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4.2 10 Reviews

GovRegistry.us Complaints Summary

8 Resolved
2 Unresolved
Our verdict: Expect excellent service from GovRegistry.us. While their resolution rate is high, always verify their service terms. Read customer testimonials, both positive and negative, to gauge their service's reliability and responsiveness. Have all relevant information ready when dealing with their customer service for efficient problem-solving.
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GovRegistry.us reviews & complaints 10

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2:17 pm EDT

GovRegistry.us Stay away

I am embarrassed to have fallen for this ripoff. I had been looking for the best price for a criminal background check. Most were running about $40-$50. Well, this electronic equivalent of pond ### claims UNLIMITED access to a variety of databases for only $30. Of course, there is legal language saying that "some" information is in "premium" databases that cost extra. But the phrase "UNLIMITED ACCESS TO CRIMINAL BACKGROUND CHECKS" would seem to indicate...unlimited access.

And of course, they have all the legal language to get away with it. Yes, you can run a background check, and yes, it will give you a name and the name of the violation. But no date, and if you want any details...you have to pay more because it's a "premium" service.

All of the databases are like that. Yes, you have "unlimited" access to basically information that says, "we found the name...of course, if you want details, you'll have to pay us even more for it."

Then, if you fall for the come-on off "ONLY $2.95" to have UNLIMITED ACCESS to the premium data, you'll see it's "UNLIMITED" for FOUR DAYS ONLY. After that, you'll pay a whopping $20 a month! Unless you cancel. Which probably won't happen because you can't contact them.

That their deception is intentional is clear if you try to contact them. Their "contact" page is non-functional.

I should have known better. Hopefully, the readers of this will now know better, too.

STAY AWAY.

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5:45 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

GovRegistry.us TERRIBLE SITE- DON'T BE FOOLED!

WHAT A WASTE OF MONEY! I HAD SIGNED UP FOR A "PLATINUM" MEMBERSHIP WHICH WAS SUPPOSED TO GIVE ME UNLIMITED ACCESS TO 100'S OF DATABASES. EACH SEARCH THAT I DID SAID THAT A PREMIUM REPORT NEEDED TO BE PULLED FOR AN ADDITIONAL $29 FEE. IT IS LIKE A PYRAMID SCHEME- EACH TIME YOU CLICK ON ANOTHER BUTTON, THEY WANT MORE MONEY. THIS HAPPENED TO ME MORE THAN ONCE AND I CAN'T EVEN GET MY OWN INFORMATION OFF OF THIS RIDICULOUS SITE. THEY WILL NOT GIVE ME MY MONEY BACK- TRULY DISAPPOINTING AND A WASTE OF TIME AND EFFORT! THERE IS NO INFORMATION AVAILABLE ON THIS SITE THAT YOU CAN'T GET ON YOUR OWN. DON'T BOTHER!

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Reality101srsly
Vancouver, CA
Mar 11, 2011 8:07 pm EST

First off learn the internet before you make a fool of yourself on it. .us has nothing to do with the government. i can make a website with that. Would you give me $100 to GOVJOB.us
a governemt website will have .gov

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Reality101srsly
Vancouver, CA
Mar 11, 2011 8:04 pm EST

its a recurring subscription. To be honest that 10 bucks is worth thousands of movies for the ipod, phone. computer, gaming console. you just have to discontinue it

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1:04 pm EDT
Resolved
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GovRegistry.us Not worth anything

I can't honestly say it's a scam, it may just be a completely worthless site. I already had more information than I could find on GovRegistry.us. One test I put site through is if I can find myself. Nope. According to them I don't exist. One of the big problems with them is they go under several other names. You might think you are trying a site called govrecords.org, for example, but when you try to sign up it send you to GovRegistry.us. So, all the signs of a scam are there. They deal through clickbank and I am in the process of getting my money back. Hopefully.

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Chaosbourne
, US
Jun 29, 2010 10:56 am EDT

I also am trying to get my money back, but I cannot reach anyone. They will tell you that you can have unlimited access to the site for 30 bucks. But when you do a search and find things, then you have to pay more money to see the documents. So you pay the extra two bucks, which then send you to another site, which will make you pay another 30 bucks. The whole thing is a giant bait and switch. DO NOT GIVE THIS SITE MONEY

ComplaintsBoard
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9:59 am EST
Resolved
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GovRegistry.us Scam

I signed up for this service I needed to run a background check on a possible hire. I went and signed up and paid for uniimited access. When I went to utilize the services I was requested a fee for the information I needed, after I had just paid a 29.95 unlimted charge this site was charging me again for the information. This is a scam and I have requested that they cancel my account and refund my money and have recieved no reply from them.

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vern4236
Kissimmee, US
Jul 21, 2009 6:51 pm EDT

I can not belive that Clickbank is part of the scam that govregistry.us has on the internet. They both need to be in jail. They take your money and get nothing for your money.

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kar123
Redmond, US
Jul 28, 2009 6:53 pm EDT

I WANTED TO FIND OUT MORE ABOUT MY SISTER-INLAW, FOR HER HISTORY IS A MYSTERY TO ALL OF US OTHER FAMILY MEMBERS. BUT WHEN I GOT ON THEY WANTED TO CHARGE FOR EVEY LITTLE INFORMATION IN ADDITION TO THE YEARLY MEMBERSHIP OF 69.00. I FELT THEY WERE OUT OF LINE TO HAVE ADDITIONAL CHARGES FOR EACH AND EVERYTHING. I TRIED TO EMAIL THEM WITH NO RESPONSE AND I ONLY HAD THREE DAYS TO CANCEL TO GET MY REFUND BACK. THIS IS WHAT YOU NEED TO DO IF YOU FIND YOURSELF IN THIS MESS AS I WAS. CALL THIS NUMBER [protected]) THIS IS CLKBANK, THEY ARE THE ONES THAT HANDEL ALL OF GOV;S MONEY AND ALL YOU NEED TO DO IS GIVE THEM YOUR NAME AND WHAT CARD YOU USED WHEN YOU MADE THE PURCHASE. I RECIEVED MY REFUND IN TWO DAYS AND ALL IS WELL, OH THEY ARE LOOKING INTO THE WEBSITE AND MIGHT SHUT THEM DOWN. HOPE THIS HELPS ALL OF YOU OUT THERE THAT NEEDS TO BE STEARED IN THE RIGHT DIRECTION. GOOD LUCK AND GOD BLESS KAREN

ComplaintsBoard
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3:53 pm EDT
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GovRegistry.us Terrible engine

I was searching for a person I had not seen in quite a while. I purchased a subscription with Govregistry.us

It is the worst search engine ever. Even if you find a person's name, that is all you find. You are lured into paying more money for further info.

Please do not waste your money. Use Google instead.

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Saara Khan
Leeds, GB
Jun 21, 2009 4:55 pm EDT

I was fooled to pay premium rate to ACCESS information about a lost one in Canada. The site gave the impression it searched in Canada. However this was not the case when I got acces to the webiste. Very disappointed have emailed for a full refund, waiting reply. If I do not get my money back where do I go?as the site is useless to me and I was tricked to paying for a service I would never use.
Please advise.

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Miloshek
, US
Jan 24, 2013 12:33 pm EST

I fell for this scam, hope you do not. I did a search with "top background search sites" and goveregistry.us came up as number 2 rated. I visited their site and $39.95 seemed like a good deal for a years worth of background searches. But what they fail to tell you is that you have to pay for each one at $2.95 plus a $17.95/month membership fee. Basically, the information you get would be the same search you get from a search on yahoo. It's a $40 membership to a phonebook, because that's the only info you get from them. Ripoff!

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Cynthia N. White
Alameda, US
Jun 25, 2009 8:14 am EDT

I purchased a locator service on the internet only to be charged a one time fee of $22.99 for the "vip pass". I was given an order number, the vendor (govregistry.us), the email address (cbsupport@govregistry.us), and the email for customer service (CLKBank.com). It didn't appear bogus until I couldn't shut my laptop down because it was infected with a virus from the only web sited I visited on 5/30/09!

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tarrmmo
College Park, US
Apr 05, 2011 11:14 pm EDT

total rip off! I wanted information on a divorce. the site said it had information and to just pay the $29.00. I did but could not retrieve the information. The information given was the date and time of the search. I am pissed!

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Eddie
, US
Apr 29, 2010 8:50 am EDT

This service just doesn't work. They only have two field to input information{first/last name only} for search. Every search attempted netted zero result.

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J. H
Knoxville, US
Sep 24, 2009 12:35 am EDT

I paid $19.99 for unlimited one month access to search government records. Or so I thought. This is absolutely a scam. I am completely unable to access any records and it continues to ask me to pay more to become a member. I cannot believe ClickBank would affiliate themselves with this "business".

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Edith Shankland
Phoenix, US
May 24, 2009 6:04 pm EDT

My purchase information shows a confirmation number and account information from support@govRegistry.us shows my username and password. However I am unable to log in to the site I have paid for.

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Donna
Lansing, US
May 15, 2009 3:35 pm EDT

I paid $34.95 for a service that won't let me into. I want my money refunded. ClickBank order # is 69EMHBBQ

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P.Evans
Laddonia, US
Aug 18, 2012 6:28 pm EDT

I wish I had came here before purchasing their platinum package for a year. This was the biggest ripoff I have gotten into this year. I am going to complain to my credit card company. You can find a persons name, but that is where it stops, everything from that point forward is another charge. Complete scam artists. Stay away from this site.

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my password is 123456
, US
Jul 01, 2011 6:05 pm EDT

They are not stealing, you are just very stupid.

ComplaintsBoard
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3:03 pm EDT
Resolved
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GovRegistry.us paid information services not accessible

Govregistry.us services can not be accessed online and the help line does not function. Paid for services, received order number and confirmation, but service is not available.

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joycef840
Celina, US
Jan 30, 2011 9:33 pm EST

Same thing happened to me. Can't log on, no help from support@recordsauthority.com. I will try the [protected] number to see if I can get a refund.

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deedoo
Selmer, US
Apr 05, 2010 2:09 am EDT

Every request came up as no data. So to test it I entered myself and husband with accurate information. No data. I guess I don't exist according to their "records". Records smechords...it's a total rip off!

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kar123
Redmond, US
Jul 28, 2009 6:59 pm EDT

call the [protected] ask for your refund

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Mary Vannatta
Palmyra, US
Jun 19, 2009 4:01 pm EDT

Like above I have not been able to access any information that I am looking for. The site will not let me log on and then if and when I do get onto it they want more money for the information that is suspose to be available for to me. All I wanted to do was a family tree for my kids and to find relatives that I have not seen in a long time.

ComplaintsBoard
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5:14 am EDT
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GovRegistry.us What a total con!

What a total con! This is liking paying for a 'Cindy's List'. Full unrestricted access to all genealogy/information sites listed for Uk is not available without further payment to each individual site. The advertisement is deceptive and misleading. Have asked for a refund... still waiting to hear from them.

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DAN 74743
, US
Aug 14, 2014 2:11 pm EDT

TOTAL BS. NOTHING LIKE ADVERTISED. ONLY TAKES YOU TO A SITE WHERE YOU MUST PURCHASE INFORMATION FROM OTHERS. I THOUGHT I WAS GOING TO GET INFORMATION FROM THEM WHEN I PURCHASED THEIR MEMBERSHIP. TRIED TO CANCEL BUT ONLY GOT THE RUN A ROUND. STAY AWAY!

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3:50 pm EDT
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GovRegistry.us Scam

In looking for a site to use for genealogy research I clicked on this site and signed up for their premium service. They advertised a very reasonable "one time" charge of $22.99. A "Special" price for a limited time.

Since I only needed a little information I thought this would be ideal. However, in each area where I needed information; birth, death, maarriage records - a very liminted amount of data was displayed - none of it old enough. There was no obvious way to get older data. AND, if you wanted any detail on the listings you would need to pay another $4.95 for a few days access. Then if you didn't cancel after those few days, they would start billing your credit card $19.98 per month automatically!

This is the first time I have been hit with this sort of SCAM. Guess I have be lucky, huh? Fortunately, it was not a lot of money lost, but I wanted to warn others to be careful of these sites. They suck you in for a little and then nibble away. They start out as declaring their service as FREE! Be careful!

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8:15 pm EDT
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GovRegistry.us Internet Scam

I work to assist children in foster care find people from their past who cared for or about them in some way. This is a very difficult process. I've used several free sites and have been successful in some way after long, long tedious hours of searching. In order to try to assit more children in a shorter period of time, I thought I would sign up with this Government Registery site. It is a scam. I paid over $4o+ dollars, which includes access to the premium area of the site. As soon as I clicked on the premium area to get the full information, I was led to click on another link to pay more money to get the information. I emailed Government Registery and they are talking in circles and telling me that those are the terms of the agreement. I am requesting a full refund as the site is totally useless and a fraud!

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7:41 pm EDT
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GovRegistry.us UNSATISFACTORY RESULTS

I REGISTERED WITH GOVREGISTRY.US AND HAVE NOT RECEIVED A SINGLE RESULT AFTER MANY TRIES SO I WANT TO CANCEL MY CLICKBANK OF $24.94 IMMEDIATELY!
AS A CONSUMER, I HAVE 3 DAYS TO CANCEL AND I AM ALSO SENDING THE SAME REQUEST TO MY MASTERCARD.

THANK YOU
JUDY BRENT
CLICKBANK ORDER # MGKEJ8VN ON MARCH 16, 2009
[protected]@YAHOO.COM

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Alicia Reeks
Washington, US
Jan 25, 2011 2:18 am EST
Verified customer This comment was posted by a verified customer. Learn more

http://govregistry.us I purchased a year's worth of access to find out genealogy information. After I paid and registered with a password and user name, I could not get into the site. How can I get my money back?

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huggy
Beaumont, US
Sep 15, 2009 6:50 pm EDT

paid for this service on 07 12 2009 wasn.t able to look up any records now i can't find the site

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Dorothy Sitzman
Park City, US
Jul 08, 2009 3:10 pm EDT

I thought I purchased the premium one and when I try to find out a date I'm led to another place that wants me to pay more money. If I can't get the date information I need the rest of the sight don't do me much good

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c reed
Silsbee, US
Jun 16, 2009 11:05 pm EDT

I was trying to find some information for him cannot get on have my id & password I do not like being rip off my husband has cancer and I didn't need this as I was getting information for him

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connie humphries
, US
Apr 03, 2009 10:58 am EDT

3/29/09 purchased 1 yr. service for ancestor search @ $14.99, Clickbank receipt#5JGFDE4Y. Have not been able to access for search, keeps saying invalid username. I want to cancel this purchase & will contact PayPal & Clickbank. This was advertised as free but then you are sucked into the purchase.

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huggy
Beaumont, US
Sep 15, 2009 6:51 pm EDT

this is simply impossible

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Caught
, GB
May 04, 2009 4:58 am EDT

I did the same - looking for UK ancestors but access only allowed to US sites, although access to UK promised. Advert deliberately misleading. Big scam - avoid like the plague.

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Julie Radtke
Yorba Linda, US
Apr 16, 2009 11:57 pm EDT

I also want my money back.Totally unsatisfactory! Julie

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Phil-cheated on line
Marysville, US
Mar 30, 2009 5:38 pm EDT

I also registered and paid my $$ and gave the information on two of my know relatives who were born and died in the USA. I have yet to get anything other than the assurance that they did live in USA...no information at all unless I want to spen more money...Why is this listed as a "FREE" website?

cheated on line--Phil

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Laurie Chavez
Silver City, US
Mar 26, 2009 10:36 pm EDT

I registered with GovRegistry, tryed the program one day and I am unable to retrieve the program one month later, Im being asked to pay another $42.00 ? I would like my payed for program or my money back.

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