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modern combat 5
I have played this fame for awhile and loved it, i log in using my facebook account but everytime i load with google app it created a new gamer profile i never chose. I bought amount of credit that was put automatically on the wrong account. I asked to fix but got told that gameloft does not reinburse or transfer the amount of credit i paid for.
So im issuing an official complaint about the poor service towards PAYING clients. Thank you.
banned
I found this site and was very impressed with all the cool games they had, so I decided to try it out and signed up.
I paid and purchased many games on Gameloft website, played a lot and had fun. But one day I wasn't able to lock in! I have no idea why but these guys banned me and I have no access to all of my games! I contacted customer service and they only reply I received said that I was banned. They never explained the reason! They got my money, allowed me to play a little bit and then banned me. I tried to get a refund, but it seems like they decided to keep my money. Beware!
cheat and fraud business
I've been talking to gameloft customer support for over 7 months over an issue I've been facing in their game. I paid for this game but I lost my progress due to their developer's fault. They told me that their developers have found the issue and they are trying to fix this issue! After some time, now, they refuse that it's not their fault and they won't give me any compensation for this issue. I lost my progress and these guys are lying to me that it's not their issue.
They fool their customers by giving them wrong information and lying to them!
I've attached the screenshots of the emails they've sent me. On the first email they state that they've found the issue that caused me to lose my progress and they are working on it. On the second email, they deny that it wasn't their fault!
They're lying! It's a cheat!
They're a total fraudand should be behind bars.
wrongfully banned from minion rush
I was playing Minion Rush for sometime on Apple iPad. Several times my iPad screen was irresponsible to the touch, so I have to re-start the iPad. When the screen came back on, I got a notice from Gameloft that my account is banned. I have not broken any of the rules. I contacted Gameloft several times, but they responded that they did not do anything wrong and it is my fault that I was banned. However, they did not provided any explanations or proof the reason it is my fault. I did nor break any rules. Please help to reinstate my account as soon as possible. Thank you.
Me too. It didn't respond and then when I went in again Gameloft banned me.
I didn't break any rules but was banned for no reason why?
disconnection errors reimburse for account payments on game
For the last 4-5 months I have been actively playing siegefall version 571110 1.1. oi through Google play. I have submitted more than 6 emails to support services without any resolution along with calling several times without a real person ever answering the phone. I've spent over $200 on Google play cards to advance in the game and during any play time each day I will either be disconnected due to their server errors and I would lose all my cards as well as army that I collected and nothing has been done to resolve the matter. it has given me less of a desire to continue supporting any gamblers games due to hackers and there many server errors
I was banned on this website
I used the website www.gameloft.com within couple of months, but when I signed last night, the website threw me out. I tried again, but they have banned me. I tried everything in order to contact the moderators and solve the problem. However, the moderators avoided me and I couldn’t solve the problem on my own. I need some help, so please any ideas or advices.
Read full review of Gameloft and 40 commentsinappropriate banning of players
Gameloft has apparently implemented a practice of banning players "for suspicious activity" without providing any details about what activity resulted in this unilateral decision.in my case, after months of playing Gameloft's Gangstar Vegas game, I accumulated a fair amount of in-game credits. So far, Gameloft has not provided any details about why I wa...
Read full review of Gameloft and 4 commentsrip off
How Gameloft ‘subscribed’ me
1) Downloaded and got rid of crappy ‘free’ game from Play Store onto tablet with just wifi (not a phone). Game not by Gameloft so they trick you.
2) Phone company let Gameloft charge through my phone bill. Gameloft can’t prove I said okay.
Unsubscribe and refunds
1) unsubscribe SMS number and website button never work, they usually ignore email and don’t answer the phone.
2) they try to refund just 3 last months and takes 12 weeks.
SCAM SCAM SCAM
The complaint has been investigated and resolved to the customer’s satisfaction.
scam!!!
I was scammed by googlegameloft. It needs to be stopped and prosecuted. This is so sad for us. I have contacted google checkout. I await their response. I am contacting craiglist with this scam and also western union. Everyone needs to know!
unauthorized payment
Completely unsolicited text message to my son's phone saying that he was subscribed to Gameloft Club for £3.00 per month until he texted STOP to 80100. Didn't text stop as no credit at the time, but as soon as he topped up they took the £3.00 out. The "helpline" number doesn't work and I've emailed them to request a refund but I don't expect a reply to be...
Read full review of Gameloft and 13 commentscharges made for orders not made
Hello I am writing to say about Gameloft making over £500 of charges to my Contract with T mobile and now have over £1000 in charges due to being cut off which is now being dealt with debt collecters. We contacted Gameloft for months with no response and were not sure where to go until I found this site. I hope you can help by telling me what my options are. I play an online game on my android device called Order and Chaos Online and you are able to buy online currency called runes. Now there are two ways you can do this. One is by using you mobile sim card and having the charges added to your bill or Credit card. Now I wanted to buy just 30 runes for £5. This charge of £5 kept coming out over and over again until my limit was reached bearing in mind I didn't find out until the next day. We contacted Gameloft through email and phone just to be hung up on or ignored. I hope there is something that you people could help me with. I have attached a photo but so you know there is 3 pages of bills or 6 printed pages from the website itself. If you would like more proof then please feel free to contact me
Regards
Dear Gameloft,
My name is Suto Sandor.
We called you last evening, because my daughter downloaded/buyed in some minutes 12 games from your side, and on base of our discussen you agrred to send me back the money on paypal account in case I send you my daughters birth certificate, which demonstrate she is 8 years old. Please find attached the certificate of Suto Anita
The paypal account is: szkkeva@yahoo.com, and name Eva Csutak.
I forgot my mobile phone on the table is she has bought the games in this time.
The mobile phone number is: [protected]- Orange number, Romania.
Thank you for your willingness to help.
Best regards,
Sandor&Eva
unauthorised subscription
received an SMS saying I have been charged £0.99 for subscribing to gameloft, I have never heard of gameloft let alone subscribed to it.
Read full review of Gameloft and 31 commentsOverview of Gameloft complaint handling
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Gameloft emailssupport@gameloft.com100%Confidence score: 100%Supportfabian.keller@gameloft.com99%Confidence score: 99%yasin.alves@gameloft.com99%Confidence score: 99%marketingrabah.ghanem@gameloft.com99%Confidence score: 99%marketingmahmoud.zeidan@gameloft.com99%Confidence score: 99%marketingnitin.goel@gameloft.com99%Confidence score: 99%
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Gameloft address14 Rue Auber, 5th floor, Paris, New York, 75009, France
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I completed the bonus event as in the bonus event I opened 5 bounty packs and as per opening them I will awarded navy oni camo and 2 blueprints of firecracker but the Gameloft did't gave me anyone of them dated 11/6/17.