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GoodLife Fitnesspoor customer service

Review updated:

I just received the worst customer service from the Guelph Pergola Commons General Manager at Goodlife Fitness. I was calling to cancel my membership and after aggressively pushing me to come into the facility to cancel - to the point where he wanted to know exactly what my reasons were for being unable to come in, to the detail of when my flight was leaving the country, and told me emailed confirmation of my cancellation was not possible. After I put my foot down and insisted on cancelling over the phone... he asked for my email to confirm it. When I pointed out he had just told me that wasn't possible, he immaturely mocked me and said I had insinuated that. When I asked for his name to identify him, he hung up the phone on me. Terrible, terrible, terrible customer service.

Ma
Jan 09, 2017
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Comments

  • Ri
      Jan 16, 2017

    Goodlife fitness customer service staff, some are very rude !!! Need friendly better staff to deal with .

    0 Votes

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