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Grabcar Malaysia / poor route

Date: 08 June 2018 Morning
Driver: Ismail Bin Kasran
From Cemara Aprtment to Axiata Tower

Dear Grab,

Please educate your driver to follow the waze instruction instead of their own personal experience preference.

With normal route shown in waze I should able to reach office 10 mins ahead before 9am. However, your driver go another way round as he said massive jam, and even pass by a toll, which he mention he will pay the toll on behalf.

From my past experience, all the driver will follow the waze accordingly and i believe this is the strength of current savvy technology.

Consequences, I am late to work.

Grabcar Malaysia

Ka
Jun 08, 2018

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