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Grammarly

Posted: Aug 17, 2017 by    

allowed someone to change my email and access my account

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Grammerly sent me an email that my email was changed to gra@protonmail.com.
I did not request this change. The password was then changed. This puts all of my credit card and personal info at risk. They will not answer the phone, I only get a message to contact support. Support just tells me they will get back with me in 48 hours. This is unacceptable. I am canceling all connection with Grammerly.
Updated by Diana Hoopingarner, Aug 17, 2017
The email was changed to gra10@protonmail.com. I copied wrong the first time
Complaint comments Comments (0) Complaint country United States Complaint category Internet Services

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Grammarly Logo Grammarly
Customer Care Service
548 Market St # 35410
San Francisco
California
United States - 94104-5401
+1 888 318 XXXX
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