Grabcar Malaysia — persuade customers to cheat grabcar company
The driver personally call me to cancel trip on the grabcar application..
After he reach my house, service was bad as he didn't help to carry out luggage and he was also rude to me when I enter the car..
The moment we got into the car, he told me that he's gonna charge us extra because it's midnight and indirectly threaten us if we don't agree to it..
He was also very racist towards indians
Pls ban this scammer from driving as the community deserves better
His car plate number is BLF 7164 proton persona, he's a early 40's Chinese man..
Please filter your drivers carefully, I will never book a grab car ever again.. thanks to this experience
Grace Deva's Response, Dec 09, 2018
I understand it was my mistake but grab staff can response better.
Grace Deva's Response, Dec 10, 2018
To grab ceo,
I had call in today to speak regards my grapay credits been deducted multiple times for 12:12 lazada promo.However the staff nadia and before that another staff Aini did not understand my issue properly and said no any amount can be refund due to wrongly purchase.The issue now is I had done lazada 12:12 multiple times but did not get any vouchers.The grab support agent vikraman also did not understand my issue and said the e voucher can redeem before 12th december 2018.In the 1st place they not understanding the 1212lazada promo.I want grab ceo to investigate on this issue.I even had request manager callback from customer care officet nadia and she put me on hold for so long.The call drop also they never call me back.I lodge a complaint against this 3 staff to be taken action bu grab ceo and I want a callback from grab ceo.
Joeyyeap's Response, Jan 14, 2019
Can't find a car at the morning 830am
Mongkhon Ooi's Response, Jun 25, 2019
I hope Malaysia government support MY CAR & DACSEE. Do not support GRAB. Even their IT also unable to find people using the MOD APPS. GRAB MALAYSIA apps was get hacked to select the high price. Not fair after reported to them.
Richard/dick's Response, Jul 03, 2019
Too difficult to ask for refund
Pn zaza's Response, Aug 02, 2019
Grab driver : YUSUFF BIN MOHAMAD
Car Plate : BNW 5483
My pick up pint was KLCCitywalk. Driver stopped at Beach Club across the street. Please see my many messages to driver.
Pick up point
Pick up was KL Citywalk. Driver stopped at Beach Club across the street. I will not pay RM3!
Very poor complaint service.
21/8/2019. Pick up was at KL Citywalk. Driver went to Beach Club. I sent many messages advising her I was at KLCitywalk. I WILL NOT PAY THE RM3. Driver went to the wrong address.
See original complaint
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