SUBMIT A COMPLAINT

GoToGate.co.ukfake flight purchase where they take your money and no flight info sent at all ever!

On November 1st, 2018 around 2 PM the website is gotogate.com and they sold me flight that does not exist and they refuse to coctact me and never sent me any email confirmation nothing or reservation number.
After I made the flight purchase, a confirmation window came and the took the money. they the travel agency windows closed and I got no email not flight confirmation nothing. I looked for the phone number of the company and there is none neither email. the contact page does not exist.
here a link of reviews of this company which I regret no seeing first.

I request inmediate refund and compesation where applicable for this fraud.

https://www.sitejabber.com/reviews/gotogate.com
https://www.tripadvisor.com/ShowTopic-g1-i10702-k7559817-o30-Is_Gotogate_a_reliable_website-Air_Travel.html

here is an whois raw data on this so called travel agency.
AS YU CAN SEE THE EMAIL IS PROTECTED AND DIFFICULT TO CONTACT
Domain Name: gotogate.com
Registry Domain ID: 4396620_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois. nameisp.com
Registrar URL: www.namesrs.com
Updated Date: 2018-05-25T14:26:53.00Z
Creation Date: 1999-03-17T05:00:00.00Z
Registrar Registration Expiration Date: 2019-03-17T04:00:00.00Z
Registrar: AB NAME ISP
Registrar IANA ID: 1371
Registrar Abuse Contact Email: [protected]@nameisp.com
Registrar Abuse Contact Phone: +46.[protected]
Domain Status: clientTransferProhibited https://icann.org/epp#clientTransferProhibited
Registry Registrant ID: Protected
Registrant Name: Protected Protected
Registrant Organization: Shield Whois
Registrant Street: Radiovgen 2
Registrant City: Vstra Frlunda
Registrant State:
Registrant Postal Code: 42147
Registrant Country: SE
Registrant Phone: +46.[protected]
Registrant Fax:
Registrant Email: gotogate.[protected]@shieldwhois.com
Registry Admin ID: Protected
Admin Name: Protected Protected
Admin Organization: Shield Whois
Admin Street: Radiovgen 2
Admin City: Vstra Frlunda
Admin Postal Code: 42147
Admin Country: SE
Admin Phone: +46.[protected]
Admin Fax:
Admin Email: gotogate.[protected]@shieldwhois.com
Registry Tech ID: Protected
Tech Name: Protected Protected
Tech Organization: Shield Whois
Tech Street: Radiovgen 2
Tech City: Vstra Frlunda
Tech Postal Code: 42147
Tech Country: SE
Tech Phone: +46.[protected]
Tech Fax:
Tech Email: gotogate.[protected]@shieldwhois.com
Name Server: A1-13. AKAM.net
Name Server: A14-64. AKAM.net
Name Server: A16-65. AKAM.net
Name Server: A18-66. AKAM.net
Name Server: A5-67. AKAM.net
Name Server: A7-64. AKAM.net
DNSSEC: Unsigned
URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/
Last update of WHOIS database: 2018-11-01T18:48:13.00Z

Ra
Nov 01, 2018

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