECURESITEORDERS.COM

    I HAVE NOT RECIEVED MY PACKET AND I WISH TO STOP PAYMENT FOR FUTURE CHARGE OF 39.95 NOW MYORDER NUMBER IS 15360138

  • Ry
      26th of Nov, 2008
    0 Votes

    I apologize for any misunderstanding regarding the services you've been receiving from our company. There are no commitments with the free product. However, there is a bonus free trial period to membership websites that accompanies the free CD and we do our best to disclose this as it is stated 4 times throughout the ordering process - on the sales page, the order page, the confirmation, it is then also explained in the 1st paragraph of the Terms and Conditions of the offer. We offer the trial periods to give our clients a chance to use the service and see the value of it for themselves before they are billed for it. The trial periods are free for 7-30 days from the order date depending on which bonuses apply. We would not have charged you had you called customer service and canceled during the trial period. It is not our desire to bill clients who do not want the membership after the free trial offer. That is why we have the Terms and Disclosures posted on the sales site directly above or below the "Ship My Kit" Button depending on the site you order from.

    Here are the Terms and Disclosures that are located directly below or above (depending on the site you order from) the "Ship My Kit" Button. Also the first paragraph of the Term & Condition refers you to Terms and Disclosures on the sales page.

    For your security, all transactions on this site are protected with Secure Sockets Layer encryption. By clicking “Ship My CD”, I am ordering the Grant Master CD™ and trial membership for $2.29 S&H, after the seven day trial I will be charged $39.95 a month thereafter if I do not cancel. I also agree to the fourteen day and twenty-one day bonus trials to Express Business Funding™ and Network Agenda™ for $7.95 a month and $9.95 a month thereafter, should I choose not to cancel. I have read and agree to the Privacy Policy / Terms and Conditions. Charges will appear on credit/debit statements as “GRANTSEARCHASST”. For questions, call 800-479-0979.

    For customer service you may call 800-479-0979 and they'll be happy to assist you.

    The Information on our Grant Master CD is general information that you can find for free on the internet. We have gathered the information and put it on an easy to access and navigate CD for your PC. This saves our clients the time and let’s face it frustration of having to search out this information on their own. That is why our Grant Master CD is free and you only pay $2.29 for the Shipping and Handling. Along with the Grant Master CD you receive a 7 day free trial to our Grant Resource Center. This is our members website were you will be able to learn the entire process on how to write and submit a grant proposal. It is easy to start utilizing the Grant Resource Center by simply watching the tutorial videos that explain how to access all of the features on the site. Our team of writers headed by acclaimed Grant expert Dr. Porter provides a monthly cover story that provides the newest information on grants and grant related topics. We also provide a quarterly news letter that provides in-depth information on current trends in government and private funding. As well as the latest financial advice on how to find and manage grant money. You will be able to search grants through multiple grant sources. You can search for Federal, State, and Private Grants you can also search for Scholarships. Another exclusive feature of our Grant Resource center is that you can enroll in the Grant A Day program where a Grant is given out daily. In three easy steps you can apply for the Grant a Day program and you will be eligible for it as long as you are a member of the Grant Resource Center. Here is the link to our testimonials site http://members.ravenmediainc.com/granttestimonials/ were you can read what some of our successful clients had to say about our program. Another feature we offer is our live one on one chat representatives. They are available to answer any questions you have along the way. All these features and more are designed to help you be successful in locating, applying for, and receiving a grant. The information that is offered through the Grant Resource Center website is more extensive than what other companies sell in coaching programs that cost a thousand dollars or more. So we feel that we are offering our clients the best value in the industry. We offer all this for a reasonable monthly fee of $39.95. Ordering our Grant Master CD also includes two fast action bonuses. The first fast action bonus is for Express Business Funding (EBF) which has a 14 day free trial. This program is designed to help customers through each step necessary to obtain a loan for a small business. This includes researching and putting together a business plan, presenting that plan to the SBA, filling out a loan application, and anything else that may be needed along the way. After the trial period, it is a reduced monthly membership fee of $7.95 because you are already a member of another of our programs. The second fast action bonus is a 21 day free trial for Network Agenda an affiliate company. That offers an online date book service that will allow you to keep track of your daily schedule and will even send you reminders to your email and or cell phone. After the 21 day free trial the service is $9.95 a month membership fee. We offer these trial periods to give our clients a chance to use our service and see the value of it for themselves before they are billed for it.

    If you are another customer reading this and you can contact our customer service department at 800-479-0979 and they will be happy to assist you. If you've already tried our customer service department and feel like you weren't treated fairly please contact me ASAP and I will address your concern immediately. Please email me at ryanr@wskc.org or call us directly at 435-773-1795 and I would be happy to address your concerns ASAP.

    Sincerely,
    Customer Service Administrator

  • Ch
      4th of Dec, 2008
    0 Votes
    Grant Master CD - Unauthorized billing of my credit card for services never used
    Network
    8557 Zinfandel Dr.
    Windsor
    California
    United States
    Phone: 707-322-1567
    fabfaces4u.com

    I ordered a FREE Grant Master CD which I was billed $1.97 for the shipping costs. I was informed that I had access to the information for an introductory 60 days and I cancelled it way before that and never used it afterward. I now find that a company called Network Access has been billing my card since. 15 payments!!! I never authorized. I never opened their confirmation email and never authorized these charges. My card has been in a drawer on auto-pay and not been used. Needless to say I was shocked to find these charges had put my card overlimit and I suffered large fees and credit score headaches. I had no idea what NA whatever was and thought it was an accidental death policy or something. I am furious and they said they would refund 5 out of 15 unauthorized charges. This is fraud and they should be put out of business for illegal use of credit card information.

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