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2.2 32 Reviews

US Financial Resources Complaints Summary

10 Resolved
22 Unresolved
Our verdict: Engaging with US Financial Resources, which has a below-average resolution rate, demands caution. Thoroughly assess their service reviews and explore how they handle unresolved complaints. If you encounter issues, document your experiences meticulously and be persistent in seeking resolutions.
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US Financial Resources reviews & complaints 32

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8:28 am EDT
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US Financial Resources charging $3.87 and no return calls

I have been on line for quite some time looking for a housing grant because my floors are falling in my walls are messed up from water damage after a new roof has been put on, , the out side is rotting. I am on SSI because of back, neck, legs and feet problems. If I could afford to do it on my own no question I would.Just to put siding on my home would cost more than the place is worth and to pay it off would be more than what it's worth. Taking care of the outside the walls, the floors, cabnets more than it's worth. If it was paid off I'd build on my land. I have no idea what this company is planning next I don't know if I should call the bank and tell them that I didn't agree to anything but the $3.87 and see if they can do anything or not, but any ideas would be much appreciated Thank you Patsy Bivins

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Shomprasai
, US
Apr 09, 2017 12:53 am EDT

You take money from my account every month 59 .95

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Shomprasai
, US
Apr 09, 2017 12:52 am EDT

Y u take money from my account every month 59.95

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11:00 pm EDT
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US Financial Resources Was charged 3 different charges on debit Card

I check my statement of my account and saw that I was charged $3.87 then $14.95 for safe haven and then $.50 for nanny. This was not discussed in the phone conversation. I was told $3.87 for Government grants and if I wanted to cancel in 7 days to call [protected]. Also I was told to wait 24 hrs for a email about the government grant forms or application and the process to receive it. This is an unauthorized transaction of fraudulent behavior on this company behalf. Please rectify this matter a.s.a.p.

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SuzanneS
Milwaukie, US
Jul 02, 2013 4:41 pm EDT
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Any company that demands a fee for grant money applications or claiming of the grant money doesn't have the funds or even access to them money. They just want to make a quick buck. It this does happen cancel your credit card number immediately since they will not stop charging it and if a new card is issued due to the last ones date expiration happens they just call your card company and get the new 3 digit security number off the back and continue to charge whatever they want with no real guarantee at all. I consider myself a private unlicensed investigator for the people so before I do anything I ask them for all their info and research everything as well as I can plus they scammed me about 10 years ago with this same scam so I know it is fraud! I have reported them to the Secret Service to money fraud scams.

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SuzanneS
Milwaukie, US
Jul 02, 2013 4:35 pm EDT
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This is a 1000% SCAM! They lie on the phone to get your info and C.C. number so they can start charging all kinds of fees to it and in the disclaimer of their sight it claims that You the customer agreed to those terms. They also lie and guarantee you will get all the free grant moneys that u need for whatever u need with their help but that is a lie too. They say that to get your info and then u are on your own and most all the grants out there have so much fine print restrictions nobody qualifies or if U are lucky to find one that u might qualify for it is to late or funds are gone already. They are based supposedly all over the U.S. but don't care who they hurt just to make money. Attention everyone: if the United States has grant money or grant money from anyone else there is never a fee of any kind to apply for that said money, if you are ever asked to pay a fee it is a scam for the fraudsters to make money off of you. Don't give them your info and immediately file a complaint with your states attorney generals office on them. Also send an email to the U.S. Secret Service since this has to do with money so it concerns the national security too.

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US Financial Resources - scam to offer government grant

was called up and said my grant had been approved and inorder to recieve my comfermation number, i had to pay a 3.87 charge from charge card etc. and to look for thier email comfermation website in my email address and respond the next day, that was 3/30/12, no email and i want them to reemberse me and not get charged any other fees and if there is a time...

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2:16 am EST
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US Financial Resources fraud on my bank account

On 12/01/2017 I had gotten a call from a foreign man name Justin who told me I was chosen to receive a grant from the US GOVERMENT, he told me that he had gotten my name from the US GOVERMENT for a Grant to return to school, housing, and to start a business. Justin said all I needed to do was pay $3.87 to secure this Grant and to retrieve the information it would be on my email, the confirmation code, the user name and the password to enter the site to fill out the application to receive my grant money. I called their number right back it was a recording, so I called my bank they tell me my account has been charged $3.87 and $19.99 for some ID NANNY. There wasn't and information on any grant, I want my money back and I'm upset at the fact I'm trying to survive this deep depression out here and there taking money from those who are struggling to get there life in order. By futhereing their Education.

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annette davidson
Saint Petersburg, US
Jul 14, 2013 12:30 am EDT
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I asked them to cancel the day they called me, i was told they could not do that at the time and i should call them back or e-mail them at a later date to cancel.I called the number at the bottom of the home page and it directed me to easy help center.com which i am telling you now to cancel annette davidson con.#270311. cancel cancel cancel cancel cancel!

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3:00 am EST
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US Financial Resources I need to cancel my membership

I recently joined this us financial resources grant organization and after viewingt he site i am realizing that they are a fraud. i am needing to cancel my membership and i want my $3.87 refunded. I am willing to turn these people into the Feds.

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James Fetters
, US
Dec 25, 2015 7:18 pm EST
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I was completing a survey on line. This company appeared to offer advice on federal grant money. Offer was for a 10 day trial. They immediatly charged my credit card for 49.95. I want to cancel this transaction. NOW

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hollis55
albio, US
Aug 22, 2013 2:57 pm EDT

US financial research they Had call me too and I had ask them was it a scam the man told me knowso I gave them my information i got nervous so I cancelled my card but they took 387

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sam angery
rainier, US
Mar 28, 2013 7:48 pm EDT

an asian guy called me asking me for my credit card information, my e-mail . He said it was a grant from the government and I wouldn't have to pay any fee.. But, I feel I have been scam and he might steel my identity...I need to cancel my account...

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not a happy lady
Cave City, US
Feb 28, 2013 11:35 am EST
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I received a phone call last week and they told me if I would put a card on the account they would charge $3.87 as a hold for 3 business days and then it would be refunded and I would start receiving $700.00 per month beginning in March from the government that I would never have to pay back. They said since the election they have started helping people that need help. So I went and got the prepaid card and they took the $3.87 but it still has not been put back on the card so I contacted the easyhelpcenter.com today and they cancelled the membership and told me they did not know anything about us financial resources! FRAUD!

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skydancer
Troy, US
Apr 02, 2012 7:35 pm EDT
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i just made out a comment, but will do so again, i got called today 4/2/2012, from usfinancialresources.com. they said i would pay one time fee of 3.87. i tried to get onto the site with the link they had left. i did this and read where they will be taking 59.95 a month out of my account. the guy i talked too never mentioned the extra fee per month. now i cant get into the site to cancel.. please people dont be fooled by these people. thank-you wanda johnston lilstiky@netzero.com

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skydancer
Troy, US
Apr 02, 2012 7:29 pm EDT
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i also just got a call from usfinancialresources.com. i was told only would have to pay 3.87 one time charge. i cant get into the site to cancel my membership. the guy never said anything about having to pay an extra 59.95 a month. im on a fixed budget and cant afford that kind of money taken each month. how do i cancel these people. thank-you wanda johnston lilstiky@netzero.com

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10:31 pm EDT
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US Financial Resources over charge & refusal to cancel

The confirmation code is 112550. A employee of www.usfinancialresources.com I was assured that the amount to try the service was $3.87. Before I used the web site, www.usfinancialresources.com, I checked my bank statement. An additional charge was added to the $3.87 of $9.99 for ID Nanny which I did not authorize. I requested the return of the $9.99 and confirmation of cancellation. I cannot reach the cancellation site given, [protected]@usfinancialresources.com. I cannot find a public phone to call [protected]. I have tried unsuccessfully to cancel at www.usfinancialresources.com and I have not been able to get a cancellation confirmation. I am very afraid that this company will charge my account again and I will have an overdraft charge of $35.00 as well as an unwanted charge of $59.95.

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ConcernedChica
Milwaukie, US
Aug 06, 2012 12:28 pm EDT

I just got a call from an Alex from this company that he also promised that it was only a 3.87 initial fee, I declined but he gave me a # of [protected]. this might help! hope things work out for you. also a future tip: Never use your personal bank info. get a prepaid card and load it w/ money for anything you do online and over the phone.

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d l patterson
Waterbury, US
Jan 27, 2012 12:30 am EST

i was told that there it was one small fee of $3.87, & they took $9.95 .but i used a green dot pack on an achieve card .god is watching .you will pay & you can take that to the bank watch, low jack got my back .!.

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tomtom122772
Lititz, US
Dec 22, 2011 7:30 pm EST
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U.S. FINANCIAL RESOURCES IS A SCAM! REALLY IT IS. I wish I had seen this site before hand, because I had to cancel my 16 digit credit card and get another awarded to me. Fees were waived and it is up to the merchant to dispute it which uhhhhh duhhhhh they wont. I only authorized $3.87 come to find out, they got $19.95 pending on the account. I was given a confirmation #, it is a six digit # as well. Not gonna reveal it because of address purposes. To cancel is same #[protected]. They are stationed in Utah. 333 Pleasant Grove zip 84062. I hope you SCAMMERS review this and say dammmm we need another game plan, they are on to us. Why don't you all involved just put an end to yourselves, because YOU WILL GET CAUGHT and be behind bars where you belong. FOR A LONG TIME. hehehehehehehe I got the last laugh.

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US Financial Resources - Unapproved Debit Charge

I received a telephone call regarding Government Grants to individuals for any need that would not require any pay back. I opted to a $3.97 charge from my debit account for this program ONLY! The rep wanted my to buy other options I said ONLY $3.97 charge and ABSOLUTELY no other charges or memberships to my account! I was told that I had 10 days to cancel...

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10:04 pm EST
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US Financial Resources Deduct more than was told to on my card plus I found out it may be a fraud.

I had received a phone call on March 5, 2011. The phone number was [protected] at 1:20 pm. The gentleman said his name was David and he asked if I was Donald Brandon but I played along with him and said that I was Donald. I am actually his wife, Rita. They asked if I wanted a grant fund for either education, house, car, or other loans. Since my family is planning on moving in the future, I chose house plan. They gave me information about how the plan works and gave me a 800 number. The web site is www.USFinancialResources.com. The grant is suppose to be for $5, 000. The number the person gave me is [protected] and I called that number it sounded like a fax number, you get the buzz sound at the other end. Another number they gave me was [protected] a customer service number. I called it and since it was a Saturday that this happened on. Customer Service hours are M-F, 9-5 pm Mountain Time. Another number is what they also given me was [protected], office is closed till Monday, Family Network. For cancel membership, you are suppose to go on support.usfinanacialresources.com. I have already tried that. The membership fee was only suppose to be $1.80 or 1.87. It sounded to me 1.80. I was talking to a Mexican, I think. I couldn't understand him much, I am hard of hearing. I will try the web site again. They also took out 23.23 for something that I didn't authorize them to do that.

Thank you, [protected]@yahoo.com

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G.Nunez
, US
Aug 02, 2012 9:06 am EDT

I to was contacted yesterday evening, by US resources, and was told I would be charged 3.87 cents for a a program that was designed to assist me to Identify grants available to me along with the process of applying. The gentleman introduced him self, as John Garcia, employee ID #165-02. The contact number that he left was [protected] as well. He ended the phone call stating he would be returning my calling back in 30minutes with a confirmation # that was yesterday and I'm still waiting. Does anyone have any suggestions as to how to stop these on line scams?

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1:48 am EST
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US Financial Resources Cancellation of membership

I signed up for a 10 day trial of this program with the understanding that I can cancel at anytime via email or phone. When you call you get a recording and the email doesn't go through. I am trying to cancel before my account is charged the 59.95 monthly fee, however, I am not having much success.

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Cindy Wood
,
Jul 30, 2008 8:01 am EDT

This company has taken several $19.99 checks out of my account without my permission. This is not acceptable, and has caused my account to be insufficient. They need to put this money back into my account ASAP. If this is not done soon, my attorney will be handling this situation.

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Jeffrey Aguirre
Point Pleasant, US
Jun 22, 2009 2:00 pm EDT

This account has never been used. I was not under the impression that the credit card I used would be billed every month, or that I even had an account with you, thats why there has been no activity on this account. I want all charges to stop at once and to be credited back on this account all charges because this service was never used or known about.

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Tajuana Davis
Chicago, US
Aug 16, 2010 12:58 pm EDT

hi, i'm a customs who feel i've been scam by this GRANTS stuff .I think the term & condition should be in big bold print so there's no misunderstaning of what you're getting yourself into. So with that said i'm ask ing for my full refund of $57.60 seeing i did'nt get to use any of it would be great to get my $2.97 back as will i really sorry for any misunderstanding.

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Brad
, US
Jul 26, 2009 7:08 pm EDT

I paid for a service to help me apply for Government Grants. They gave me a login and password to use. The login site is a fake site, it does not exsist. When I called for customer service it was no service and they sated that they do not refund your money. This is a total scam.

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Tesa
Tennille, US
Mar 13, 2009 3:27 pm EDT

I authorized and amount of $2.99 to be deducted from my debit account from these PEOPLE to pay for shipping and handling for a CD on how to apply for a personal government grant, which by the way NEVER CAME! and one week later they attempted to deduct another $39.99 from my account as well. As with the others who have complained about this SCAM sight I did not authorize this action. What can I do about this?

Tesa Wallace
Tennille Ga.

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Bonnie Green
,
Aug 11, 2008 4:13 pm EDT

You are taking money from a account that is not mine you are taking from my mothers account and that is fraud so stop it. If you have any question please call [protected] and talk to my mother and she will tell you it was not authorized for you to take it from the account and i dont get the stupid catalog so stop taking money or ill get you for fraud thanks.

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dpenley
,
Jul 08, 2008 10:05 am EDT

you have been taking money out of my account without my permission I want my money put back or I will get my attorney involved I think thats is bad for you all to do this to anybody.so someone better give me a call and i dont
pick it up leave a message for me to call you back

diann penley

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hopper888
, US
Jul 20, 2010 7:58 am EDT
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they ask for $1.98 for membership they took that out of my account and then went right back in my account and took$32.99 more without my permission. i sent them an email but i get no anser, had to cancil my card but i wasnt fast enuff seems to be gone already. thank you robert the rippedoff

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dave morgan
, US
Aug 22, 2009 6:34 pm EDT

You took money out of my account without permission. I am on a fixed income and wouldn't allow you to take money out . I can't afford it and will probably have bad checks if I don't get the money back. PLEASE

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Jeffrey Aguirre
Point Pleasant, US
Jun 22, 2009 2:07 pm EDT

I want a return confermation that all charges have stopped and that the money that was taken for this unused account has been returned to the credit card in the Name of Maryrose Hughes. you have my phone number and my return web address: jeffbear1@msn.com Phone #[protected].

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US Financial Resources - Wont return money

A packet of information was promised to me reguarding a grant . When I told the lady not to charge my account for the product she hung up the phone. After she said it was only going cost $3.98 and got my account info. Than she proseeded to adding on more money ( charges ). Thats when I told hr I wasn't interested.

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US Financial Resources unauthorized taking money from debit card

on Dec. 19, 2009 I was checking out this web site on governmert grants, they asked me to submit $1.95 for a kit, which i did, this morning I went to my bank web site and seen that they also took out$57. that I did not authorize. I am on social security and a very fixed income, this $57. put me in over draft and is costing $35. plus $5. a day until I get the money in there to cover it. I want my $57. put back into my account. Gloria Forward 309 Spruce St. Anaconda, Mt. 59711 my e-mail address is [protected]@yahoo.com

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Curley52
Jamestown, US
Nov 29, 2010 12:15 am EST

On November 26. 2010 I went to this website and ordered a kit about government grants. The company was supposed to charge my card, only $2.97. They charged $2.99 and then charged another $58.07 the next day. When I found out what they did I called them and they said that I had to respond in 24 hours or be charged the monthly fee of $58.07. I never saw that anywhere. When I finally got in touch with them they said to contact grants refunds@gmail.com When I reached this site I found out that I am not the only one they are screwing out of money.

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Gildoesn'tlikepurchasesviaemail
Olympia, US
Apr 20, 2009 1:13 pm EDT

Asked if i wanted to purchase a two dollar cd and was charged $69 to my checking acount. Vendor never sent email confirmation. I did not receive the cd for two months and my account was not charged for two months. Vender claimed there was a hidden agreement in the terms and agreements to charge my account if i did not cancel in 7 days. It was written all over the web - site that the only fee was going to be $2, not $69. No email confirmation with a username and password were ever sent to my email address. The vendor directed me to apply the fraud complaint to this website. The vendor has never given me a username and password for this account. I believe this is fraud.

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Got scammed also
, US
Nov 05, 2009 1:18 pm EST

After just posting my complaint about elite pack, this email popped and got curious since it says cancellation notice. I never had any business or transaction with success grants.

The email stated that
"your active credit card will not be billed $79. 86 if we do receive and process your trial cancellation before the end of your 1 - day trial offer period. "

The same amount that elite pack charged my credit card with no approval. Having just the bad experience with elite's suopervisor, steve emp #402, i called the number stated in the email. This time the customer service is wendy emp# 829. She confirmed the number i gave her matched with success grant.
I asked why i'm getting this email when i had no knowledge of this business or company. I gave my name and the order number stated in the email. She said no record of either one. She asked for the credit card # i used with the transaction. I said no since i dont have any transaction with them. I felt being forced to give a credit card number so she can research more. Since she confirmed nothing on my name as well as the company's order # is set up as an account.
When i squeezzed her to check further, gave my email address
(Better than giving my credit card number) later on she said the only thing showing on my email address is the cancellation and dispute of the same amount with elite pack.

Wonder, if wendy and steve are sitting next to each other?

I'm sending this post as proof that i have no transaction or order with success grants and they have no authority at all to bill or charge me.

These people shld be stopped.

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Success grants cancellation notice
Thu, november 5, 2009 9:36:09 amfrom: success grants add to contacts
To: xxxxxx@yahoo.com

Date / time: november 05 2009, 09:36:09 order id: [protected]

Your success grants cancellation confirmation

Dear xxxxxx,

Thank you for taking the time to try out success grants. This is an automated message to confirm that your login information has been removed from our system. Your active credit card will not be billed $79. 86 if we do receive and process your trial cancellation before the end of your 1 - day trial offer period.

Sincerely,
Success grants cancellation department

Note: this message is fully automated, so please do not reply to this message. If you have any further questions of concerns please contact our customer service department at [protected]
.

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Sara J Spann
West Columbia, US
Jun 25, 2009 2:39 pm EDT

Received a debit to my bank account for the sum of $72.21 from a company listed only as 'Members area billing' on the bank statement. Phoned the bank and they gave me this number-888*250*4948, and the person answering ?Gereny? gave me this number as 'customer service for govt grants' 888*248*9285; received a message that they were experiencing technical difficulties and to call back later. Made call later and was given the run around. Finally spoke to Carlos Villalobos? a supervisor who gave me this email address and told me that there was a cancellation # and a transaction # to use but this does not ask for either one nor is there a place to include such. I don't know who the company is and then was also told that this was the second account that I had with them. I have never solicited any matter from whoever they are and told same to Carlos subject. The transaction Id given to me was [protected]. And the cancellation code was [protected]. I do not have any information as to who the company is or what the product really was. I am just requesting that whatever was removed from my account be replaced as I did not contact whomever it was in the first place for whatever they were selling. Are you able to help me with this problem or do I need to contact someone else to get this resolved? I was not born into wealth and work nearly everyday on 2 jobs. I don't have time for this kind of foolishness. Once again I ask, Can you help me with this? Thank you in advance.

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Agray
Arlington, US
Feb 22, 2009 12:43 pm EST

I agreed to pay $1.95 for a CD with information on the availability of governments grants. No CD has been received though I have been bombarded with multiple emails daily that are the same thing as the original offer I accepted - its circular. When I received my credit card statement I found additional Int'l Visa fees that were not disclosed in the original offer to receive the CD for $1.95 and there is another charge for $58.61 that was never authorized.

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dEE
, US
Dec 10, 2008 6:19 am EST

I too have been scammed by this company. I used a prepaid credit card because my gut feeling was something doesn't feel right. I went ahead and paid the postage for the grant package. I have yet to receive it.
Last night I received a call from them trying to offer me a free gift for $54.00 and asked me to verify the last four digits of the credit card. I told them I was not interested.
I hope this big rip off company is prosecuted.

I hope they try to call me back so I can tell them exactly what I think and how I feel. I can't believe the people working for this company. I would feel so guilty ripping off innocent people.

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Lisa Ramsey
Churubusco, US
Jan 12, 2009 2:03 pm EST

I recently looked at my bank statement and seen an additional 58.61 taken out of my checkings account when I was told it would be free. All i had to pay was the 2.95 for s&h and that would be it. I know 58.61 isn't much to some people but it is alot of money to me. Especially with me being laid off and my husbands hours getting drastically cut and with a baby on the way I was looking for some help. I didn't even receive the information yet that is "suppose" to be free. I want that money refunded back to my checking because we desperately needed that to pay bills.

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RCAS
Dallas, US
Dec 03, 2008 2:16 am EST
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These companies are part of the same scam. .

Www. Center4grants.com las vegas nv
Nwkag.com [protected] st. George ut
Businessfund [protected] las vegas nv
Grantsearch8004790979 las vegas nv
Iworks incorporated

They illegally charge your accounts for services that you did not s8ign up for.

It appears that they may use your information to sign you up for legitimates services like "consumer info" so the amount will not be easily detected. Eg. You will see a charge from cumser infor for 29. 95 and other 29. 95 charges to hide their charges.

Called the customer service number [protected] (This seems to be a clearing house for all these companies.)

It's a pure scam!

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windy56
Burlington, CA
Oct 31, 2012 1:14 pm EDT
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I really don't know where these e-mails are coming from. They gave me the information knowing that
I was in Canada but when I asked about it I got no answer. I found out that it was American when they took out the payment
and my account said U.S. funds. I called the number on the credit card report and they said I had to come here. It is a scam
and they need to be stopped. They charged my Visa $36.33 U.S. Funds. I would like to know if you can do anything to get my money back?

R
R
Ralph Patmon
Cincinnati, US
Oct 11, 2010 7:20 am EDT

Thu, October 7, 2010 4:59:28 PMYour GrantSecrets Account: user4234073
From: GrantSecrets Support View Contact
To: Ralph Patmon

--------------------------------------------------------------------------------

Hello Ralph,

You have successfully joined our Exclusive Program.

Your credit card has been charged $2.97, this will show as -- Government Grants -- on your next statement. You will also find our toll free phone number next to it and you are always welcome to give us a call if you have any questions or if something is unclear.

Please take a moment to locate your membership information below. Simply log in and start gathering the information you need for your application.

Username: user4234073
Password: QV3uhmUfObqLOPrJ

-----------------------
Use the above username and password to log in at: www.fed-pack.com/kit

Please remember that we have stopped shipping the grant kit, everything is now available through our vastly superior online version. Not only is the content instantly available to you but it also enables us to keep everything updated more frequently.

Our support staff takes a lot of pride in helping our customers when they need it. If you've got any questions or feedback, don't hesitate to contact us:

1.866.978.3071 or
support@fed-pack.com or
www.fed-pack.com/static/support
------------------------------------------------------------------------------------------------------------------------------------

The above is email I received confirming that I was being charged $2.97. However, $57.61 was deducted from my account. I never authorized that amount. I've already had serviced cancelled and want a full refund. Thank You.

ComplaintsBoard
P
6:12 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

US Financial Resources Didnt receive product / charged me twice

I gave them two ninety five and i got charged twice and they said my payment didnt go through but my card company said it did and now i have no product and i am gettin the run around. Here is my proof that the payment went through.
06 / 22 / 2009 [protected] international convenience fee $2. 00 $0. 32
06 / 22 / 2009 [protected] my cash leader [protected] gb $2. 95 $2. 32
06 / 19 / 2009 [protected] convenience fee $1. 00 $5. 27
06 / 19 / 2009 [protected] comcast cable comm 800 - comcast us $106. 97 $6. 27
06 / 18 / 2009 [protected] convenience fee $1. 00 $113. 24
06 / 18 / 2009 [protected] safeway store 1530 sacramento us $0. 99 $114. 24
06 / 18 / 2009 [protected] convenience fee $1. 00 $115. 23
06 / 18 / 2009 [protected] safeway store 1530 sacramento us $49. 77 $116. 23
06 / 17 / 2009 [protected] moneygram ref #[protected] $166. 00 $166. 00
05 / 01 / 2009 [protected] monthly account inactivity fee $0. 05 $0. 00

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