The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

GoldenCasino.com / GoldenCasino.com is scamming customers!

1 United States Review updated:

GoldenCasino.com has been scamming customers for a while now. They drag their feet when it comes to paying anyone the money owed to them and have a nerve to charge an extra 35$$ to expedite a withdrawal only to find myself 3 weeks later still waiting for payment. I've also experience a situation where i am not even getting credited to my account properly any wins that i occur. Their customer service dept is very inadequate and unresponsive in most issues I've had with them. My suggestion is to avoid this site and do your online gaming elsewhere good luck to all.

Sort by: UpDate | Rating

Comments

  • Th
      13th of Aug, 2009
    0 Votes

    I deposited funds, read the terms and conditions, and stafrted playing. After wagering more than $4, 500 in total wagers, I tried to withdraw my winnings. To my surprise, the website would not send the winnings automatically but told me to call a toll free number. To my surprise the customer representative told me that I could not withdraw my funds because I did not play some specialty games like funky dice and stuff like that. He proceeded to remove my winnings down to my original deposite and then stated I could play with no other penalties and terms. Now at this point, I just wanted to get my initial deposit. To my suprise, the representative wanted a copy of my driver license, credit card and proof of address. I told him that due to the circumstances of already feeling cheated, I could not send additional information so that they additional inpropriarty could occur. Instead, I contacted my institution and requested they not honor the withdrawal. I would recommend no one should deposit funds into the Golden Casino.com account. You will not get it back

  • Go
      24th of Aug, 2009
    0 Votes

    GoldenCasino is a total fraud and completely unfair casino in any way you want to look at it. They do not at all abid by the "Laws of Average" or random results in their games. I being an experienced roulette player and knowing the odds of probability, have never seen such ridiculous game results, especially in roulette.These are the facts about probability in roulette, one of the best methods to winning is the double your bet strategy where every time you lose you double on the next bet. This system would work swiftly in a walk in casino even if they cheat there as well...which is why it isn't allowed in a walk in casino. By true random means lets say you bet using this strategy and bet $1.00 on red and lost, there was a 50% chance of it landing on either of the 2 colors, for the next bet you bet it's double $2.00 and lost, there was a 75% chance it would land on your color, next would be $4.00 there's a 87.5% chance you'd win, next would be $8.00 theres a 93.75% you'd win, and it goes on like this until you bet the maximum $300.00, $16.00 a 96.87% chance, $32.00 a 98.43% chance, $64.00 a 99.22% chance, $128.00 a 99.61% chance, and finally the 9th time in a row and last you can double up $256.00 a 99.80% chance of winning. The result ever losing over 9 bets in a row by the "Laws of Average" is extremely rare, but by GoldenCasino it happens all the time, I have seen the ball land on a single number 4 times in a row! And the same color result 27 times in a row a few times! They do not abid by the "Laws of Average", they cheat and alter the results and thats the bottom line, do not trust your money to thier casino at all or you will be sorry...I 100% guarentee it.

  • Dm
      15th of Nov, 2009
    0 Votes

    Golden Casino.Com has to be one of the worse online casinos I have ever played. I've never had a problem with Golden Palace Casino. I won 1, 000 before and received it quite promptly. Of course that was about 9 years ago, so I am not sure how there rules for American players have changed since them. If anyone knows, please post any new comments.

  • Nf
      12th of Sep, 2010
    0 Votes

    I RECENTLY WON $2700.00 ON A SLOT MACHINE AT GOLDENCASINO.COM.
    AFTER PLAYING FOR SEVERAL DAYS I WAS ELATED. I HAD MY WINNINGS
    OVER $3000.00 AND DECIDED TO WITHDRAW $2600.00.
    I RECEIVED AN EMAIL THAT MY WAGERING REQUIREMENTS WERE NOT MET,
    THAT THE FUNDS WERE BEING RETURNED TO MY CASINO ACCOUNT. AFTER
    BEING LOCKED OUT OF MY ACCOUNT, I HAD TO CALL TECHNICAL SUPPORT
    WHERE I WAS INFORMED BY FLOOR MANAGER ERIK THAT MY WINNINGS WERE
    BEING VOIDED ALTOGETHER BECAUSE I PLAYED SOME TABLE GAMES ALSO
    THAT EVENING.
    REMEMER... I WON ON A SLOT MACHINE.
    THEY NEVER INTENDED TO PAY A BIG PAYOUT, THEY JUST CAME UP WITH
    ALTERNATIVE WAY NOT TO HONOR A BIG PAYOUT WHEN IT SLIPPED THROUGH
    THEIR DETECTION.PLAYERS BEWARE WHEN WAGERING AT GOLDENCASINO.COM.
    YOU'RE PADDING THEIR POCKETS WITHOUT ANY CHANCE OF A RETURN.
    GOLDENCASION.COM IS A SCAM!!!

Post your comment