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The good, the bad, and the ugly - discover what customers are saying about Gonnaluvit.com

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11:03 am EDT
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Gonnaluvit.com Rip off

I ordered from this company on 07/09/08- I was told that I would have my merchandise within 7-10 days. It is now 07/26/08 and I have yet to receive my merchandise. I have emailed the company numerous times- and all I receive is a 'generic' automated response directing me back to their site. There is NO phone number listed anywhere for this company, so you can not call them. I have been working with my bank to try and get a refund- as I was lucky enough to pay with my debit card- the bank is willing to help me out. But it is still a huge hassle and will probably be months before I get my money. DO NOT ever order anything from this site. I am filing other charges, as I believe the entire site is a scam. They also do not have a tracking application to track your shipment- that should be another clue when NOT to order from an online company.

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Leslie
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Oct 14, 2008 2:47 pm EDT

I ordered $50 worth of rings and what not over a month ago, haven't received my order, was charged tho. Sent several emails and no response what so ever. I would really like to just get my money back, but looking like its not going to happen.

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karen
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Sep 05, 2008 8:43 am EDT

I sent for two wedding rings beginning of august. I have never received these. All my emails are ignored, and I have sent several! They took my money and gave me nothing in return and there is nothing I can do. They should not be aloud to continue trading.

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BE Wilson
Framingham, US
Mar 01, 2010 10:34 am EST

I placed an order for earrings on February 15th and have not heard from the company since. There is no phone number on their website. Apparently it has been going on for seven (7!) years. Nobody can stop them? Can they rip off people on a daily basis without any consequences?

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mamapaysthe bills
Springfield, US
Mar 04, 2009 9:05 pm EST

made a purchase- credit card charged through checkout.com (2co.com). confirmation from credit card service with confirmation transaction was completed. Have never heard anything from gonnaluvit.com. No phone number any where on website. got contact info from 2co.com- which was a young girl's personal voice mail. i found a number on another website that listed info on the company- left message on that number, no reply. I have found pages of complaints about this company for scamming folks- he gets credit card info, gets paid, then bam... nothing, no contact, no delivery. I am seriously concerned about the safety of my credit card info. Is this person stealing identities? he has full personal info and credit card info... I work too hard to get ripped off by some scammer. Scammer should be stopped...

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Percula
Nanaimo, CA
Dec 07, 2010 1:14 am EST

I LIVE IN CANADA AND ORDERED JEWLLERY FROM THIS SITE 16/11/2010 I AM SHOCKED TO FIND OUT THAT SO MANY PEOPLE HAVE BEEN RIPPED OF. I DID NOT RECIEVE MY ORDER . I E-MAILED SEVERAL TIMES BUT DID NOT GET A REPLY I ALSO TRIED TO PHONE THEM AND GOT AN ANSWERING MACHINE.
I WOULD LIKE TO KNOW WHO TO FILE AN COMPLAINT WITH IN USA ? HOW THIS COMPANY CAN BE STOPPED FROM CONTINUING TO CHEAT PEOPLE OUT OF THEIR MONEY.
ANGELA

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Tara
, US
Apr 08, 2009 9:44 am EDT

I ordered form this site on 3/16/08 and have yet to get what i ordered i have tried to email sent 2 letters and have had no response form them it is a rip off.

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sheryl sanchez
Cathedral City, US
Mar 18, 2009 5:25 pm EDT

I also bought a ring that i never recieved, they took the money out of my acct, and it's been almost two months and still nothing, they don't respond to any emails, there's no phonr number to call...they just rip you off!

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shadowcutter
Watauga, US
Feb 23, 2009 2:52 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I lost my favorite ring (a Claddagh) in the garden over a month ago and I looked and looked but but couldn't find it, so I reluctantly decided to replace it. I was excited to find the exact same ring for really cheap on gonnaluvit and extra happy that they take paypal. my ring hasn't come, and although I've still been hoping that it still might finally get here I really don't think it should take that long for something to come from California to Texas. also, like I see other people saying on here, they haven't responded to my emails or comments, there's no phone number, and I can't find the return policy on the site although it's mentioned.

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Barbara Floyd
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Nov 12, 2008 1:36 am EST

I am a freelance researcher, and have used my search skills to reunite many families, at no cost to them. This is the first time ever that I have been ripped off by a company, gonnaluvit.com, and my research skills have come in handy. I have a lot of information on Josh Gasteiger now, which I will be reporting to the authorities.
Here is some info that I have found:
Josh's phone number: [protected]. He also has two emails: support@gonnaluvit.com, but if that is the one on the site, it doesn't appear to work. Here is another one for him: joshinaround@aol.com. I have filed a report with LA Fraud Department and the Internet Crime Complaint Center. I will be also filing with the Better Business Bureau and the Attorney General's Office for California, and also for the state that I reside. I encourage everyone who has been ripped off to do the same.
The website offers 100% satisfaction guaranteed. Since I have never received my merchandise, I will not be satisfied until I get my money back. If you have purchased merchandise from this company, please contact me at Justicewillbeserved@hotmail.com. No, I am not a lawyer, just a consumer who does not like to see people get ripped off.

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Corina
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Nov 10, 2008 6:05 pm EST

Same thing happen to me...Ordered my ring in October it has been 4weeks and seen nothing. I will be getting my money back ...If you have questions on your order this # was very helpful...1.877.294.0273 Toll-Free (US and Canada

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3:42 am EDT
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Gonnaluvit.com Item never received

I report about online Jewelry store gonnaluvit.com. gonnaluvit.com company is the worst Jewelry ever. They says 'We are offering FREE SHIPPING for orders over $25 ' I bought $33.96 Item, and I paid with credit card. They got my money, but they never send me my Item. I ordered Item 6/21/2008, I still haven't gotten my Item. (today is July 17th). I tried to email to know my tracking number of USPS shipping. They never responded me back. I anxious about this company, so again couple times I have sent e mail to them, but They never response me back...

I sent them I need to get money back, again they have been ignoring my emails. There is no phone number of their company on their web site. So It is definitely ripoff online Jewelry company.

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Christierae731
Fairview, US
Dec 15, 2008 12:51 pm EST

I had the same problem, ordered the item and paid for it only to receive the "free" crappy earrings. No reply for my emails...no contact info. Utterly ridiculous. I'm going to the BBB online for a formal complaint, maybe that will shut down their fraudulent ops. who knows

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ecm325
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Nov 30, 2008 7:56 pm EST

I had the same experience with this company. The first time I ordered I got what I had ordered but it came very late. after many e-mails. The second tine, I never recieived the items at all even after following up on it repeatedly.

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Barbara Floyd
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Nov 11, 2008 4:41 pm EST

I would just like to comment, that anyone googling the name of Josh Gasteiger from GonnaLuvIt Jewelry, will undoubtedly come up with the information that he has frauded many people out of a lot of money, from not fulfilling order after payment received.
I encourage those people who are thoughtful enough to google a company prior to order, not to order from this person, because this is not a reputable company. I, unfortunately, only googled GonnaLuvIt jewelry and didnt' find many complaints as of June 2008.
I also encourage anyone who has paid money and not recieved their items, to file a report with the LA fraud dept at www.lacountyfraud.com. The authorities need to investigate business with fraudulent prectices.
I will now spend the rest of the week filing reports with the Better Business Bureau, and researching if this person even has a business license. There will be no harm in letting the IRS know about the money they are receiving, because if this is the way this company conducts their business, it is quite likely there are other areas of fraud going on. I encourage everyone who has paid money to this company, to contact the IRS, also, to be sure that Josh Gasteiger is paying taxes on this income. Perhaps, a company such as this needs to be audited.
Furthermore, I will be filing other complaints with anyone who advertises or endorses this company, and I encourage anyone else who has been frauded, to do the same. I will also be emailing all of the local media in Diamond Bar, to let them know what this company is up to. I have already requested the property ownership information for address 1117 Twin Canyon Ln, Diamond Bar, CA, to find out if this is the owners name, or if Josh Gasteiger is even living at this address.
I will not let go of this, until my money is refunded. Failing all of this, I will just have to stop by the address on my next trip to Disneyland and personally request my refund.

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Barbara Floyd
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Nov 11, 2008 2:54 pm EST

I also tried to order items from this company. I ordered them on june 3rd, hoping to have a necklace to give to my daughter after she performed her dance recital. Not only have I still not received my order as of November 11th, but we also had to close our credit card as there was a phone call from them, advising us that someone had tried to place an order for over $500.00 in Hong Kong. I am not saying the two are related, because the checkout was provided by marketplace advisor, I am only saying that I will never order online again, due to the security risks that one take when dealing with clearly irreputable companies. Unfortunately for these guys, I am planning a trip to CA next month and plan to stop by the address to personally request my refund.

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Shelley Simmons
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Aug 26, 2008 4:50 pm EDT

I also bought jewelery from GonnaLuvit, over $100 worth ~ big mistake. I placed my order late July, got a package with some of the free cheap stuff in it, but not the more expensive items I really wanted. The tracking is non-existent, no replies to emails etc. I am in Australia so I can't go to their door and demand my money back, but I can post comments all over the web 24/7 so next time someone types in their name there will be pages and pages of links to complaints. Buyers beware ~ definately a total rip off.

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sg
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Aug 19, 2008 1:57 pm EDT

Gonna LUV IT
1117 Twin Canyon Lane
Diamond Bar, CA 91765
Contact Josh Gasteiger
Phone [protected]

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