GranOptic / Areica Opticos — fossil glasses

On the 26/09/2018 l purchased, on-line, a pair of Fossil glasses for my son who had broken his current pair. the money was debited from my account but l am still waiting to receive the above order despite numerous emails to the company. The glasses cost £70.05 which l can ill-afford to lose. As l can wait no longer for these goods l would like my money back but this has not occurred.