GrabCar / GrabTaxi / picky grabcar drivers
Since Uber is under suspension, Grabcar should have used the opportunity to secure the market share of riders. Instead your drivers have given a bad impression to the riding public. They are picky just like the taxi drivers. They should understand that the reason why riders such as myself is taking Grab is because taxi drivers are "Picky".
I was trying to get a ride yesterday (16.8.17) and I could see the app was pushing it to several drivers who refuse to accept. When one finally accepted, he cancelled the booking after a few minutes. So fine, I booked again. This time, more drivers are refusing to accept. When one again finally accepted, he cancelled after just a few seconds that I did not even got to see his name or plate number. I just read his car is a Toyota Innova. This is so frustrating !!
Grab should disable the ability of the drivers to see the destination of the riders. Your drivers are picking riders based on destination (just like the taxi drivers which the riding public has now refuse to patronize). This is giving me all the more reason to choose Uber over Grab.
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