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The good, the bad, and the ugly - discover what customers are saying about Grant Help Order

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10:48 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Grant Help Order charged after i cancelled 5 times

I sent for the grant help order for 3.95 you charged me 75.95 after i cancelled it on your web site and by phone i called the better business bureau they said you are scam and they are working to shut you down my bank is also working on this I was also charged 29.95 for internet protection that i never ordered i have called at least 10 times and they say it is canccelled and the money will be put back in my account but they have not done anything. I am going to get you crooks shut down no matter how long it take's and if i have to call a lawyer put my money back in my account Lawrence Ahern 26 Ensign ave Mechanicville, NY 12118cancalation no. [protected] that was for the 29.95 you took out for no reason I am calling my bank right now my wife is a manager for 20 years you will give me my money back

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fnpadre1023
, US
May 19, 2009 1:46 am EDT

Trying to opt out of this SCAM as fast as I can. I wanted the 3.95 CD but couldn't cancel before the trial was over. I want to know from others...does putting your email into the http://granthelporder.com site work? Have they stopped billing yet? I'm ok with waiting to get my money back, but just stop charging me in the meantime!

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scittcdy
Rapid City, US
May 11, 2009 4:32 pm EDT

I ordered a free cd about Governemnt Grants and they charged me 14.95. Then I found a charge for 70.00. I did not authorize this $70.00. I want my money back, and this scam stopped. Thank you Shawna Scott. scottshawna@ymail.com

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MBurns
Las Vegas, US
Mar 26, 2009 4:22 pm EDT

I ordered a "free" grant CD and I noticed the next month that $74.95 and been withdrawn from my account without my permission. And two charges for $29.95 each for a grant newspaper is pending withdrawal from my account - again without my permission !
I want my money refunded to me.

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Brett
Anchorage, US
Mar 20, 2009 6:57 pm EDT

After about ten days i recieved the cd, but was also charged 74.95 . this was an unathorized charge, I got suckered.Try charging on my card again, seen how its canceled. I hope you people feel good about what you are doing, ripping off people. I hope u get caught by the right person.

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Carme70
29 NANCY DR, US
Mar 19, 2009 3:33 pm EDT

I was interested in information for $3.95. I then was charged for $74.95 and hadn't recvd anything until 13 days later. I have returned the product but have now been charged $29.95 for something else.
When I recvd. the first charge I called my credit company & was given a phone # to call. No one answere . You omly contact a recording and no way to speak to anyone.

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saddened
des moines, US
Mar 12, 2009 4:17 pm EDT

This is a scam. Beware they charged my credit card 74.95 then 2 days later charged it 29.95. Plus I never received anything, no CD, email. They don't even respond from their website. I hope we can get our money back somehow. If anyone knows how please post it. I filed a complaint on the FTC Bureau of Consumers.

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akito2105
Dearborn Heights, US
Mar 10, 2009 3:49 pm EDT

I Order the free grant help kit and was suppose to only pay the $3.95 s/h fee. But i order the kit in the beginning of febuary and they helped themselfs to another $74.95 out of my account. Not only that i just recieved the cd today on 3/10/09. this company is a scam just to get some extra money out of you. everytime i call there number [protected] all i get is a busy signal. once again do not order from them

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rowlandrosemary
Millersburg, US
Mar 30, 2009 8:25 pm EDT

There was to much taken off the debt card that wasn't authorized

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charge
, US
Mar 25, 2009 8:28 pm EDT

WAS CHARGE 74.95 FOR SOMETHING 3.95

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arsenia
Honolulu, US
Apr 23, 2009 11:22 pm EDT

I order this cd from Grant Help Order thinking that this would help me with government grants. The company indicated that it was free and I have to pay only for the $1.93 postage but 7 days later they charge me on my credit card the amount of $74.95. I tried to call their number [protected] but there is no answer. This compnay has already run with my money! Is there any government agency who can help the victimsof this company? This company must be stopped!

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7:57 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Grant Help Order Unable to cancel 7 day trial period

I was willing to pay the $3.95 for the CD and review their product. After 3 days and I did not receive the CD, I tried to call the number [protected]) to cancel my trial period and received no response. I than entered my E-Mail address on the on-line contact site to cancel my trial period, but never did receive a confirmation. So, I tried for a week until I noticed the $74.95 charge on my credit card. I than went back to the web site and tried to cancel it again and did received an E-Mail that stated "Membership # 1318365 was previously canceled. Your membership is still active until the end of the billing cycle or trial period. There will be no additional charges. We wish you all the best in your grant search.”

I call my Credit Union (the credit card company) and they told me that this was not fraud and there was nothing they could do for me. I research the definition of fraud and this fits the definition. So, I'm getting... from my Credit Union and Grant Help Order, which had on their web site a number of organizations with misleading comments and this is FRAUD.

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ARKIE J PADILLA
PHILADELPHIA, US
Apr 25, 2009 9:08 pm EDT

This firm was selling CD about president Obama stimulis grant. I was only suppose to be charged $3.95 for shipping and handling. But, they also charged my credit card in the amount of $74.95 on two occasions. I reached a female from this firm in late February or early march and she informed me that the $74.95 will be refunded in five days. I waited 30 days and no refund. I received another credit card statement and this company billed me another charge for $74.95 i disputed this problem with my credit card firm and i about to do same with federal trade omission.

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Matt Alex
Anacortes, US
Mar 22, 2009 8:43 pm EDT

Around the middle of February I had several (6 or 7) charges billed to my debit MasterCard. 3 of the 4 companies that I contacted immediately refunded my money. This particualr company proved to be a little more difficult to contact. I tracked them to the island of Nevis in the West Indies and got no further. Today I just received an envelope from them with this Cheyenne, WY return address. I have NO idea what is in here. Its about the size of a CD. I've asked USDirectExpress who sponsors my MasterCard to investigate, but i would appreciate any help you could give. The charge was for $74.95!

Thanks

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Complaint
Furlong, US
Apr 10, 2009 6:36 pm EDT

My name is Anthony T. Arena, I want to cancel my membership of HLD Grant Help Order, because I cannot afford to pay $74.95 per month, I lost my job three weeks ago. I wanted to stop payment on my credit card account from now on.
Can have my money back to me?

My home address:
3762 York Rd.
Furlong, Pa. 18925

Sincerely
Anthony T. Arena

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Stan
Ruther Glen, US
Apr 06, 2009 11:54 am EDT

All,
The phone number for Grant Help Order is [protected]. I had the same issue with them, but we all should have looked at the fine print at the bottom left of the web page (www.grantwrittingexpress.com) before placing our order. We had 7 days from the time we recieved the CD to cancel the subscription. I called them and even thought I was beyond the 7 day limit they still refunded my money. Please give them a call. You might be suprised and then again maybe you won't.

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joyous
Piqua, US
Mar 05, 2009 5:39 pm EST

I paid 3.95 for the 'help' to receive grants in this economic recession. I have yet to receive anything. Now They have charged me an additional 74.95 for not providing me with this 'help'. I have called the number posted on their website a few times but only got directory assistance. I hope some recourse is available.

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singu38
Porterville, US
May 09, 2009 11:16 am EDT

I ordered a "free" Grant CD, two days later I called a "Grant Instructor" to check approximate delivery date and cancel the "Free 7 day membership". My next credit card statement had a charge for $74.95 since, each statement has two charges $74.95 and $29.95.

Please help me and others by taking the time to CALL the agencies AND file a complaint with the appropriate government agencies. The following is a list I compiled yesterday. Remember to call them personally!

Note: I live in California you need to find your states local Departments. You may contact me at; singularity_curve@yahoo.com

California Department of Corporations - [protected]
California Attorney General - [protected] - www.at.ca.gov
California Department of Financial Institutions - [protected]

Federal Trade Commission - [protected] - www.ftc.gov
Office of the Comptroller of the Currency - [protected]
This is the agency which regulates "National" banks.

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Grant help order
Cincinnati, US
Apr 22, 2009 9:49 am EDT

ok i am wring this to stop payments and i would like a refund. i don' remember doing this i was in a very bad car accident and was on medications my name is Eileen Martin-BURNS address 5556 Beechmont Ave apt1 cincinnati, ohio. phone #[protected] or [protected]. i have had 74.95 dollars has been taken out of my account ending in 0469. so i would please like my money put back in my account i can get doctor note for the medicine i was on so i would like my money to get put back in my account asap. cancel the order. thank you my email address is emartinburns@yahoo.com. thank you i hope you take care of this right away. my home # number is [protected]. thank you

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Stanley J. Hall
Norway, US
Mar 31, 2009 1:49 pm EDT

I ORDERED THEIR 3.95 CD---NEVER RECEIVED. THEN MY CREIT CARD IS BILLED 74.95 +3.95 . TRIED CALLING THEM ON PHONE AND CAN`T GET TO TALK TO ANYONE ABOUT. THIS FRAUDULENT BILL WHAT RECOURSE DO I HAVE? STANLEY HALL

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Jennifer Jones
, US
Mar 26, 2009 4:14 pm EDT

I also ordered the cd for 3.95. I never got the cd and they got 149.90 unauthorized charges from my bank account. I found that if you let the phone ring long enough they willl answer. It is always the same woman and she says the same thing that they will refund my 149.90 but I have yet to get it. I changed my bank account so they won't get any more but 150.00 is a lot of money to donate to a scam. The phone number I have is [protected]. Let it ring until she answers.

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Jennifer Jones
5581 lost Creek Road, US
Mar 26, 2009 2:21 pm EDT

I ordered their cd for 3.95. I have had 149.90 dollars in unauthorized charges debted from my account. I got them on the phone, finally, and complained for a refund. They said I wasn't in their computer and said they wouldl turn everything over to their supervisor. I tried to reach them again but no one answers the phone.

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