Do not touch Grant Management with anybody else's barge pole let alone your own. Promises of a clean property before moving in day - did not happen, the filth was incredible. Windows that did not open, damp that smelt, rooms legally too small to let, telephone calls not returned. Nobody accountable, unprofessional I could go on. The most distressing year of my life. Ist year student daughter found herself trapped into a "one off" offer from the uni and GRM, take it or leave it, with the promise of all issues to be sorted before she moved in. Grant management failed on all counts and funnily enough did nothing until a council inspection. Which then highlighted the fact that the room let to my daughter was not big enough to be a wardrobe let alone a bedroom. Now they want to keep some of the deposit to clean a property that was cleaner when left than when entered. There are far too many good honest agents about to not use Grant Management. Thankfully we found one!