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Google Treasure Chest

Posted:    

scam, fraud

Complaint Rating:  0 % with 0 votes
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Contact information:
Google Treasure Chest
Oklahoma
United States
I have fallen for the scam from Google Treasure Chest. I ordered a cd for $1.97 and had no idea that I just enrolled in a monthly scam of charges to my credit card. I have disputed my charges with my credit card twice now. They keep puting the charge back on my bill because they say I did not supply them with the cancelation number of the product. The problem is I can not contact Google Treasure Chest in any way possible, to cancel or even return the stupid cd they sent me. I have no email address, every phone number I call is disconnected. I can not talk to anyone to get anything cancled. I need help with this. Can anyone provide me with contact information so I can resolve this...so far they are charging my capitalone card $72.21. I also would like to know who I need to contact to file a complaint with these scammers, they should be sitting in jail for what they are doing.
Complaint comments Comments (691) Complaint country United States Complaint category Online Scams

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N  10th of Apr, 2009 by    +1 Votes
I was also scammed by these thieves. their was a charge of $72.21 on my bank account. I had my card canceled. Also the number they gave me was bogus. Thanks to this group I was able to get a few phone numbers I will call. Not that is going to do any good!!!
N  10th of Apr, 2009 by    0 Votes
Thank you for your comment. It was extremely helpful to me since this company somehow got my information and fraudulently charged me. I was furious and at a loss as to what to do. I thank you for your post.
N  11th of Apr, 2009 by    +1 Votes
My plan is to supena these people to small claims court in my local county court. I too have had unauthorized charges to my credit card. What i need to do this is a name and address of someone in the company. The person I talk to told me there name was Ben Header, so I plan to search for this person and try to supena . I beleive the cost of travel for a court apearance in small claims court to settle this matter would be substanal. I may not get my $72.21 back, but i do encourage all of you to do the same.
A  11th of Apr, 2009 by    0 Votes
I too was charged 72 bucks on my MC from these a**holes. I called my CC issuer, and they are investigating it. They are cancelling my card and issuing me a new one with new numbers, so at least I can't be charged anymore from these ###. Alot of aggravation, but hopefully I'll get my money back, because I told them it was frauduently used. These people need to be SHUT DOWN and CHARGED with fraud immediately.

Something has to be done about this. Google needs to take a stand for these people using their name and gaining massive profit from this scam. Obviously they aren't doing anything, or aren't concerned.

I plan on contacting them and finding out what (if) they plan on doing about it.

All I can say is I wish everyone here who has been scammed by them BEST OF LUCK to each and everyone of you who wants their money back. I think we need a break here, and need to get our cash back asap.

Chris
Ontario, Canada
N  11th of Apr, 2009 by    0 Votes
I only authorized the promotional charge of 1.97 for the google cd kit but it did not say there that after 7 days they will charge 72.21, I came to know about it when Iam checking my bank statement on line and I called them the next day and this lady that I talked to told me they will cancel and gave me a cancellation reference no. but when I check again my bank statement they still took the 72.21 on my bank account. I want a refund and will try to contact them this monday to refund me the money...if not this another form of scam and misleading information on people. Good luck to me this monday...jocelyn canamaso
N  11th of Apr, 2009 by    0 Votes
I too would have been scammed by this company, but my bank (Bank of America) was open today when I called so I was able to cancel my card before they got more than the $1.97. I do not know if your bank is open, but it is worth a try to contact them today(Saturday).
A  11th of Apr, 2009 by    0 Votes
Found something interesting about google treasure chest. There is a site freshkeywordideas.com is the site where you should be going to log onto for this so-called offer. It also gives you an email address to contact them. The email address is support@freshkeywordideas.com. I am going to email this company to request a refund and to cancel. Good luck everyone.
N  13th of Apr, 2009 by    +1 Votes
I agree that they charged my account $72.21 (unauthorized) however I was able to get through to a number listed in one of the prior postings on this website 1-866-870-4257 and first couple of times got a busy - then it went through. Young lady was extremely nice - advised me she would cancel this with no future charges being deducted and would reverse the $72.21 charge from my bank account. She gave me a confirmation number and apologized for any misunderstanding. NOW saying all that - this might be what they are instructed to say and it might NOT be removed. We'll see - takes 7-10 business days to reflect on my bank account (and I'M OUT OF WORK - like I can afford this ??).. BEWARE...
N  13th of Apr, 2009 by    0 Votes
This company drafted my account for 72.21 in which I did not authorize.


Susan Phillips
A  13th of Apr, 2009 by    0 Votes
I had an UNAUTHORIZED charge to my credit card as well for $72.21.
I only requested an informational CD for $1.99. When I try to contact them by phone I can't get through. I have contacted my bank and will not be responsible for these charges. They will go after the Google Treasure Chest Bank as well as Google Treasure Chest. The company name shows up on my credit card as "For Refunds".
I've seen people comment that they were charged 3 months in a row so watch out for that.
A  13th of Apr, 2009 by    +1 Votes
Yes, this is my fault. "If it too good to be true, it probably is." I'm going to try and get my $72.21 back and stop anymore charges. Gosh, I feel so stupid. I wish I could kick myself!
I signed up on March 29, 2009 and they took $1.97.
Got dinged for the second charge of $72.21 on April 8, 2009.
Received the CD today, April 13, 2009.
N  14th of Apr, 2009 by    +1 Votes
Fight Back Campaign - Hit Them Were it Hurts

I had idea couple of idea's - let's combine efforts in Hitting Back at these Blood Sucking Parasites
I intend to go back to that site - But this time entering Made up details
Example name … U.R. CRAP email nowayhoza@gotnochance.com
Address --- 101 Dalmatian Terence, Slimy Rd You get the idea and then for credit card details enter any made up number & security digits - Then click - Repeat the process very day with different details
Clog up their system with as much garbage as possible
Anyone else want to join in with me in this Revenge campaign ?
I going to make out as longer list of f false id details which I will make available to anyone who wishes to use them and join in with me
G.S.Commander my email commandg@hotmail.co.uk
A  14th of Apr, 2009 by    +1 Votes
Fight Back Cammpaign - Hit them Were it Hurts

I had idea couple of idea's - let's combine efforts in Hitting Back at these Blood Sucking Parasites
I intend to go back to that site - But this time entering Made up details
Example name … U.R. CRAP email nowayhoza@gotnochance.com
Address --- 101 Dalmatian Terence, Slimy Rd You get the idea and then for credit card details enter any made up number & security digits - Then click - Repeat the process very day with different details
Clog up their system with as much garbage as possible
Anyone else want to join in with me in this Revenge campaign ?
I going to make out as longer list of f false id details which I will make available to anyone who wishes to use them and join in with me
G.S.Commander my email mailto:cpmmandg@hotmail.co.uk
A  14th of Apr, 2009 by    +2 Votes
This is of course a scam. What I would like to mention to anyone reading this is that the company who answers the phone at 1-888-705-1275 is an outsourced call center. I have managed a call center for 10 years and have never dealt with anyone like these people. I am going to find out which company runs that call center and make sure they are boycotted in the industry. I work with call centers all over the world and have never been told they have no managers or supervisors able to get on the phone and they will hang up on you if they don't like what you are saying. It is crazy to think our world has come to a point where not only are there tons of scams out there but major corporations are now getting involved in them!!! I am contacting the State Attorney Generals Office in Wyoming where Google Treasure Chest Main office is and I reccomend all of you do the same thing. Don't let others get ripped off like we did. If you would like to be involoved in further action feel free to email me directly as I am currently awaiting a call from our corporate attorney!!
My email address is: pallen15@excite.com
Info you need to contact the Attorney General in Wyoming:
Attorney General's Office
123 Capitol Building
200 W. 24th Street
Cheyenne, WY 82002
(307) 777-7841
(307) 777-6869 FAX
(307) 777-5351 TDD
ATTORNEYGENERAL.STATE.WY.US

Give them the following information to make a complaint:
Google Treasure Chest
970 W Broadway
Ste. E347
Jackson, Wyoming 83001
1-888-705-1275

Thanks, Pamela Allen
A  14th of Apr, 2009 by    +2 Votes
Never beaten a dead horse! BUT .. this time im going to. This is flat our robbery! Thanks for info Pamela, I, m calling AG right now to complain.

IF YOU CATCH THIS WITHIN 30 DAYS OF YOUR ORDER- Call Google Treasure Chest and tell them you want a Refund for your charges. You have to explicitly tell them that you want your refund AND want to cancel. IF YOU JUST CANCEL YOU WONT GET YOUR REFUND.

During these times of economic hardship, these activities are un-American.

Alex P
N  14th of Apr, 2009 by    +1 Votes
I'm thankful I found this site before 30 days passed. I ordered on 3/29/09. I was aware that I would be charged the $72, but didn't realize it would happen before 30 days. I paid the 1.97, 2 weeks passed, got charged $72, and just got the CD 3 days ago. I thought I'd try the CD today, but wanted to double check the website where I found it first. I'm glad I did because it led me here. I just called the # on the CD 866-951-1406 and the rep, Bobby, verified with me that I wanted a refund and cancellation. I received a cancellation number and was told it will take 7-10 days to get a refund, no mention of having to return the CD. I plan on going to my bank to block anymore charges from this company. Hopefully I don't get charged anymore. A refund would be nice, but if I don't, it's my own fault. Next time I guess I'll listen to my husband's skepticism. I'll try to remember to post on this site about any results I get.

Thank you all for your posts. Keep it up, maybe we can prevent others from falling into this.
A  14th of Apr, 2009 by    +1 Votes
SCAM!

Report them to:

BBB: http://www.bbb.org/us/

Attorney General (see above - thanks Pamela!)

FTC: https://www.ftccomplaintassistant.gov/FTC_Wizard.aspx?Lang=en

Google: http://google.com/support/websearch/bin/request.py?contact_type=g_trademark&ctx=contactpolicy

The more people who report them the more likely the authorities will take action and shut down these scammers. FTC and AG have the authority to force them to pay back the money stolen from you.
N  14th of Apr, 2009 by    0 Votes
An update: I spoke to the Attorney Generlas Office in Wyoming. The woman was very nice and said that GOOGLE TREASURE CHEST does NOT have an office in Wyoming, it is what's called a vitual office. She is working on getting information from them and in the meantime is sending me a form to file the actual complaint. Please take the steps we need to get these companies stopped!! I also filed a complaint with the BBB, and they have the address and stuff on file so obviously they have had multiple complaints.
My bank is working on getting the charge disputed but I also canceled my debit card. I would reccomend everyone else do the same.
I hope everyone is able to get their money refunded to them!!
Good luck!!
Pamela
N  14th of Apr, 2009 by    0 Votes

Google Treasure Chest - fake
Google Treasure Chest
Florida
United States

I thought this thing was legit but I had problems from the get go. They did try to call me at times I couldn't talk and I couldn't get on the web site. Couldn't get through on the phone #'s that were given me. Charged 72.21 to my bank account! Boy am I mad!!!
The good news is, they are refunding it (could take up to 7 to 10 days though).
Learned my lesson!
N  14th of Apr, 2009 by    0 Votes
These guys are such a bunch of thieves. It's so easy to overlook the fine print at the bottom of the screen, and next thing you know, they are charging you $72.21 for membership. UNAUTHORIZED!!! Just scammers. I closed my debit account, filed a complaint with BBB and FTC, and am following up with my bank. They should be shut down.

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