The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

GrandMasters / Unauthorized billing

1 2620 S. Maryland ParkwayLas Vegas, United States Review updated:
Contact information:

I ordered the grant masters cd from an online ad. I filled out form and submitted it with all asked for information. When going over my bank statement, I found a charge for 39.95. When I called and asked about the charge I was told it was for the web access. I was not aware of this when I purchased the cd. I canceled the service after my access was finished. It is 39.95 a month for you to keep the web access.

Sort by: UpDate | Rating


  9th of Sep, 2008
Agree Disagree 0 Votes

I apologize for any misunderstanding regarding the services you've been receiving from our company. There are no commitments with the free product. However, there is a bonus free trial period to membership websites that accompanies the free CD and we do our best to disclose this as it is stated 4 times throughout the ordering process - on the sales page, the order page, the confirmation, it is then also explained in the 1st paragraph of the Terms and Conditions of the offer. We offer the trial periods to give our clients a chance to use the service and see the value of it for themselves before they are billed for it. The trial periods are free for 7-30 days from the order date depending on which bonuses apply. We would not have charged you had you called customer service and canceled during the trial period. It is not our desire to bill clients who do not want the membership after the free trial offer. That is why we have the Terms and Disclosures posted on the sales site directly above or below the "Ship My Kit" Button depending on the site you order from.

Here are the Terms and Disclosures that is directly below or above (depending on the site you order from) the "Ship My Kit" Button.

Terms and Disclosures. By clicking "Submit", I am ordering the Grant Master CD™ and trial membership for $1.29 for Shipping and $1.00 for Handling/Insurance, after the 7 day trial I will be charged $39.95 a month thereafter if I do not cancel. I also agree to the 14 day and 21 day bonus trials to Express Business Funding™ and Network Agenda™ for $7.95 a month and $9.95 a month thereafter, should I choose not to cancel. I have read and agree to the Privacy Policy & Terms & Conditions. Charges will appear on credit/debit statements as "Easgrant1". For questions, call 800-479-0979.

The Information on our Grant Master CD is general information that you can find for free on the internet. We have gathered the information and put it on an easy to access and navigate CD for your PC. This saves our clients the time and let’s face it frustration of having to search out this information on their own. That is why our Grant Master CD is free and you only pay $2.29 for the Shipping and Handling. Along with the Grant Master CD you receive a 7 day free trial to our Grant Resource Center. This is our members website were you will be able to learn the entire process on how to write and submit a grant proposal. It is easy to start utilizing the Grant Resource Center by simply watching the tutorial videos that explain how to access all of the features on the site. Our team of writers headed by acclaimed Grant expert Dr. Porter provides a monthly cover story that provides the newest information on grants and grant related topics. We also provide a quarterly news letter that provides in-depth information on current trends in government and private funding. As well as the latest financial advice on how to find and manage grant money. You will be able to search grants through multiple grant sources. You can search for Federal, State, and Private Grants you can also search for Scholarships. Another exclusive feature of our Grant Resource Center is that you can enroll in the Grant A Day program where a Grant is given out daily. In three easy steps you can apply for the Grant a Day program and you will be eligible for it as long as you are a member of the Grant Resource Center. Here is the link to our testimonials site were you can read what some of our successful clients had to say about our program. Another feature we offer is our live one on one chat representatives. They are available to answer any questions you have along the way. All these features and more are designed to help you be successful in locating, applying for, and receiving a grant. The information that is offered through the Grant Resource Center website is more extensive than what other companies sell in coaching programs that cost a thousand dollars or more. So we feel that we are offering our clients the best value in the industry. We offer all this for a reasonable monthly fee of $39.95. Ordering our Grant Master CD also includes two fast action bonuses. The first fast action bonus is for Express Business Funding (EBF) which has a 14 day free trial. This program is designed to help customers through each step necessary to obtain a loan for a small business. This includes researching and putting together a business plan, presenting that plan to the SBA, filling out a loan application, and anything else that may be needed along the way. After the trial period, it is a reduced monthly membership fee of $7.95 because you are already a member of another of our programs. The second fast action bonus is a 21 day free trial for Network Agenda an affiliate company. That offers an online date book service that will allow you to keep track of your daily schedule and will even send you reminders to your email and or cell phone. After the 21 day free trial the service is $9.95 a month membership fee. We offer these trial periods to give our clients a chance to use our service and see the value of it for themselves before they are billed for it.

There have not been any unauthorized charges, as the services are part of ordering the CD, however, we do understand that misunderstandings can happen from time to time and we are happy to assist any customer that misunderstood what they were enrolling in online. With that being said, I have completely cancelled your account and issued a refund of $39.95 and $7.95, in order to provide good customer service to you. You can expect to see the funds returned to the account that was charged within the next 3-5 business days.

It has been my pleasure to assist you with your account today. Please don't hesitate to contact me again should you have any additional questions or concerns.
Tony Skougard, Assistant to Ryan Riddle

  7th of Jul, 2009
Agree Disagree 0 Votes
GrandMasters - rosa reyes
3500parkmeadow ct
United States
Phone: 6612659698

My name is Rosa Reyes and had cancelled the program but for some rason they are still charging me and i woul like to get my a refund

  27th of Dec, 2010
Agree Disagree 0 Votes

Jeremy Johnson FTC lawsuit is valued over 500 Million dollars.
- Jeremy Johnson and Todd Vowel are actively involved in money laundering. Jeremy Johnson, Todd Vowel, Jason Vowels, Bryce Payne, Jason Peterson, Paul Ford, Duane Fielding, Ryan Riddle are all MAIN TARGETS in a criminal investigation from the FDIC for money laundering and processing casino games.
- Jeremy Johnson has over 10 million hidden in the mountains of St George
- When Jeremy Johnson is finished scamming his victims from millions, he than sells the consumers credit card information to Jason Peterson in Tampa Florida.
- Jeremy Johnson has illegally paid Mark Shurtleff thousands of dollars through various “ shell companies” along with Cory Pulsipher the active sheriff.
- Jeremy Johnson has lost over 15 million gambling at Wynn Las Vegas.

Contact Jeremy Johnson directly: (435) 229 -8461
Contact Mark Shurtleff (801) 366-0260, (801) 538-9600
Contact Bob Bennett : (801) 625-5676

Post your comment


Reply to