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Gopher State Taxi / Rip off

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Gopher State Taxi
So I was looking into pricing for taxis to the airport and most places required me to fill out a form for a price quote. Which I did and most got back to me within the hour through email(it was the night before we were leaving). However, Gopher State Taxi did not get back with a price but when I checked my email later that week on vacation, I had received one email the next morning confirming the pick-up (which I never requested) and then got another email later that day saying "WE WERE THERE AND YOU WERE NOT!" When I finally got back and replied, I explained that I had only requested a price quote and asked if I had been charged. The "owner" replied (by the name of Kenneth Kormendy):
"Please don't waste my time and pretend to be stupid. As indicated below, you filled out the Online Order Form and clicked "Submit". You were sent a order "Confirmation". NOWHERE below do you ask for a price quote. You wasted over an hour of the drivers time and his expensive gas." The best part of all of this?? I was charged for the ride I never took or confirmed.

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