SUBMIT A COMPLAINT

Gold's Gympersonal trainer

I have reserved for 12 session with personal trainer in Kalibata City Gold Gym!

I have only taken up to now is 7 session because the Personal Trainer was suddenly resigned.

She was my second PT. My 1st PT was not that good. I did not feel secure with her when working out.

While, I only wanted to have PT with female. They have 3 females PT.

When, they transferred me to the third female PT, this woman have canceled the schedule twice.

I was so furious, I have called the customer service but no response.

I don't want to continue the sessions, I want my money back.

Otherwise, give me free 5 months membership.

Thank you,
Kiky

Ki
Dec 06, 2018

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