Answered an ad about Google Pro. I paid the $3.99 for a shipping fee which I agreed to, then I was unwillingly charged the $72.21 which I want back. I never got the Kit they promised. I called the customer service phone number and all they can do is cancel the membership and only refund 50% of the charge for Internet Income Initiative. I've called my bank (HSBC Canada) but the lady who suppose to help me out does not seems to be helpful at all, she said she understood why i got charged!! 2 days after that issue, i got another charge in my credit card from Google ProKit for $39.90 or 35.90 (I can't remember the exact amount and the bank credit card log in page is down at the moment).
Anyway...I did checked the Terms and Conditions, they are as follow:
i) Internet Income Initiative (Charged: 72.21 + 3.99), website: http://www.internetincomeinitiative.com/#
30 Day Unconditional Satisfaction Guarantee and Cancellation Requirements
At any time during the first thirty days, if you are not fully satisfied with your purchase, you may call customer service at 888.657.8585 for a refund of your monthly subscription and the shipping fee. When you call, a customer representative will give you an RGA (Return Goods Authorization) number. The kit must then be returned with the RGA number. You must be able to confirm delivery to receive your refund. Please ship your kit with a delivery confirmation to our fulfillment center: 405 East 12450 South, Suite G, Draper, Utah 84020. Note: This address is for returns only. All other correspondence must be sent to the address on the website.
ii) http://www.earncashfastwithgoogle.com (Charge: $35.90 or 39.90)
7. Cancellation of Earn Google CashTM Membership. You may cancel your Membership at any time if you are not completely satisfied with Earn Google CashTM. Earn Google CashTM customer services by contacting us via telephone at [protected]. Please have your e-mail address and other Registration Data available for efficient processing of your cancellation order. However, unless you are cancelling pursuant to the 60 Day Guarantee as set forth hereinabove, we will not refund any amounts previously paid up to the date of cancellation or termination, you shall not receive any pro-rata refund for partial months and you remain liable for any and all unpaid charges billed by Earn Google CashTM. You understand and agree that cancellation of your Membership is your sole right and remedy with respect to any dispute with Earn Google CashTM. Upon any termination and/or cancellation of your Membership, your license grant, as set forth in Section 8 hereinbelow shall immediately terminate.
They company on my credit card has changed from TWO PART Investments LLC to Internet Initiatives 5. I have never received anything from these people and definitely did not realize that I was getting into a monthly fee of $72.21.
From the terms and Conditions, doesn't that mean i have the right to get the full refund (it's less than 30 days since i signed the whole thing up)
If anyone can help or has suggestions please contact me (firstname.lastname@example.org)