Grand Mayan Vacation Club / Grupo Mayan Contract Cancellation
I discussed over the phone the cancellation of the agreement with somebody at the hotel, I don't recall the name, but I was asked to send an email with my request to the member service department memberservices.[protected]@vidasales.com, in order to receive instructions on how to proceed. I have sent a total of 4 emails but nobody has had the courtesy to reply. I am willing to forfeit my deposit without argument even though the product was totally misrepresented we won’t fight it back. All we want is to opt out! Is it really that hard to deal with the mayan palace????