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Google complaints 1498

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4:17 pm EDT
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Google unauthorized credit card charges

betweene september 10 and september 15, somebody use my credit card number on double down casino . I try to call google but i don't joint anybody.
I ever make transaction on this site at August month. I try to deleate my card number from the site. Now i see that 129.99 $, is on my credit bill 10 times.
i need help, i call my bank on stop my card. i don't use this money and i want my money. call me please [protected]. Sorry for my english, i'm a french canadian
Nancy Girard

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10:56 pm EDT
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Google google music

I never ordered anything from Google Music I don't listen to go Google music I listen to YouTube music I've been charged $9.99 on my credit card for the past months that I know of a check my statements I don't know who to contact about this fraudulent activity can you please help me cancel this or do I have to change my credit card number and turn this over to our local fraud division at the criminal department of our Courthouse

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12:29 pm EDT

Google all google products

October 9, 2018:
Based on recent revelations concerning design lead David Hogue's tweeted comments "I hope the last images burned into your slimy, evil, treasonous retinas are millions of women laughing and clapping and celebrating as your souls descend into the flames.", I am holding Google executives and management responsibile.

I've already removed access to all Google products because of Google owner comments and Google's entry into politics.

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3:37 pm EDT
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Google search engine placement

My URL is www.augiesrecords.com For many many years, our customers found our site using the search words, "45 rpm records" and our business had been doing quite well as we appeared near the top of the search. However, as a result of your recent changes, we cannot be found at all using the previous search "45 rpm records". Now it is necessary for the user to enter the search "45 rpm records for sale" instead. This change has effectively destroyed us and will shortly cause us to terminate the business. We are a very small business and cannot afford paying for SEO services.

PLEASE PLEASE help us by returning our search find words to 45 rpm records!

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10:47 am EDT
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Google sandboxg.co/helppay#ca

THIS IS ridiculous !😤

I have already called to complain about these charges, I was told I will receive a refund(still haven't) my bank account is being charged 4 times a month 3.49$, 9/1, 9/3, 9/11, 9/17, and many months previous to sept. I would like either an email or phone call back to let me know this mater has been resolved. And take my bank card off ur site. [protected]
[protected]@gmail
Thanku, Julie

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6:19 pm EDT

Google google *services g.co/helppay# gb

Google often has an authorization only pending notice on my statement. This is to take things out of my account for things like Spotify or whatever the case may be. This is normal for all.

About a day later the actual money comes out of my account and the transaction is complete.

Again this is normal and have no issues.

However the $0 authorization part stays on my account for up to 14 days which is very annoying. My bank says that has to do with google. They have authorized the payment which has gone through and have no control on how long that $0 authorization stays on the statement and transaction history.

Can you please address this and stop the authorization from remaining on people's accounts after the money has been processed?

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5:41 am EDT

Google unauthorised credit card charges

Every month from on date 13th from my hdfc credit card
the following transaction is getting cut
"google *youtube [protected]"
please stop this transaction which i had not authorised
and not able to stop the transaction and also from credit card dept also not able to stop this so please block the transaction
i need refund for all the money that got cut
my email [protected]@gmail.Com
mb-[protected]

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3:53 pm EDT
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Google phone calls from representatives.

On October 1, 2018 at approximately 4:15pm EST, I received a from a woman stating she was a representative of Google and asked if I were the business owner. I responded, "No, I am the front desk clerk. You may reach the owner Mon-Fri between 7 & ..." This is where I was hung up on! This is a rude practice should you want us to do business with you. I did not get her name as it is very difficult to understand people and voices with heavy accents. Please correct their telephone matters or I will practice the same courtesy.

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4:00 am EDT

Google online fraud on google

Respeted sir

my cpp membership no ia0599986

google lingo kids (855-836-39) without my permission four thousand two hundred 4200.00 and nine hundred ninety 990.[protected]) amount both transaction in my hdfc credit card on 09/08/2018 and 19/08/2018 I have no any information this both transaction this amount 4200+990 debit my card card account kindly accept my dispute form. I heave stop my card please help return my amount 4200&990 total 5190. according our discussion. I have submitted our all supportive document

Thank you

Ashok kumar gurjar

Flat no 215 block no 3 scheme no 114 naino city indore 452010

[protected]

Hdfc card 485499*3109

Frod date 09/08/2018- rs - 4200 google lingokids

19/08/2018- rs - 990 google ratklm

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Akshay Maggo
, US
Jul 12, 2019 8:40 pm EDT

Hey,

I got an unauthorized charge from Google*Sergey of INR 4200 on 21/06/19. I reported it to the credit card company which is Hdfc bank .they told me to get in touch with you.

Please help me out in getting my money back.

Akshay maggo
[protected]

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11:53 pm EDT

Google I didn't make any i'd why every month cut my balance from my bank

Can you stop cut my balance, my email [protected]@gmail.com. hope you help me stop those unothrise act. From March starting cut my balance every month .I didn't use any service from your side so why every month cutting money from my bank account. Please stop cutting my money from my bank in Singapore. Hope you solved this problem as soon as passible.

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1:48 am EDT

Google unauthorized purchases on my account

Mrs. Bass and I am contacting Google because I've had many unauthorized purchases off my credit card for many things on Google Play. I had contacted Google in past 5 years to trying to resolve this problem. For some reason unknown to me my credit card has been charged numerous times for purchases I have not made. How can I get to resolved once and for all and mine. Who is doing this to my account I've even change my account password security and I have told Google before this many times how about this I want this resolved and I want to know who is paying into my account every time I change my account is hacked and then money is being taken off of my credit card for unknown purchases. What can you do about this and when and how fast can be resolved I live on a fixed income I am 59 years old I can't afford for someone to be doing me like this. Thank you Pat Bass you didn't contact me at 8 [protected] please. I believe there is a person of interest you can look at Robert W. Head he has used my emails I do believe as fact I know he hacked 2 my facebook accounts .

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2:17 am EDT
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Google google natural motion

Unfortunately my child has been fiddling with one of our mobile phones .. at 5 years of age he didn't know what he was doing . I have investigated these multiple charges from my bank account . Adds up to 5 charges of $17.84 .

I have now cancelled my card due to this problem .

Please consider a refund for me for my 5 year olds miner mistake .

Edwin Tomlinson
Email .. [protected]@gmail. Com

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3:08 pm EDT
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Google unauthorized charges

Have had my Visa debit card charged by GOOGLE *TARGET g.co/helppay# CA US 3 times in one day for $87.19 each. Have contacted card and will file a dispute but Google needs to take responsibility as well. No one in my family has access to this card so they are definitely unauthorized charges. Contacted Google via email and will see what they have to say for themselves. Very frustrating. Their security should be better than that.

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6:46 pm EDT

Google rcc services in ft thomas ky

The owner scams money from his customers. 2 of his 5 star reviews are from a relative with same last name. If it weren't for them, the owner would have the starred reviews he deserves. But instead he has 2.7 stars since his 2 relatives gave him 5 stars. I need help getting those 2 fake reviews off! I didn't think relatives can post fake reviews to help out their relatives.

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5:42 pm EDT

Google all google products

I deleted all my Google apps today because of your liberal political interference and social push. This does not represent the American majority and the only way to show you is to not use your products. My wife and I will strongly urge everyone we know to follow suit.

This is very unfortunate as I was an early adopter and advocate user of Google, Chrome, Gmail, Google Earth, Google Drive, etc.

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12:19 pm EDT

Google inbox ending in six months?!?!?!?!?!?!

I'm hearing now that you'll be discontinuing Inbox in six months. I would LOVE to organize my life entirely within the Google eco-system, but every time you do something like this it reminds me of how foolhardy and stupid that would be. You may not feel the backlash immediately, but our Inbox alternatives search will ultimately cost you customers & $'s

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8:18 pm EDT
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Google accounts hacked and conversations being monitored

Google Hangouts I've had my accounts hacked, invites to people I don't know on there, conversations being monitoring, and someone or a group of people doing evil things without my knowledge. Ola Benson, Patricia Rose, and Glory Mary are behind this. Nothing has been done about this and they still do what they do always. I would like to know is there something being done about this.

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4:18 am EDT

Google money debited from my account which is not authorized by me

Money debited in my account without ant intimation and i want my money back.i don't know how google charges like this these unauthorised charges are not even part of google play services.it shows the following data GOOGLE*kiwi inc/g.co/ helpp this is not fair for customers like us plz refund my money we are students and we don't have enough money our maintains and these unauthorised charges are bonus for us.
Plz refund my money with in a time..
Yours lovingly,
Gogineni Anil

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10:08 am EDT

Google re fund

Hello, this is a long story. I will try to be brief.

Yesterday September 11-18. I received a call from the treasurer department. This man said my identify was stolen and that to secure my money I was to go and purchase Google play cards. I did, I went to Stop and Shop on Montauk hwy in West Babylon, NY . I foolishly bought $1, 500 dollars worth of play cards, he then wanted me to scratch off the number on the back and read it to him. I DID NOT give him the numbers but I did scratch them off. Realizing this was a scam I hung up. I know its not Googles policy to refund play cards, unless you return it within 2 hours of time of purchase but what am I going to do with $, 1500 dollars in play money.

I am on Social Security and do not have this kind of money. Is there any way of converting these play cards into one gift card, so that I can purchase somethin more useful to me.

Google is a billion dollar company . I would think Google would and could make certain exceptions. Please consider my unfortunate situation.

Thank you
Leslie Andrechuk

[protected]@optonline.net

Case number [protected]

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5:41 pm EDT
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Google order status

I purchased a package from phantom EFX for credits while I was playing their Quick Hit game . I did not receive what I purchased. My credit card was charged.
Order #: GPA.[protected]
Amt: $19.99
Payment Method : Master card 5566
I request a resolution to this problem.
I would like to receive what I paid for.
Thank You

Phillip Alexander
[protected]

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About Google

Google is a multinational technology company that specializes in Internet-related services and products. Its most recognized offering is the Google search engine, which serves as a tool for internet users to find information online. Beyond search, Google provides a suite of productivity tools known as Google Workspace, which includes Gmail for email, Google Drive for cloud storage, and productivity applications like Google Docs, Sheets, and Slides.

The company also operates the Android operating system, which is used by a variety of mobile devices worldwide. Google's hardware products include the Google Pixel line of smartphones and the Google Nest family of smart home products.

For businesses, Google offers Google Ads, an online advertising platform, and Google Analytics, a service for tracking and reporting website traffic. Google Cloud Platform is another significant service, providing cloud computing solutions for enterprises.

Google Maps and Google Earth are services that facilitate location tracking and navigation, while YouTube, a subsidiary of Google, is a widely-used platform for video sharing and viewing.

The company is known for its continuous innovation and expansion into new areas, including artificial intelligence, self-driving car technology through Waymo, and health technology via Verily.

Google's services are deeply integrated into the fabric of the digital experience, catering to both individual users and businesses with a broad range of products designed to enhance connectivity and productivity.

Google Customer Reviews Overview

Google is a global technology leader focused on improving the ways people connect with information. Its primary service is its search engine, which is the most widely used across the world. Google also offers a diverse range of products and services, including the Android operating system, Google Maps, YouTube, and the Google Cloud platform. Additionally, it provides a suite of productivity tools like Gmail, Google Drive, and Google Docs. Businesses can utilize Google Ads for advertising and Google Analytics for web traffic insights. Google's offerings cater to individual users, enterprises, and developers alike.
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- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue you have with Google in the 'Complaint Title' section.

4. Detailing the Experience:
- Provide detailed information about your experience with Google.
- Mention key areas of concern, any transactions with the company, steps taken to resolve the issue, the nature of the problem, and the personal impact.

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Ensure you follow these steps carefully to effectively file a complaint against Google.

Overview of Google complaint handling

Google reviews first appeared on Complaints Board on Oct 22, 2007. The latest review Taking money off my card. Without my permission was posted on Apr 10, 2024. The latest complaint google - I save you. you owe me was resolved on Dec 16, 2019. Google has an average consumer rating of 2 stars from 8772 reviews. Google has resolved 257 complaints.
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