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Granam Tajmahal phonecard / Unable to use phone card

1 England, Hertfordshire, United Kingdom

Dear Sir/Madam

I am writing to complain about the fact that I am unable to use a phone card that I have purchased for £5, as it has been suspended.

Details of the card

Name: Granam Tajmahal
Pin number : [protected]
Batch number: [protected]
Card Issued by: Lycatel Distribution UK Ltd

When calling the customer service number (ref: 2074834) on 28th February 2009, I was told that I have to go back to retailer to claim my money back. This is not something I am able to do. I am therefore asking for the money to be re-imbursed by yourself or for another phone card to be given with a credit of £5.

I look forward to hearing a response from you.

Ta

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