I have asked for a refund, of $24.94 5 times), but they will not. I am continually asked why I want to cancel, or they can be of help with there special team, once I was told (he) would have to check with CEO. This is my 6th message, 5 to them 1 to you. I canceled the same day I purchased the use of the website. Can you help me? I hope this message will also be sent to them

#Z53EMNJN = contract number

thank you - Karen

PS: Purchased nov 23rd - canceled the same day. I thought this would be helpful with a genealogy research - it's not.


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