[Resolved] Golden Markets / Start Markets / was tricked into signing up for something else.
I created an account on a different page. Then once created it took me to their page. I deposited $250.00 then realised it was not what I thought. They then said I cannot be refunded till I send ID copies, passport copies, Utility bills with addresses on them AND credit card copies back and front!!
They are effectively holding my $250.00 to ransom until I give them information that will allow anyone who has it to commit credit card fraud with my details!
Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.
Golden Markets / Start Markets Customer Care's Response, Jun 22, 2018
I'm a representative of Golden Markets company.
This situation is normal and you can easily remove your balance, with no verification docs whatsoever.
Please contact us by email:
firstname.lastname@example.org for any questions.
Thank you for your comment.
Kind Regards, Golden Markets Team.
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